Bridge Medical Centre
Wassand Close, Three Bridges, Crawley, West Sussex, RH10 1LLContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Bridge Medical Centre.
Reviews
-
Review titled Great Practice
Rated 4 stars out of 5
by Susan Campbell - Posted on 15 March 2024
The nurse was very nice and extremely efficient. I had a thorough annual check up including BP and bloods taken. If you engage with the services offered then you will be seen.
Visited March 2024
Review titled Bridge Medical Centre
Replied on 28 March 2024
Dear Susan Campbell, Thank you for taking the time to leave a review of your recent experience at our practice. I am pleased to hear that you found our nurse to be both nice and extremely efficient during your thorough annual check-up. Your acknowledgment of the effectiveness of engaging with the services we offer is much appreciated. We are dedicated to ensuring that our patients have access to comprehensive healthcare, including appointments for blood pressure checks and blood tests, up to the end of the day. I will ensure that your positive feedback is shared with the nurse and our team. It is always encouraging for us to hear that our efforts in providing quality care are valued by our patients. Kind regards, Dr. Babu Hussain GP Partner, Bridge Medical Centre
-
Review titled Happy to help
Rated 4 stars out of 5
by Gaetana Angela-Maria Singer - Posted on 21 March 2024
Phoned in the afternoon and once I got through to a human I felt she was very helpful and understanding of my issue and rather than send me to a walk in centre and after a further discussion by her with the duty doctor she was able to get me the test I needed more quickly than sitting for hours in a walk in centre to achieve the same thing for which I am grateful for. I wasn’t expecting any GP appointments which there weren’t and I thought if you don’t ask you don’t get and on this occasion I feel it was the right outcome for my problem. Refreshing!
Visited March 2024
Bridge Medical Centre has not yet replied.
-
Review titled Good visit
Rated 3 stars out of 5
by Ian church - Posted on 14 March 2024
The Asthma Nurse was very professional and attentive to my requirements. Surgery was running more or less to time and waiting room was not too crowded.
Visited March 2024
Review titled Bridge Medical Centre
Replied on 28 March 2024
Dear Ian Church, Thank you for your feedback regarding your recent visit to our surgery, particularly with the Asthma Nurse. We are pleased to hear that you found the care provided professional and attentive to your needs. We strive to maintain punctuality in our appointments and are glad that you noted the surgery was running to time and that the waiting room was comfortably accommodating. Your comments are valuable to us, and we shall endeavour to continue providing accessible care to all our patients, including offering appointments up to the end of the day. Your feedback will be passed on to the Asthma Nurse and our team, reinforcing our commitment to patient-centred care. Best regards, Dr. Babu Hussain GP Partner, Bridge Medical Centre
-
Review titled Friendly practice
Rated 4 stars out of 5
by Mei - Posted on 13 March 2024
Very quick to be seen when arrived. Friendly staff. Could wait a long time to be answered with the call but with call back service, not a big issue.
Visited March 2024
Bridge Medical Centre has not yet replied.
-
Review titled Very good practice
Rated 5 stars out of 5
by Adeline Moorey - Posted on 12 March 2024
I was seen this morning by my usual INR Nurse. As per usual she was very professional, kind and sensitive and with an appropriate sense of humour which I personally find very reassuring. When I first met her, quite some time ago, she has always been the same. And above all, has often gone above and beyond, to ensure my health needs are met as quickly and efficiently as possibly, within her remit. An excellent example as to how professionals within the NHS, should interact and respond with individuals they have contact with.
Visited March 2024
Bridge Medical Centre has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Annette Gate - Posted on 08 March 2024
Excellent care as usual and thanks toKaren on reception . Gave super care and attention to supporting me with my query this morning . Love these Bridge ladies. Your doing a grand job. Thank you
Visited March 2024
Review titled Bridge Medical Centre
Replied on 09 March 2024
Dear Annette Gate, Thank you for your gracious feedback and for recognising the exceptional service provided by Karen Barnard-Rance at our reception. Her dedication and compassion towards patients are indeed a great asset to our team at Bridge Medical Centre. Karen, along with our team leader Julie and the entire administrative staff, exemplify the commitment and care we strive for in every patient interaction. It is heartening to hear of your fantastic experience and the superb care and attention you received. Your positive remarks are invaluable and will be shared at our upcoming complaints/compliments meeting, serving as a learning and celebratory point for our team. Kind regards, Dr Babu Hussain, GP Partner, Bridge Medical Centre
-
Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2024
Attended for a Blood Test. Seen promptly on time. Blood taken with a minimum of fuss and next steps explained clearly. Extremely impressed with Nina
Visited March 2024
Bridge Medical Centre has not yet replied.
-
Review titled Asthma reversibility test
Rated 4 stars out of 5
by Anonymous - Posted on 22 March 2024
Overall good experience, clear explanations of the process, test and results. Allowed enough time and answered all questions.
Visited March 2024
Bridge Medical Centre has not yet replied.
-
Review titled Lovely person
Rated 5 stars out of 5
by Eric Fraga - Posted on 14 March 2024
The person giving my shingles vaccine was very pleasant and informative. I was seen quickly, in fact a few minutes ahead of my actual appointment. I love the NHS. PS - in the subsequent questions, one of the questions asked about getting an appointment by telephone. I answered neither satisfied nor dissatisfied because telephones were not involved: I was ask to make an appointment for a vaccination via text and completed the appointment request via the web. The questions should maybe have N/A as a possible answer? Thank you.
Visited March 2024
Review titled Bridge Medical Centre
Replied on 28 March 2024
Dear Eric Fraga, Thank you for your five-star review and for sharing your experience with the shingles vaccine at our practice. It is heartening to hear that the staff member was pleasant and informative, contributing to a positive experience. We are glad that you were seen promptly and even ahead of schedule, as we continually strive for efficiency in our appointment scheduling. Your appreciation of the NHS and our practice is very encouraging. Your kind words will be passed on to the staff member who assisted you, and we thank you for acknowledging their efforts. Best regards, Dr. Babu Hussain GP Partner, Bridge Medical Centre
-
Review titled Understanding practitioner
Rated 4 stars out of 5
by Cheryl jones - Posted on 16 March 2024
The practitioner I saw today not only took his time to help & reassure me but also showed empathy, knowledge & understanding - qualities which I regard as very important
Visited March 2024
Review titled Bridge Medical Centre
Replied on 12 May 2024
Dear Cheryl Jones, Thank you for your kind words. It is heartening to hear that you found our practitioner to be empathetic, knowledgeable, and understanding. These are qualities we value highly at our practice. Your feedback will certainly be passed on to our team. We strive to ensure that all our patients feel supported by our dedicated staff every day until closing. Kind regards, Dr Babu Hussain, GP Partner, Bridge Medical Centre