Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great meducal students
Rated 4 stars out of 5
by Ross Swan - Posted on 31 May 2024
Was given a 45 min appt with 2 medical students. Both were very thorough and careful with their analysis. Then sought guidance from the doctor at the end of the appt. Felt much less rushed.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 11 June 2024
Dear Ross, Thank you for your review! We are pleased to hear that your appointment with our medical students was thorough and attentive. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good Dr
Rated 3 stars out of 5
by Gemma - Posted on 12 April 2024
The doctor I saw yesterday was very helpful, gave me the time of the day and made me feel heard.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 15 April 2024
Dear Gemma, We are pleased to hear about your positive experience with our doctor! Providing attentive and compassionate care is a priority for us. Thank you for sharing your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Long wait
Rated 2 stars out of 5
by Anna - Posted on 01 May 2024
The nurse was amazing just such a shame that we had to wait 50 mins over our apt time!!! Trying to get an apt is a nightmare and you can never get through on the phones!! This practice needs to stop taking new patients and focus on the ones it already has that it can’t accommodate!! When you do manage to see someone I have never had a bad experience the staff are just over stretched!!
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 02 May 2024
Dear Anna, Thank you for sharing your experience, and we apologise for the extended wait time and difficulty in scheduling appointments. Your feedback is valuable, and we are working to improve our services to better accommodate all patients. We appreciate your understanding and patience. Kind Regards, Julie Taylor - Operations Manager
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Review titled Fantastic care, once again.
Rated 5 stars out of 5
by zotheflow - Posted on 09 April 2024
The doctor I saw is always very kind, explains things clearly, and he listens. He also doesn’t make you feel rushed (although I still left having forgotten to ask about something which I know is a common problem!). The team behind the scenes have been extremely helpful, too, and I can’t thank them enough. Every time I hear other people’s bad experiences with their surgery, I think how lucky I am. Thank you, Patford House, for looking after me so well.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 15 April 2024
Dear Patient, We are pleased to hear about your positive experience with us. Providing compassionate care and ensuring clear communication are a top priority for us and it is good to know that you felt heard and supported during your visit. We appreciate your kind words. Best Regards, Julie Taylor - Operations Manager
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Review titled Excellent Service
Rated 5 stars out of 5
by Adrian - Posted on 25 April 2024
I was seen on time, the GP was friendly, thorough, listening and reassuring. Great service and referred to a specialist.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 02 May 2024
Dear Adrian, Thank you for your review! We are pleased to hear that you had a positive experience with us. We are pleased that you felt well taken care of. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 16 April 2024
As usual, service brilliant. Doctor took time with me and gave good advice in regards to the issues my appointment was for.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 18 April 2024
Dear Patient, We are pleased to hear that you had another positive experience with us! Thank you for your kind words about our service and the care provided by our doctor. Best Regards, Julie Taylor - Operations Manager
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Review titled Excellent
Rated 5 stars out of 5
by Steven Andrew Minott - Posted on 29 April 2024
My experience at the practice was made comfortable and I knew the waiting time and that there was a person in front of me from the sign in device. Dr. was professional as expected and the overall experience was excellent.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 02 May 2024
Dear Steven, Thank you for sharing your experience with us! We are pleased to hear that you found our practice comfortable and efficient, and that the Dr met your expectations with professionalism. We strive to provide excellent care to all our patients, and we appreciate your kind words. Best Regards, Julie Taylor - Operations Manager
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Review titled Good care
Rated 4 stars out of 5
by Jane Rowell - Posted on 03 April 2024
The doctor was very pleasant, listened carefully, suggested two workable options, and I went away extremely satisfied.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 05 April 2024
Dear Jane, Thank you for your feedback! We are pleased to hear that you had a pleasant experience with our doctor and that you left feeling satisfied with the options provided. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Nurse appointment
Rated 4 stars out of 5
by Linda Joyce - Posted on 11 April 2024
Nurse apologised for appointment being later than booked for. She was pleasant and thorough. She was reassuring and explained matters clearly and was sympathetic to my domestic situation regarding my daughter-in-laws illness.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 15 April 2024
Dear Linda, Thank you for your review! We are grateful for your understanding and appreciate your kind words about our nurse. Providing compassionate and thorough care is a priority, we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Seen in good time
Rated 5 stars out of 5
by Paul Gill - Posted on 10 April 2024
Was seen quickly and the physician was very attentive. I felt all my concerns were listened to and addressed. My blood results were explained thoroughly and in a way that was understandable. Ideas for moving forward were also given and good reassuring advice provided
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 15 April 2024
Dear Paul, We are pleased to hear about your positive experience with us and glad that you felt listened to and supported during your visit. We appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager