Birchington Medical Centre
Minnis Road, Birchington, Kent, CT7 9HQContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Birchington Medical Centre.
Reviews
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Review titled My experience
Rated 2 stars out of 5
by Robert - Posted on 05 April 2023
I received a timely response and satisfactory consultation with the GP who advised that following the discussion and reading the symptoms I reported that It was necessary for me to have a face to face appointment. He advised that the reception team would call me to advise of the appointment "within the week" and stressed that it was not necessary for me to contact the surgery to arrange the appointment. Had I received the call as promised this would be a 4 or 5 star review. However, 6 working days (8 calendar days) later no call has been received, my symptoms are getting worse and I have no appointment booked. I feel that I have been forgotten and will have to run the 08:30 gauntlet and plead for an appointment which makes me question the value of the service.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 4 stars out of 5
by Anne - Posted on 05 April 2023
The medical centre contacted me with suggested dates for a COVID booster injection. A date was agreed and I am booked in for the booster.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Malcolm - Posted on 05 April 2023
The invitation to have another boster jab wasost welcome. The process was was quick and more importantly very simple.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 4 stars out of 5
by Gary - Posted on 04 April 2023
For a change was on time. the nurse was very helpful with me and sorted out a few problems i had so was happy with my visit
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 4 stars out of 5
by John - Posted on 07 April 2023
Very helpful staff who try to assist and come up with solutions. Only problem is getting an appointment to see a Doctor or nurse practitioner. Advice is ring in morning at 8am but after days of trying i usually give up. Very frustrating.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 05 April 2023
Econsults too slow to be answered , then a 2 week wait for a telephone consultation only for it to be determined a face to face appointment is required, in a further 2 weeks. So from point of contact to seeing a doctor is nearly 5 weeks
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 April 2023
I was called from the long queue as the nurse had noticed me and she was ready. Loved the personal touch and saved me sone time and stopped the nurse running late too.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Maureen - Posted on 05 April 2023
The care whilst diagnosing my problem was speedy, caring and very efficient and culminated in my having a major operation for bowel cancer. On my return from hospital I had several phone calls to make sure I was ok. I must admit rarely go the surgery so was a little apprehensive as I have heard really unpleasant and quite rude stories but I could not fault my treatment from the first phone call. Perhaps a smile and a thank you would work wonders.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Linda - Posted on 05 April 2023
This was the first visit to the Practise for my husband and I to have scheduled vaccinations. We were treated well by the receptionists and also the nurse we saw was very thorough in her explanations and did not rush us. We felt very comfortable and looked after by the experience.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 April 2023
My daughter, who has learning difficulties, has had some health issues. Everyone we have had contact with from receptionist to doctor has been helpful respectful and kind. Issues now resoving.
Visited April 2023
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Birchington Medical Centre has not yet replied.