Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Great services
Rated 5 stars out of 5
by Billie - Posted on 11 May 2024
Requested a doctor for a medical issue and got an appointment the following day. Doctor was lovely and knowledgeable. Services have definitely improved and keep on getting better.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 15 May 2024
Dear Billie, Thank you for your positive feedback. We are pleased to hear that you were able to get a prompt appointment and that you found the doctor lovely and knowledgeable. It is good to know that you have noticed improvements in our services and we appreciate your support. Kind Regards, Julie Taylor - Operations Manager
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Review titled Well run, and helpful.
Rated 4 stars out of 5
by Duncan Reid - Posted on 22 May 2024
The consultation was on time and helpful. Because of the technical, medical terms used during the interview, it would’ve been helpful to have some written feedback that I could look up when back home. I mean that if I felt that I wasn’t wasting the doctors time, I would’ve liked to have written down the name of the medicine and the possible conditions it was to treat, so I could’ve looked up more details, online, when I was home. I didn’t ask, so that is no-fault to the doctor.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 24 May 2024
Dear Duncan, Thank you for your feedback! We are pleased to hear your consultation was on time and helpful. We understand that medical terms can be overwhelming, and we appreciate your suggestions. For future visits, please feel free to ask for any terms or medications to be written down. We are here to help and want to ensure you leave with all the information you need. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great Help
Rated 5 stars out of 5
by Derek Liversidge - Posted on 23 May 2024
I used the patchs system to get an appointment and couldn't fault the assistance I received, with a same day appointment. I was welcomed by polite, professional and friendly staff. I was made to feel welcome and safe, but importantly without judgement for the nature of the appointment I needed.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 24 May 2024
Dear Derek, Thank you for your positive review! We are pleased to hear that you had a good experience with our PATCHS system and received prompt assistance. It is great to know our staff made you feel welcome, safe, and free of judgment. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Andre - Posted on 05 May 2024
I visited the practice asking for an appointment with a Doctor for a mole in my face the reception took note and said we will contact you after few hours I received a text message for the next day with the right Doctor and thenreceived a tel call to confirm that I can attend
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 09 May 2024
Dear Andre, Thank you for sharing your experience with us! We are pleased to hear that our team was prompt in scheduling your appointment and ensuring you saw the right doctor. Your feedback is appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Helpful and considerate
Rated 4 stars out of 5
by Louise - Posted on 02 May 2024
The doctor was polite and reassuring. He calmed some fears created at previous visits. He explained the medication and why it was important as well as giving clear instructions for the future.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 02 May 2024
Dear Louise, Thank you for your review, we really appreciate your feedback! We are glad to have eased your concerns and provided clear guidance. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very nice Doctor
Rated 1 star out of 5
by Mrs E Huband - Posted on 18 May 2024
I felt Dr really listened to me and was interested in me. I told him the problem and he kindly suggested a few things and treatment
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 24 May 2024
Dear Mrs Huband, Thank you for sharing your experience! We are pleased to hear that you felt heard and supported by the doctor. Patient satisfaction and well-being are a top priority. We appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2024
The Doctor I saw was so lovely, listened to me and sorted everything out for me very quickly. Thank you
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 15 May 2024
Dear Patient, Thank you for your kind review. We are pleased to hear that the doctor was attentive and able to resolve everything quickly for you. Patient satisfaction is a priority, and we appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Practice review
Rated 5 stars out of 5
by Peter wells - Posted on 17 May 2024
Attended my annual medical review,received a friendly welcome from Doctor who was informative and helpful,appointment was on time and was given time to discuss my future treatment.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 24 May 2024
Dear Peter, Thank you for your review! We are pleased to hear your annual medical review was a positive experience. It is good to know you felt welcomed, informed, and had ample time to discuss your future treatment. We appreciate your trust and feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly staff and best consultation
Rated 5 stars out of 5
by Mrs Embling - Posted on 29 May 2024
I was in immense pain, Doctor was fabulous, he explained what might be going wrong in my body. loved how he explained it through diagram. It was reassuring and calming.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 30 May 2024
Dear Mrs Embling, Thank you for your review. We are pleased to hear that the doctor's explanation and use of diagrams provided reassurance to you. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Liked the particular doctor I seen !
Rated 4 stars out of 5
by Linda Hsnspn - Posted on 04 June 2024
My experience was good and I received a satisfactory outcome ! However I find having to wait 2 or 3 week for an appointment a ridiculously long time to be expected to wait.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 11 June 2024
Dear Linda, Thank you for your review ! We are pleased to hear that you had a positive experience with us. We understand your concern about the wait time for appointments and are continuously working to improve our scheduling process to reduce wait times. Thank you for your feedback. Kind Regards, Julie Taylor - Operations Manager