Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Improvements
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
It used to be getting an appointment meant waiting weeks. Whatever has been done has worked and the availability of appointments and the booking process, via the apps, is a vast improvement. Saying that the young doctor I saw could do with some social skills and not talk down to people like he did me.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Patient, Thank you for your review! We are pleased to hear that you have noticed improvements in appointment availability and the booking process. We appreciate your comments about the young doctor - Patient experience is important to us, and we strive to ensure every patient feels respected and valued. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent care of a child
Rated 4 stars out of 5
by Anonymous - Posted on 23 October 2024
Dr listened carefully to an anxious teenager and provided clear next steps and explanations. Very careful and attentive care.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for sharing your positive experience! We are so pleased the doctor could provide attentive care and clear guidance to help ease your teenager's concerns. We really appreciate the feedback. Kind regards, Julie Taylor - Operations Manager
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Review titled Covid and Flu vaccination
Rated 4 stars out of 5
by Anonymous - Posted on 05 October 2024
The whole experience was seamless and all staff were very friendly from the greeter to nurse giving the vaccinations.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Patient, Thank you for your lovely feedback! We are pleased to hear that you had a seamless experience and that our staff made you feel welcome throughout your visit. Patient satisfaction is our priority, and we appreciate your kind words! Best Regards, Julie Taylor - Operations Manager
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Review titled Excellent Practice
Rated 5 stars out of 5
by Tony Serne - Posted on 05 October 2024
I arrived 30 minutes late for my Covid and Flu boosters. I was shown straight into a room where I was given my jabs which were given Painlessly. My apologies for lateness were accepted without any problem. I was in and out in record time. Well done the Practice
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Tony, Thank you for your thoughtful review! We are pleased we could accommodate you despite the delay, and it's great to hear the boosters were given smoothly and painlessly. Your kind words mean a lot to the team—we are happy we could make the process quick and easy for you! Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Patient - Posted on 11 October 2024
From requesting an appointment, reception and booking team, to seeing either a nurse, sister or Doctor, I found the help and care was excellent.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Patient, Thank you for your kind review! We are pleased to hear that you had a positive experience from start to finish. Our team is dedicated to providing excellent care, and your feedback is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Post vaccination
Rated 4 stars out of 5
by Anonymous - Posted on 05 October 2024
Covid and flu vaccinations received today. It was a very easy process to book the appointments and then very organised at surgery with no waiting and friendly staff.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your kind review! We are pleased to hear that booking your COVID and flu vaccinations was easy and that you had an organised and friendly experience at the surgery. We appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 06 October 2024
Was very happy with the way it went with the injections I received and no issues whatsoever with the injections I had.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 15 October 2024
Dear Patient, Thank you for your feedback! We are pleased to hear that you had a positive experience with your injections and that everything went smoothly. Patient comfort and satisfaction are important to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Brilliant Service - Vastly Improved Practice
Rated 4 stars out of 5
by Anonymous - Posted on 23 October 2024
I requested a GP appointment via Patchs and received an almost instant reply providing several appointment options, one of which was same day. I had a face to face appointment with a GP who was very kind and helpful. I also secured a review appointment in 4 weeks' time.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for your feedback! We are pleased the appointment process was smooth and that you received prompt, supportive care. It is good to hear you have got a follow-up scheduled, and we look forward to continuing to support you. Kind Regards, Julie Taylor - Operations Manager
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Review titled Efficient Practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2024
The appointment was within 3 days of booking. The nurse I met was very informative and arranged all future appointments whilst I was with her and they pinged onto my phone. She was very thorough.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for sharing your experience! We are pleased to hear that your appointment was timely and that the nurse provided thorough care while efficiently arranging your future appointments. Patient satisfaction is a priority and we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Lovely nurse
Rated 4 stars out of 5
by Rebecca Collins - Posted on 05 September 2024
The nurse was reassuring, knowledgeable and friendly. I’d recommend her, I normally have many issues trying to get into see a doctor or nurse so avoid going. However she was fantastic
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 09 September 2024
Dear Rebecca, Thank you for your kind review! We are pleased to hear that the nurse provided a reassuring and positive experience. It is good to know she made a difference, and we appreciate your recommendation. Kind Regards, Julie Taylor - Operations Manager