Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Amazing service, thank you!
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2024
I had been worried about a number of health issues over the past months. Using the Patchs system, I was able to summarise my symptoms and communicate with the practice for an appointment. I was then able to select an appointment of my choice & convenience online. When I attended my appointment, the GP and I discussed my symptoms and came up with a plan for next steps. the GP is compassionate, very personable, clear and a pleasure to deal with. I wouldn't be a patient anywhere else. Thank you to the whole team!
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Patient, Thank you so much for your thoughtful review! We are pleased to hear that the Patchs system made it easy for you to communicate your concerns and that you had a positive experience with our GP. Patient trust and satisfaction mean a lot to us and we appreciate your kind words. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great service.
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2024
Doctor was attentive. Gave medical and lifestyle advice. I found him to be Sympathetic and Reassuring. I had to book my appointment in advance and they called me two weeks before with a cancellation to see someone earlier. Left very happy with visit.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for your positive review! We are glad to hear that the doctor provided attentive and reassuring care and that you were able to see someone earlier than expected. Patient satisfaction is a priority, and we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great service
Rated 5 stars out of 5
by Ali Arnold - Posted on 15 October 2024
Using nhs app it was quick to get an appointment at a time to suit me. Everyone was very helpful and friendly
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Ali, Thank you for your positive review! We are pleased to hear that you found the NHS app convenient for booking your appointment and that our team was helpful and friendly. Patient satisfaction means a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 October 2024
Had Covid and Flu vaccines in less than 5 minutes from arrival. All staff very friendly and welcoming. Excellent service. Well done.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your kind words! We are pleased to hear that you received your vaccines so quickly and that our staff made you feel welcome. Your positive feedback means a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Responsive and keen to help
Rated 5 stars out of 5
by Luke - Posted on 02 October 2024
I had an initial phone consultation, then as more symptoms became evident I requested a further phone consultation. That led quickly to an appointment where I was welcomed, didn't need to wait long, was quickly told about a further risk that meant another course of pills. All very prompt, clear and understandable explanations, friendly manner from all staff I met or spoke with.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Luke, Thank you for your positive review! We are pleased to hear that your consultations were prompt and that our staff provided clear explanations in a friendly manner. Your experience is important to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled great care
Rated 5 stars out of 5
by Anonymous - Posted on 01 November 2024
Doctor was so worried about my breathing, that he called for an ambulance to take me to Great Western.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 05 November 2024
Dear Patient, Thank you for sharing your experience. We are relieved to hear that you received the urgent care you needed. Patient health and safety are a priority, and we are here to support you. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very efficient and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
Felt very well looked after throughout my time at the surgery. The whole procedure took less than 10 minutes
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your feedback! We are pleased to hear that you felt well looked after and that your visit was quick and efficient. Your experience is important to us! Kind Regards, Julie Taylor - Operations Manager
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Review titled Listened to
Rated 5 stars out of 5
by Susan Twyman - Posted on 12 October 2024
Anaemia wasn’t resolved at previous appointments with practice nurses, when iron tablets didn’t work for me. This time both concerns were addressed positively by the locum doctor - a. to book another blood test for anaemia check - b. an appointment made for a hospital check for a skin cancer. I was reassured on both counts that these concerns would be followed up and could be resolved in some way.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Susan, Thank you for your feedback. We are pleased to hear that your concerns were addressed positively during your recent appointment with the locum doctor. It is important to us that you feel reassured and supported in your care. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Elizabeth Evans - Posted on 29 October 2024
I took my mum for an update appt after she'd had bloods taken. The doctor was lovely with her, very patient and explained everything thoroughly. My mum is 96!
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 29 October 2024
Dear Elizabeth, Thank you so much for sharing this lovely feedback. We are pleased to hear that your mum's experience was so positive and that our doctor was able to provide clear, patient-centred care. We know how important it is to feel well-informed, especially at 96, and we are glad we could offer that reassurance. Kind Regards, Julie Taylor - Operations Manager
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Review titled Quick and efficient response
Rated 4 stars out of 5
by Carolyn White - Posted on 02 October 2024
I received an appt following a Patchs request almost immediately. Great communication from Receptionist following confirmation I could make the appt at such short notice. Very impressed!
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Carolyn, Thank you for your kind words! We are pleased to hear that you received prompt communication and were able to secure an appointment on short notice. Our team is here to support you, and your feedback encourages us to keep improving. Kind Regards, Julie Taylor - Operations Manager