Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not bad
Rated 4 stars out of 5
by Anonymous - Posted on 21 October 2024
Appointment was late, but the GP was friendly and listened to me rather than rush me out the door. Just need to wait for the referral to come through
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for your understanding about the delay, and we are pleased to hear you felt listened to during your appointment. If you have any questions while waiting for your referral, please do contact us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Mark Burry - Posted on 15 October 2024
Doctor was very informative and appointment felt unrushed . The next stages of investigation into my illness have taken place and further appointments /scans arranged all within 3 working days . Thank you .
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Mark, Thank you for your review! We are pleased to hear that your appointment was informative and that the next steps in your care were arranged quickly. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very good Drs
Rated 5 stars out of 5
by Julie lacey - Posted on 05 October 2024
Very efficient today with the flu and Covid injections walked straight in no queing and managed to park ok
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Julie, Thank you for your feedback! We are pleased to hear that your experience with the flu and COVID injections was efficient and hassle-free. It is good to know you had no issues with parking as well. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great Improvements
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
It used to be getting an appointment meant waiting weeks. Whatever has been done has worked and the availability of appointments and the booking process, via the apps, is a vast improvement. Saying that the young doctor I saw could do with some social skills and not talk down to people like he did me.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Patient, Thank you for your review! We are pleased to hear that you have noticed improvements in appointment availability and the booking process. We appreciate your comments about the young doctor - Patient experience is important to us, and we strive to ensure every patient feels respected and valued. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent care of a child
Rated 4 stars out of 5
by Anonymous - Posted on 23 October 2024
Dr listened carefully to an anxious teenager and provided clear next steps and explanations. Very careful and attentive care.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for sharing your positive experience! We are so pleased the doctor could provide attentive care and clear guidance to help ease your teenager's concerns. We really appreciate the feedback. Kind regards, Julie Taylor - Operations Manager
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Review titled Covid and Flu vaccination
Rated 4 stars out of 5
by Anonymous - Posted on 05 October 2024
The whole experience was seamless and all staff were very friendly from the greeter to nurse giving the vaccinations.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Patient, Thank you for your lovely feedback! We are pleased to hear that you had a seamless experience and that our staff made you feel welcome throughout your visit. Patient satisfaction is our priority, and we appreciate your kind words! Best Regards, Julie Taylor - Operations Manager
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Review titled Excellent Practice
Rated 5 stars out of 5
by Tony Serne - Posted on 05 October 2024
I arrived 30 minutes late for my Covid and Flu boosters. I was shown straight into a room where I was given my jabs which were given Painlessly. My apologies for lateness were accepted without any problem. I was in and out in record time. Well done the Practice
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Tony, Thank you for your thoughtful review! We are pleased we could accommodate you despite the delay, and it's great to hear the boosters were given smoothly and painlessly. Your kind words mean a lot to the team—we are happy we could make the process quick and easy for you! Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Patient - Posted on 11 October 2024
From requesting an appointment, reception and booking team, to seeing either a nurse, sister or Doctor, I found the help and care was excellent.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Patient, Thank you for your kind review! We are pleased to hear that you had a positive experience from start to finish. Our team is dedicated to providing excellent care, and your feedback is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Post vaccination
Rated 4 stars out of 5
by Anonymous - Posted on 05 October 2024
Covid and flu vaccinations received today. It was a very easy process to book the appointments and then very organised at surgery with no waiting and friendly staff.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your kind review! We are pleased to hear that booking your COVID and flu vaccinations was easy and that you had an organised and friendly experience at the surgery. We appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 06 October 2024
Was very happy with the way it went with the injections I received and no issues whatsoever with the injections I had.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Patient, Thank you for your feedback! We are pleased to hear that you had a positive experience with your injections and that everything went smoothly. Patient comfort and satisfaction are important to us. Kind Regards, Julie Taylor - Operations Manager