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Calverley Surgery

Calverley Medical Centre, 43 Upper Carr Lane, Calverley, Leeds, West Yorkshire, LS28 5PL

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Calverley Surgery.


Reviews

Displaying 81 to 90 of 122

  1. Review titled Good practice

    Rated 4 stars out of 5

    by Anonymous - Posted on 12 July 2023

    Got an appointment on the day of ringing but had to keep my finger on the redial button . Was an hour late getting into my appointment as there was an emergency, which is ok but it would be a good idea to have a back up plan when this happens as people have to work and if another doctor isn’t available you have no choice but to wait or re book , which again is ok but it means more time away from work and for some people is not an option. When I did see the doctor he was fabulous listened to me asked all sorts of questions and reassured me completely. I would like to add that referring patients to 111 as a solution is not acceptable 111 and the hospitals are over run and have been fantastic over the past few years with covid it is now time for doctors surgeries to come from behind closed doors and man up! Two doctors surgeries last week no patients in the waiting room and receptionist telling patients on the phone that they are full and no appointments are left certainly doesn’t look good when you are sat in the waiting room on your own .Yes doctors have other things to do , not disputing that but come on !!! Also receptionists blaming pharmacies for patents prescriptions not being ready when they haven’t been printed is unbelievable again don’t lie be truthful you will be respected more for being open an honest than blaming someone else.

    Visited April 2023

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 17 July 2023

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  2. Review titled Excellent practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 21 April 2023

    Having visited the surgery today for the first time I was really impressed with all the staff including the receptionist and the practice nurse. I was treated with respect and received excellent care .

    Visited April 2023

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 24 April 2023

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  3. Review titled Thorough & Professional

    Rated 5 stars out of 5

    by Ali Dalton - Posted on 05 April 2023

    I have been with this practice for approx 8 months and cannot fault anything at all. All staff are professional and courteous

    Visited April 2023

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 11 April 2023

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  4. Review titled Great practice

    Rated 5 stars out of 5

    by Brian gray - Posted on 10 March 2023

    Very professional and helpful. Could not fault the nurse on my examination and lots of helpful tips regarding my health

    Visited March 2023

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 15 March 2023

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  5. Review titled Lovely staff

    Rated 5 stars out of 5

    by Laura Wilson-Green - Posted on 01 March 2023

    I went for my first smear test today and I was very nervous not knowing what to expect. The nurse who did my test was absolutely lovely and really put me at ease. She made the experience stress free and as comfortable as possible. I really appreciated that she took the time to talk me through everything and answer any silly questions I had.

    Visited March 2023

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 02 March 2023

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence. We are glad that you had a positive experience and for sharing this on our review page. Our Nurses, will conduct cervical screening procedures and make sure the experience is as positive as possible. The UK NHS Cervical Screening Programme has made a significant impact on cervical cancer mortality since it was established in 1988 and we encourage all patients who are due a Smear Test to book and appointment. Thank you once again Laura!

    Report as unsuitable


  6. Review titled Lovely practice.

    Rated 5 stars out of 5

    by Angela Anderson - Posted on 20 March 2023

    I had bloods taken but had another problem that the nurse looked at even though it wasn't her field of expertise. She advised me to get an appointment straightaway which I did and was thankful for her advice.

    Visited March 2023

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 29 March 2023

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  7. Review titled Excellent practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 14 March 2023

    Very professional, kind and caring. Gave me lots of reassurances and explained everything in simple but precise language.

    Visited March 2023

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 15 March 2023

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  8. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 27 March 2023

    Made to feel welcome by all members of staff which put me at ease! Thank you. I felt comfortable that I was being given the best care.

    Visited March 2023

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 29 March 2023

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  9. Review titled Great staff

    Rated 5 stars out of 5

    by Julia Park - Posted on 17 March 2023

    I urgently needed help and the member of staff, unfortunately i didnt get her name, went above and beyond to help me out. Thank you very much.

    Visited March 2023

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 21 March 2023

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  10. Review titled Friendly and helpful staff

    Rated 5 stars out of 5

    by Sarah Holland - Posted on 16 March 2023

    Great doctor, I felt heard, which was good as I was very apprehensive about going to the surgury. I thought I would be dismissed, this wasn't my experience. The nurses today where great, calming, caring and considerate.

    Visited March 2023

    Report as unsuitable

    Review titled Calverley Surgery

    Replied on 17 March 2023

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable