Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Outstanding.
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2024
I have visited for two appointments in two days with a GP and a nurse. I was very happy with both as they were welcoming, very helpful and put me at ease. I’m very grateful for the standard of care I received. Thank you.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for sharing your experience! We are pleased to hear that both your appointments were positive and that our team made you feel welcomed and at ease. Your gratitude means a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very helpful
Rated 5 stars out of 5
by M Sandell - Posted on 05 October 2024
My wife and I received our flu jab today. Parking was allowed at the car park as my wife is a wheelchair user. The nurse could not have been more helpful
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear M Sandell, Thank you for your feedback! We are pleased to hear that parking was convenient for you and that the nurse provided excellent support. We appreciate your kind words. Best Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Andre - Posted on 05 October 2024
This morning we had our vaccination all was well organised great experience from the time we arrived, nurses were great polite with welcome smile
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Andre, Thank you for your lovely feedback! We are pleased to hear that everything was well-organised and that the nurses made you feel welcome with their smiles. We will pass along your kind words to the team! Kind Regards, Julie Taylor - Operations Manager
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Review titled Smooth operation
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
Went well, easy reception, no waiting, out before my appointment time. All in all a relatively pleasant experience
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for sharing your positive experience! We are pleased to hear everything went smoothly, from reception to being seen ahead of time. It is good to know the process was pleasant for you! Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 3 stars out of 5
by Karen Wilson - Posted on 10 October 2024
The practice has always been able to meet my medical needs adequately. I have never had to wait very long for an appointment and any urgent problems have always resulted in a call back quickly from a doctor. On this occasion I was trying to get long term antibiotics for a recurrence or a urinary tract infection… the GP was open to my request to try the medication of my choice .. which I received for a 30 day trial .
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Karen, Thank you for sharing your experience! We are pleased to hear that our practice has consistently met your medical needs and that you received prompt attention for your concerns. It is good to know that your GP was supportive of your treatment choice. Kind Regards, Julie Taylor - Operations Manager
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Review titled Waste of time
Rated 1 star out of 5
by Anonymous - Posted on 24 October 2024
Got rushed in, not listened to, not correct resolution of problem. Rushed out, nurse was giving information on the way out of the room and down the stairs with back to me. Called next patient before I even got to bottom of steps, so no chance to ask questions.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, We are sorry to hear about your experience and appreciate you sharing your feedback. It is important to us that every patient feels heard and receives the care they need. We will continue to work to ensure we improve our communication and patient experience. If you would like to arrange another appointment, please do contact us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
I had a flu and COVID vaccination at the practice this morning. Although I was early for my appointment I was met by very friendly staff and was shown into the consulting room straight away. Everything was explained to me and I didn’t feel a thing. I was very impressed by the speed and efficiency of the process. Thank you
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your kind words! We are pleased to hear that you had such a positive experience with our friendly staff and that the process was quick and comfortable. Your feedback is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very efficient
Rated 5 stars out of 5
by Jacqueline Skudder - Posted on 23 October 2024
The GP was very thorough and took the time to listen and explain everything to me. Contacted hospital while I was with him and arranged a referral.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Jacqueline, Thank you for your feedback! We are pleased to hear that the GP provided thorough care and promptly arranged your referral. Kind Regards, Julie Taylor - Operations Manager
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Review titled Easy vaccination
Rated 5 stars out of 5
by Keith - Posted on 07 October 2024
Attended a very well organised vaccination appointment for both flu and Covid. Parked nearby and walked in to find no queue. In and out in under 5 minutes. As always the practice staff were very professional and welcoming.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Keith, Thank you for your positive review! We are pleased to hear that your vaccination appointment was well organised and efficient. Our team strives to provide a professional and welcoming environment, and it is good to know you had a smooth experience. Kind Regards, Julie Taylor - Operations Manager
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Review titled Efficient and informed diagnosis
Rated 4 stars out of 5
by Anonymous - Posted on 01 November 2024
After a call through 111, Dr S picked up my daughter's case and offered her a face to face appointment. This trip was unnerving for her and Dr S made her feel at ease. He listened to my concerns about her and I didn't once feel dismissed. He reassured my intuitions and performed a thorough examination even when, I know her additional appointment into his schedule would have added pressure to his day. With his knowledge and skill, I was efficiently informed my daughter has Scarlet Fever and with that he prescribed her the necessary medicine needed. I very much appreciate the time given to my daughter and the help she received from Dr. S. 3hours post appointment, I was even more thankful to him as we received an information pack link that would support us with her condition. Nearly 48 hours after - her temperature has reduced and she has began to gain an appetite back. Dr S is a credit to the NHS as well as Beversbrook surgery and we can't thank him enough. Our daughter's message to him is - 'could the medicine be strawberry next time!'.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 05 November 2024
Dear Patient, Thank you so much for your review! We are pleased to hear that the Dr provided such compassionate care for your daughter and made her feel at ease during her visit. It is good to know that his thorough examination and timely treatment had a positive impact on her recovery. We appreciate your kind words about our team. Kind Regards, Julie Taylor - Operations Manager