Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Very efficient
Rated 5 stars out of 5
by Jacqueline Skudder - Posted on 23 October 2024
The GP was very thorough and took the time to listen and explain everything to me. Contacted hospital while I was with him and arranged a referral.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Jacqueline, Thank you for your feedback! We are pleased to hear that the GP provided thorough care and promptly arranged your referral. Kind Regards, Julie Taylor - Operations Manager
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Review titled Easy vaccination
Rated 5 stars out of 5
by Keith - Posted on 07 October 2024
Attended a very well organised vaccination appointment for both flu and Covid. Parked nearby and walked in to find no queue. In and out in under 5 minutes. As always the practice staff were very professional and welcoming.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Keith, Thank you for your positive review! We are pleased to hear that your vaccination appointment was well organised and efficient. Our team strives to provide a professional and welcoming environment, and it is good to know you had a smooth experience. Kind Regards, Julie Taylor - Operations Manager
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Review titled Efficient and informed diagnosis
Rated 4 stars out of 5
by Anonymous - Posted on 01 November 2024
After a call through 111, Dr S picked up my daughter's case and offered her a face to face appointment. This trip was unnerving for her and Dr S made her feel at ease. He listened to my concerns about her and I didn't once feel dismissed. He reassured my intuitions and performed a thorough examination even when, I know her additional appointment into his schedule would have added pressure to his day. With his knowledge and skill, I was efficiently informed my daughter has Scarlet Fever and with that he prescribed her the necessary medicine needed. I very much appreciate the time given to my daughter and the help she received from Dr. S. 3hours post appointment, I was even more thankful to him as we received an information pack link that would support us with her condition. Nearly 48 hours after - her temperature has reduced and she has began to gain an appetite back. Dr S is a credit to the NHS as well as Beversbrook surgery and we can't thank him enough. Our daughter's message to him is - 'could the medicine be strawberry next time!'.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 05 November 2024
Dear Patient, Thank you so much for your review! We are pleased to hear that the Dr provided such compassionate care for your daughter and made her feel at ease during her visit. It is good to know that his thorough examination and timely treatment had a positive impact on her recovery. We appreciate your kind words about our team. Kind Regards, Julie Taylor - Operations Manager
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Review titled A wonderful surgery.
Rated 5 stars out of 5
by Zoe Ingham - Posted on 21 October 2024
As always, I had a really good appointment. I was looked in the eye and spoken to like a human being, and I wasn’t made to feel rushed. I have quite a lot of things going on and I felt like my concerns were really listened to. Thank you for looking after me.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Zoe, Thank you for your positive feedback! We are pleased to hear that you felt listened to and cared for during your appointment. Patient comfort and well-being are a priority, and we are here to support you. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very Efficient
Rated 5 stars out of 5
by Richard Morten - Posted on 06 October 2024
Great Covid/Flu vaccination clinic yesterday. Met by friendly staff and only a very short wait to go forward. Didn't feel either needle go in so happy with that too. Good job - thank you.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Richard, Thank you for your positive feedback! We are pleased to hear that you had a good experience at our vaccination clinic and that our staff made you feel comfortable. Patient satisfaction is our priority! Kind Regards, Julie Taylor - Operations Manager
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Review titled Good Surgery
Rated 4 stars out of 5
by Neil - Posted on 05 October 2024
Surgery very efficient at following up appointment, hopefully we get a solution to the problem. Good team helping with issue.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Neil, Thank you for your feedback! We are pleased to hear that you found our team efficient in following up on your appointment. We are here to help and are hope you get a positive resolution to your issue. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2024
As normal with my surgery I've always been given the choice of a phone appointment or face to face, this time I went into the surgery and was seen at my appointment time, my problems was listend to and resolved which is all I can ask.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Patient, Thank you for your feedback! We are pleased to hear that you had a positive experience and that your concerns were addressed promptly. Your satisfaction is important to us, and we appreciate your continued trust in our team. Kind Regards, Julie Taylor - Operations Manager
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Review titled Fast and friendly service
Rated 5 stars out of 5
by Ian Hammond - Posted on 17 October 2024
I was seen on time and dealt with in a professional efficient manner with a polite member of staff who answered my questions and gave me a prescription
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Ian, Thank you for your review! We are pleased to hear that your appointment was timely and that our staff provided a professional and helpful service. Patient satisfaction is important to us, and we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Such an improvement
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2024
I recently attended beversbrook for an appt. The appt was easily and quickly booked via Patches. Such an improvement to the old system. Appts were running on time and the new booking in system was easy to use.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Patient, Thank you for your positive feedback! We are pleased to hear that you found the booking process easy and efficient and that your appointment ran on time. We are committed to continually improving our services, and your comments are greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good old Covid and Flu Jabs
Rated 5 stars out of 5
by Owen - Posted on 05 October 2024
A really efficient visit for flu and Covid vaccinations. Well organised and really friendly people on what cannot be an envious duty. Thank you to the staff and in particular tones outside guiding us lesser mortals in the correct direction - All with 😀😀😀 on their faces!
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Owen, Thank you for your review! We are pleased to hear that your visit for the flu and Covid vaccinations was efficient and well-organised. Our staff truly appreciate your kind words, and we are glad that the team, especially the ones guiding you, made the experience positive. Kind Regards, Julie Taylor - Operations Manager