Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient service
Rated 4 stars out of 5
by Anonymous - Posted on 24 October 2024
From my initial contact, I had a phone appointment the same day and one agreed in person three days later. After that one I had a prescription which was at the pharmacy when I got there and a follow up appointment sorted and an x-ray booked at Great Western Hospital. Even that was quick, the car park said I was parked for 24 minutes.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for sharing your experience! We are pleased to hear that everything—from appointments to prescriptions and follow-ups—was handled smoothly and efficiently. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Lovely Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2024
I got an appointment without any problem. The GP I saw took the time to listen and thoroughly explain the reasons I was having my particular symptoms and how to resolve them. I left the surgery feeling very happy abywhat my symptoms actually were. So glad I moved to this practice
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for your positive feedback! We are pleased to hear that you had a smooth appointment and that the GP took the time to listen and explain everything thoroughly. It is good to know you are happy with your care. Welcome to the practice! Kind Regards, Julie Taylor - Operations Manager
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Review titled Great team
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
I’ve having my flu jab this morning, the process was well organised , since my arrival , I was directly accompanied to the vaccination room, the nurses were very friendly and professional, they administered me the vaccine in seconds, with clear information about it, and regarding the potential others vaccines suitable to my case. Thank you very much for your support and kindness 🌹
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your positive review! We are pleased to hear that your flu jab experience was well-organised and that our nurses provided friendly, professional care. Your feedback about their clear communication is greatly appreciated! Kind Regards, Julie Taylor - Operations Manager
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Review titled Outstanding.
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2024
I have visited for two appointments in two days with a GP and a nurse. I was very happy with both as they were welcoming, very helpful and put me at ease. I’m very grateful for the standard of care I received. Thank you.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for sharing your experience! We are pleased to hear that both your appointments were positive and that our team made you feel welcomed and at ease. Your gratitude means a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very helpful
Rated 5 stars out of 5
by M Sandell - Posted on 05 October 2024
My wife and I received our flu jab today. Parking was allowed at the car park as my wife is a wheelchair user. The nurse could not have been more helpful
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear M Sandell, Thank you for your feedback! We are pleased to hear that parking was convenient for you and that the nurse provided excellent support. We appreciate your kind words. Best Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Andre - Posted on 05 October 2024
This morning we had our vaccination all was well organised great experience from the time we arrived, nurses were great polite with welcome smile
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Andre, Thank you for your lovely feedback! We are pleased to hear that everything was well-organised and that the nurses made you feel welcome with their smiles. We will pass along your kind words to the team! Kind Regards, Julie Taylor - Operations Manager
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Review titled Smooth operation
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
Went well, easy reception, no waiting, out before my appointment time. All in all a relatively pleasant experience
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for sharing your positive experience! We are pleased to hear everything went smoothly, from reception to being seen ahead of time. It is good to know the process was pleasant for you! Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 3 stars out of 5
by Karen Wilson - Posted on 10 October 2024
The practice has always been able to meet my medical needs adequately. I have never had to wait very long for an appointment and any urgent problems have always resulted in a call back quickly from a doctor. On this occasion I was trying to get long term antibiotics for a recurrence or a urinary tract infection… the GP was open to my request to try the medication of my choice .. which I received for a 30 day trial .
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Karen, Thank you for sharing your experience! We are pleased to hear that our practice has consistently met your medical needs and that you received prompt attention for your concerns. It is good to know that your GP was supportive of your treatment choice. Kind Regards, Julie Taylor - Operations Manager
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Review titled Waste of time
Rated 1 star out of 5
by Anonymous - Posted on 24 October 2024
Got rushed in, not listened to, not correct resolution of problem. Rushed out, nurse was giving information on the way out of the room and down the stairs with back to me. Called next patient before I even got to bottom of steps, so no chance to ask questions.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, We are sorry to hear about your experience and appreciate you sharing your feedback. It is important to us that every patient feels heard and receives the care they need. We will continue to work to ensure we improve our communication and patient experience. If you would like to arrange another appointment, please do contact us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
I had a flu and COVID vaccination at the practice this morning. Although I was early for my appointment I was met by very friendly staff and was shown into the consulting room straight away. Everything was explained to me and I didn’t feel a thing. I was very impressed by the speed and efficiency of the process. Thank you
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your kind words! We are pleased to hear that you had such a positive experience with our friendly staff and that the process was quick and comfortable. Your feedback is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager