Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 23 October 2024
This was my first visit as a patient to this practice since leaving my other practice , I have visited with my parents ( who have sadly now passed away ) and the rest of my family are with you as well , so I was aware of the good and bad reviews . I was able to get an appointment to see a doctor , something I haven’t been able to do for a long time , the staff I have spoke to on the phone and met are helpful and friendly, the doctor who I saw was very thorough , made me feel at ease and helped put my mind at rest and was very friendly . So far this has been a positive experience well done everyone concerned
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for sharing your experience and for choosing us as your new practice. We are pleased we could offer you an appointment promptly and that our team made you feel welcome and at ease. Your positive feedback means a lot, and we look forward to continuing to support you and your family’s care. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Roberta Davies - Posted on 30 October 2024
I was seen on time by a GP via the Patches system. The doctor listened to my concerns, took them seriously and gave a clear explanation of his thoughts with a plan of action. I left feeling very reassured.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 05 November 2024
Dear Roberta, Thank you for your feedback! We are pleased to hear that you were seen on time and that the doctor listened to your concerns and provided a clear plan. Your reassurance is important to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2024
Recently had an appointment at Beverbrooks. Was very efficient from beginning to end. Was seen in a reasonable time, sent several reminders of appointment with easy access to cancel the appointment if needed. The practice was clean, welcoming and the doctor was absolutely amazing. Very caring, explained procedures clearly and was extremely good with children. Would highly recommend this practice to anyone.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you so much for your kind words and recommendation! We are pleased to hear that you had a smooth, welcoming experience and that the doctor provided caring, clear, and child-friendly care. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Flu / Covid Jabs
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
With the time of year, flu jabs and Covid boosters are on the cards. The booking process was hassle-free and the set up at the surgery for patients coming in, waiting, being seen and leaving was perfectly streamlined. They did a brilliant job. Thank you for making something which can sometimes be awkward and time-consuming, really easy and stress -free.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your positive feedback! We are pleased to hear that the flu jab and Covid booster process went smoothly for you. Our team works hard to make sure everything is as efficient and stress-free as possible, especially during busy times. We appreciate your kind words. Best Regards, Julie Taylor - Operations Manager
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Review titled Recent Appointment
Rated 4 stars out of 5
by Anonymous - Posted on 15 October 2024
The appointment was quick and easy to make (unlike normally). The nurse practitioner who I saw was excellent and very understanding and my follow up appointment with a physiotherapist came through very quickly.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Patient, Thank you for your feedback! We are pleased to hear that you found the appointment process quick and easy and that the nurse practitioner provided excellent care. It is good to know your follow-up with the physiotherapist was arranged promptly. Kind Regards, Julie Taylor - Operations Manager
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Review titled Efficient service
Rated 4 stars out of 5
by Anonymous - Posted on 24 October 2024
From my initial contact, I had a phone appointment the same day and one agreed in person three days later. After that one I had a prescription which was at the pharmacy when I got there and a follow up appointment sorted and an x-ray booked at Great Western Hospital. Even that was quick, the car park said I was parked for 24 minutes.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for sharing your experience! We are pleased to hear that everything—from appointments to prescriptions and follow-ups—was handled smoothly and efficiently. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Lovely Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2024
I got an appointment without any problem. The GP I saw took the time to listen and thoroughly explain the reasons I was having my particular symptoms and how to resolve them. I left the surgery feeling very happy abywhat my symptoms actually were. So glad I moved to this practice
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for your positive feedback! We are pleased to hear that you had a smooth appointment and that the GP took the time to listen and explain everything thoroughly. It is good to know you are happy with your care. Welcome to the practice! Kind Regards, Julie Taylor - Operations Manager
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Review titled Great team
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
I’ve having my flu jab this morning, the process was well organised , since my arrival , I was directly accompanied to the vaccination room, the nurses were very friendly and professional, they administered me the vaccine in seconds, with clear information about it, and regarding the potential others vaccines suitable to my case. Thank you very much for your support and kindness 🌹
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your positive review! We are pleased to hear that your flu jab experience was well-organised and that our nurses provided friendly, professional care. Your feedback about their clear communication is greatly appreciated! Kind Regards, Julie Taylor - Operations Manager
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Review titled Outstanding.
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2024
I have visited for two appointments in two days with a GP and a nurse. I was very happy with both as they were welcoming, very helpful and put me at ease. I’m very grateful for the standard of care I received. Thank you.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for sharing your experience! We are pleased to hear that both your appointments were positive and that our team made you feel welcomed and at ease. Your gratitude means a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very helpful
Rated 5 stars out of 5
by M Sandell - Posted on 05 October 2024
My wife and I received our flu jab today. Parking was allowed at the car park as my wife is a wheelchair user. The nurse could not have been more helpful
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear M Sandell, Thank you for your feedback! We are pleased to hear that parking was convenient for you and that the nurse provided excellent support. We appreciate your kind words. Best Regards, Julie Taylor - Operations Manager