Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Listened to
Rated 5 stars out of 5
by Susan Twyman - Posted on 12 October 2024
Anaemia wasn’t resolved at previous appointments with practice nurses, when iron tablets didn’t work for me. This time both concerns were addressed positively by the locum doctor - a. to book another blood test for anaemia check - b. an appointment made for a hospital check for a skin cancer. I was reassured on both counts that these concerns would be followed up and could be resolved in some way.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Susan, Thank you for your feedback. We are pleased to hear that your concerns were addressed positively during your recent appointment with the locum doctor. It is important to us that you feel reassured and supported in your care. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Elizabeth Evans - Posted on 29 October 2024
I took my mum for an update appt after she'd had bloods taken. The doctor was lovely with her, very patient and explained everything thoroughly. My mum is 96!
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 29 October 2024
Dear Elizabeth, Thank you so much for sharing this lovely feedback. We are pleased to hear that your mum's experience was so positive and that our doctor was able to provide clear, patient-centred care. We know how important it is to feel well-informed, especially at 96, and we are glad we could offer that reassurance. Kind Regards, Julie Taylor - Operations Manager
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Review titled Quick and efficient response
Rated 4 stars out of 5
by Carolyn White - Posted on 02 October 2024
I received an appt following a Patchs request almost immediately. Great communication from Receptionist following confirmation I could make the appt at such short notice. Very impressed!
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Carolyn, Thank you for your kind words! We are pleased to hear that you received prompt communication and were able to secure an appointment on short notice. Our team is here to support you, and your feedback encourages us to keep improving. Kind Regards, Julie Taylor - Operations Manager
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Review titled Such a brilliant surgery
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2024
Having swapped to this surgery, the difference is like night and day. Beversbrook were welcoming, war, friendly and super efficient from the get-go. Finally able to access care swiftly and without the previous stress and upset. 10/10
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for your fantastic review! We are pleased to hear that your experience with us has been so positive and stress-free. Our team is dedicated to providing warm and efficient care, and we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Flu & Covid Jabs
Rated 4 stars out of 5
by Anonymous - Posted on 05 October 2024
Had both jabs today (5 Oct 2024). Excellent job by all at surgery. No waiting at all; in fact completed jabs before actual appt. time. Very friendly & helpful. Could not fault it. Thank you.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your positive review! We are pleased to hear that you had such a smooth experience with no waiting time and that our team was friendly and helpful. Your feedback means a lot to us! Kind Regards, Julie Taylor - Operations Manager
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Review titled Very efficient and effective
Rated 5 stars out of 5
by Alan Sergeant - Posted on 17 October 2024
The triage service using Patchs was very easy to use, I received an appointment the following day and the GP was quick to identify the help I needed and prescribed medication which I received the same day straight after my appointment Thank you
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Alan, Thank you for your review! We are pleased to hear that the triage service was easy to use and that you received prompt care and medication. Patient satisfaction is important to us, and we appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Pleasant experience
Rated 5 stars out of 5
by Hugh Owens - Posted on 02 October 2024
Arrived shortly before my appointment time. Check in as smooth as can be. Waiting room very quiet which made me feel relaxed. Doctor came out and called my name. Nice greeting followed. Appointment went very well. All my concerns and requests were dealt with. Receptionist was very friendly.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 02 October 2024
Dear Hugh, Thank you for your lovely review! We are so pleased to hear that your experience, from check-in to your appointment, was smooth and relaxing. It is good to know that all your concerns were addressed, and that our team made you feel welcome. Kind Regards, Julie Taylor - Operations Manager
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Review titled Covid and Flu injections Oct 24
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
Very well organised surgery. In and out under five minutes Thank you to all staff and volunteers running the entry area. Well done
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your kind review! We are pleased to hear that your experience was quick and well organised. Our staff and volunteers work hard to ensure everything runs smoothly, and your feedback means a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good we were well look after
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
We did not have to wait and we was looked after extremely well, and we wasn’t in the doctors for more than 5 minutes, excellent Service Many thanks.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your positive review! We are pleased to hear you were looked after so well and that everything was quick and efficient. We appreciate your kind words. Kind Regards, Julie Taylor - Operations Manager
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Review titled Lovely nurse
Rated 5 stars out of 5
by Charlotte Hockey - Posted on 17 October 2024
I had a lovely experience with a nurse when I visited the practice she made me feel so comfortable and she gave further advice without me having to ask for it. Very friendly and smiley which made me feel relaxed.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Charlotte, Thank you for your kind review! We are pleased to hear that the nurse made you feel comfortable and provided helpful advice. Creating a welcoming and relaxed environment is important to us, and we appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager