Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 22 November 2024
So grateful for the help and support I’ve received recently. After lots of tests I was given a clear and concise explanation and my worries were dismissed. I was seen promptly and treated with kindness and understanding. Thank you to all the staff at Beversbrook.
Visited November 2024
Beversbrook Medical Centre has not yet replied.
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Review titled Credit to the practice
Rated 5 stars out of 5
by John Lacey - Posted on 10 November 2024
The medical professional I saw was very good and thorough. Took time to understand my issue and talked me through the next steps. Also made me an appointment at the hospital and sent a prescription promptly to the pharmacy. Great experience in a difficult situation
Visited November 2024
Review titled Beversbrook Medical Centre
Replied on 18 November 2024
Dear John, Thank you for your kind review! We are pleased to hear that the medical professional took the time to understand your issue and guide you through the next steps. It is good to know we could support you in a difficult situation. We appreciate your feedback! Kind Regards, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2024
I have received quick response to all my messages and given appointment/tests promptly. The doctor was extremely polite, caring and efficient. The receptionist was also polite and helpful.
Visited November 2024
Review titled Beversbrook Medical Centre
Replied on 18 November 2024
Dear Patient, Thank you for your positive feedback! We are pleased to hear you received prompt responses and that your experience with both the doctor and receptionist was caring and efficient. Your kind words mean a lot to our team! Best Regards, Julie Taylor - Operations Manager
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Review titled Amazing Team
Rated 5 stars out of 5
by Deirdre Price - Posted on 05 October 2024
My husband and I visited Beversbrook today for our Flu and Covid vaccinations. The process was seamless and the whole team were extremely welcoming and professional. A huge thank you to everyone at Beversbrook you do an amazing job.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Deirdre, Thank you so much for your kind review! We are pleased to hear that you and your husband had a seamless experience during your Flu and Covid vaccinations. Our team appreciates your recognition of their hard work and professionalism. Kind Regards, Julie Taylor - Operations Manager
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Review titled Vaccinations today
Rated 5 stars out of 5
by Adrian Knowles - Posted on 05 October 2024
Covid and flu vaccinations today - fast, efficient and very friendly staff who made an experience not many of us look forward to really pleasant.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Adrian, Thank you for your positive review! We are pleased to hear that our friendly staff made your vaccination experience pleasant and efficient. Patient comfort is a priority, and we appreciate your kind words! Best Regards, Julie Taylor - Operations Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Glenis Ansell - Posted on 13 October 2024
Feeling very unwell, contacted the surgery and had a call from a doctor and subsequent appointment within the day. The doctor I saw was kind and understanding, providing me with a clear diagnosis and remedy. He took time to talk to me to establish what was wrong and allayed my fears.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Glenis, Thank you for your review! We are pleased to hear that you received prompt care and that the doctor was able to provide a clear diagnosis and reassurance. We really appreciate the feedback. Kind regards, Julie Taylor - Operations Manager
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Review titled Injection system
Rated 4 stars out of 5
by Barry Snellgrove - Posted on 05 October 2024
Covid/flu jab today, no waiting, immediate service with a smile. Excellent , even managed to book a rsv jab 4 days layer
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Barry, Thank you for your positive feedback! We are pleased to hear that you received immediate service with a smile during your Covid and flu jabs. It is good that you could also book your RSV jab so quickly. Kind Regards, Julie Taylor - Operations Manager
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Review titled Always helpful and courteous
Rated 5 stars out of 5
by Barbara Crisp - Posted on 05 October 2024
Attended today for flu/ covid vaccines and was in and out in 5 mins . Very efficient and informative. Everyone welcoming- mind you it was early- 8:30 am 😁👍🏻
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Barbara, Thank you for your feedback! We are pleased to hear you had such a quick and efficient experience for your flu and Covid vaccines, especially so early in the morning! Our team really appreciates your kind words. Best Regards, Julie Taylor - Operations Manager
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 23 October 2024
This was my first visit as a patient to this practice since leaving my other practice , I have visited with my parents ( who have sadly now passed away ) and the rest of my family are with you as well , so I was aware of the good and bad reviews . I was able to get an appointment to see a doctor , something I haven’t been able to do for a long time , the staff I have spoke to on the phone and met are helpful and friendly, the doctor who I saw was very thorough , made me feel at ease and helped put my mind at rest and was very friendly . So far this has been a positive experience well done everyone concerned
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for sharing your experience and for choosing us as your new practice. We are pleased we could offer you an appointment promptly and that our team made you feel welcome and at ease. Your positive feedback means a lot, and we look forward to continuing to support you and your family’s care. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Roberta Davies - Posted on 30 October 2024
I was seen on time by a GP via the Patches system. The doctor listened to my concerns, took them seriously and gave a clear explanation of his thoughts with a plan of action. I left feeling very reassured.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 05 November 2024
Dear Roberta, Thank you for your feedback! We are pleased to hear that you were seen on time and that the doctor listened to your concerns and provided a clear plan. Your reassurance is important to us. Kind Regards, Julie Taylor - Operations Manager