Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Understanding and helpful practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2024
I have been seen this last week following a leg injury. The gentle care, understanding and kindness shown to me has been fantastic. The wound is now healing with thanks to the nurse who treated me.
Visited April 2024
Review titled Chatfield Health Care
Replied on 26 April 2024
Dear Patient thank you for your comments. We value feedback from our patients as we use them to help improve patient care and services. I will share your comments with the nursing team. Renata Johnstone Practice Manager.
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Review titled Call was on time
Rated 4 stars out of 5
by Anonymous - Posted on 14 April 2024
The call from Dr was at the promised time. Clear and concise, easy to understand. He was able to answer some follow up questions I had.
Visited April 2024
Review titled Chatfield Health Care
Replied on 18 April 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Friendly practice
Rated 5 stars out of 5
by Dawn - Posted on 09 April 2024
I had a phone call appt and again like before always in time that I’m given , doctor helpful and gave lots of advice
Visited April 2024
Review titled Chatfield Health Care
Replied on 11 April 2024
Dear Dawn thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Anouchka Longden - Posted on 20 April 2024
Everyone in my family have had nothing but great experiences when using Chatfield as our NHS doctor’s surgery! Excellent and efficient medical advice and help , with kind and knowledgeable doctors and nurses and staff at the front desk of reception and on the phone! Would strongly recommends anyone in the area to use Chatfield
Visited April 2024
Review titled Chatfield Health Care
Replied on 26 April 2024
Dear Anouchka thank you for your comments. We value feedback from our patients as we use them to help improve patient care and services. I will share your comments with the whole team. Renata Johnstone Practice Manager.
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Review titled Friendly staff and good advice
Rated 4 stars out of 5
by Magdalene - Posted on 05 April 2024
The practice nurse provided my child and I with great advice. We covered various topics though the appointment was booked to enquire about MMR. The practice nurse is knowledgeable in all areas.
Visited April 2024
Review titled Chatfield Health Care
Replied on 05 April 2024
Dear Magdalene thank you for your comments. We value feedback from patients as this helps us improve patient care and services. I will share your comments with the nursing team. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Great Practice
Rated 5 stars out of 5
by David John Allison - Posted on 30 April 2024
I was seen before my appointment time and the whole experience of having a blood test was fine. The Nurse had no difficulty in finding a vein and the needle pain was relatively insignificant
Visited April 2024
Review titled Chatfield Health Care
Replied on 02 May 2024
Dear David thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the nursing team. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 April 2024
As always perfect- lovely GP who gave me a follow up appointment no problem. There was a problem with size of implant needed and pharmacy could not provide one til next day. Next appointment Friday
Visited April 2024
Review titled Chatfield Health Care
Replied on 26 April 2024
Dear Patient thank you for your comments. We value feedback from our patients as we use them to help improve patient care and services. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Continuing concern
Rated 2 stars out of 5
by Geoff Lewtas - Posted on 08 March 2024
On reflection following my appointment on 6 March I am disappointed and worried that the new mole I discovered is not being referred for hospital consulting. I have had 4 excision in recent years, one of which was a melanoma. Waiting four weeks for a separate GP appointment leaves me in danger. I am not happy. I need either an emergency appointment in week commencing 11 March or urgent referral to Chelsea and Westminster Hospital which dealt with my recent excision about 3 years ago. Geoff Lewtas 8 March
Visited March 2024
Review titled Chatfield Health Care
Replied on 10 March 2024
Dear Geoff thank you for your comments, we value feedback from patients as this helps us improve patient care and services. Patient Care is very important to all of us who work at the practice. I asked my colleague to call you and book you an appointment for Monday which I understand has been done. I will discuss the issues you raised with the patients services team tomorrow. I hope you are happy with the appointment that you have been given. Renata Johnstone Practice Manager.
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Review titled Excellent practice
Rated 5 stars out of 5
by Selma Aydogdu - Posted on 19 April 2024
I have a constantly neck pain my doctor paid attention on my condition it’s so helpful l am on medication and seeing physiotherapist and osteopath my treatment still continues l am so satisfied by GP staffs and my doctors thank you for helping me
Visited March 2024
Review titled Chatfield Health Care
Replied on 26 April 2024
Dear Selma thank you for your comments. We value feedback from our patients as we use them to help improve patient care and services. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Prompt Service
Rated 4 stars out of 5
by Denise Holder - Posted on 14 March 2024
I called up for a consolation and was give a time on the day. The doctor called me back at the arranged time.
Visited March 2024
Review titled Chatfield Health Care
Replied on 15 March 2024
Dear Denise thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will feedback your comments to the team. Renata Johnstone Practice Manager.