Burnham Health Centre
Minniecroft Road, Burnham, Slough, Berkshire, SL1 7DEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Bad experience
Rated 1 star out of 5
by Janice Robertson - Posted on 16 October 2023
I waited from 8am until 9.30am for my call to be answered only to be told that no more appointments were available. I was told more appointments would be released at 1pm, so decided to walk to the surgery to book one. Upon arrival I was informed that these slots had to be booked online. I was then told to drive to Wycombe Hospital to be seen, but did not feel well enough. I then spoke with the on site pharmacist who suggested I call NHS 111, which I did. Upon doing so they arranged for an ambulance to come to the surgery and take me to hospital to be seen by a doctor. I have not attended the Burnham Health Centre in many years and cannot believe how bad the patient service has become!
Visited October 2023
Burnham Health Centre has not yet replied.
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Review titled Caring efficient surgery
Rated 5 stars out of 5
by Gary M - Posted on 30 October 2023
I have been with Burnham Health Centre for ages and have always had excellent care. Can not fault the Doctors that I have seen over the years
Visited October 2023
Burnham Health Centre has not yet replied.
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Review titled Good doctors but too many patients
Rated 2 stars out of 5
by Anonymous - Posted on 03 November 2023
Your Review: I've been with the practice for 20 years but in recent times it's become more and more difficult to get an appointment when I need one. Since the practice merged with another I felt there were not enough appointments available and appointments never ran on time. I always had good treatment from the GPs there in person and on the phone and felt they handled the pandemic well. Doctors were great when my partner had depression. The nursing staff were very positive and great, and receptionists try hard to help. I'm sorry to leave but feel I need better accessibility to care as I get older.
Visited October 2023
Burnham Health Centre has not yet replied.
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Review titled Very caring staff
Rated 5 stars out of 5
by Andy wright - Posted on 31 October 2023
The staff are always caring and professional making sure all my concerns are addressed and offer advice for my recovery without any hesitation
Visited October 2023
Burnham Health Centre has not yet replied.
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Review titled Kind and gentle nurses
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2023
I had a blood test and the nurse was very kind when I asked to lay down. It took a couple of goes to get the sample but the staff were very gentle and reassuring.
Visited October 2023
Burnham Health Centre has not yet replied.
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Review titled Very good service.
Rated 5 stars out of 5
by Neil Batting - Posted on 30 October 2023
My appointment was on time and my doctor was very helpful he sorted my problems out and arranged all my medication as well. He is a very good doctor and I am grateful for everything he does for me.
Visited October 2023
Burnham Health Centre has not yet replied.
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Review titled Felt supported
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2023
I am not sure of test results or what they mean Having contact from gp helped support me to feel like they are watching and would help me
Visited October 2023
Burnham Health Centre has not yet replied.
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Review titled A hat-trick of successful results!
Rated 5 stars out of 5
by Alan - Posted on 10 October 2023
Three successes in a row! After getting speedy follow-ups to my previous two contacts (including one while on holiday at the far end of the country), I got a very prompt call back following my use of Ask First. The Doctor and I agreed to change one of my medications (she was quick to check which alternative would be best). All done in just 5 minutes, with no need to drive to the surgery during school rush hour, thus also saving petrol. I know some people may want a face-to-face sometimes, but saving time and petrol (and the planet) can also work very well. We’d all like the NHS to be perfect all the time: my last three uses of the Practice have all been perfect!
Visited October 2023
Burnham Health Centre has not yet replied.
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Review titled Improved confidence in GP practice
Rated 3 stars out of 5
by Anonymous - Posted on 21 September 2023
Recent interactions with doctor and support staff have made me feel more confident in the surgery and more positive when needing to make contact.
Visited September 2023
Burnham Health Centre has not yet replied.
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Review titled Caring and professional doctor
Rated 4 stars out of 5
by Anonymous - Posted on 17 September 2023
I was given an appointment quite quickly . The Doctor took time to listen, asked lots of relevant questions , discussed options for treatment, arranged blood test which was turned around within 24 hrs and then arranged a telephone consultation to discuss results and finalise a treatment plan . Very reassuring and good advice given
Visited September 2023
Burnham Health Centre has not yet replied.