Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely Nurse
Rated 5 stars out of 5
by Lorraine - Posted on 16 March 2024
Had blood taken and once again the staff member was polite and did her job extremely well. I was in and out of the consultation in no time
Visited March 2024
Review titled Chatfield Health Care
Replied on 23 March 2024
Dear Lorraine thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to us. I will share your comments with the Nursing team. Renata Johnstone Practice Manager.
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Review titled Great service, friendly staff
Rated 5 stars out of 5
by Anonymous - Posted on 02 March 2024
I attended the surgery for a blood test, both the reception staff and the nurse were very friendly and helpful and put me at ease. No waiting time, I was seen at the scheduled time. Very happy, definitely recommend.
Visited March 2024
Review titled Chatfield Health Care
Replied on 10 March 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 14 March 2024
I had a very nice experience. The receptionists are very welcoming and the service is great. I was examined on time and I've never had issues with long waiting times. My English isn't quite perfect and my physician was very patient with me and made me feel comfortable and understood. I felt as though I could get my concerns and questions across.
Visited March 2024
Review titled Chatfield Health Care
Replied on 15 March 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Best practice treatment
Rated 5 stars out of 5
by Anonymous - Posted on 18 March 2024
I saw rosemary today who immediately put me at ease for my procedure. She understood how I felt and immediately put me forward for other tests she felt I needed even making the appointments for me. I felt listened to and very much cared for. A truly wonderful person to have in the NHS highly rated
Visited March 2024
Review titled Chatfield Health Care
Replied on 23 March 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care and listening to patients is very important to us. I will share your comments with the Rosemary. Renata Johnstone Practice Manager.
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Review titled Attentive Doctor team
Rated 4 stars out of 5
by David Peter Byrd - Posted on 13 March 2024
I was able to cover a number of issues with him in one appointment, quickly. efficiently and with good organisation for next steps.
Visited March 2024
Review titled Chatfield Health Care
Replied on 15 March 2024
Dear Peter thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 March 2024
I have been at Chatfield a little too often for my liking but the service has been good from everyone, particular mention of Drs and reception- kind and professional. This is about my visit on Friday 22nd March. Week before that I had a telephone appt and was promised an urgent referral to ENT ,I should have had my ENT referral sooner, it is now in place. I have tried to send appraisals before but found site difficult . I had an appointment 5th March- perfect service and outcome
Visited March 2024
Review titled Chatfield Health Care
Replied on 04 April 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Excellent service.
Rated 5 stars out of 5
by Anonymous - Posted on 26 March 2024
Got a telephone appointment on the same day. The clinician who phoned me was excellent. Kind, understanding and very proactive.
Visited March 2024
Review titled Chatfield Health Care
Replied on 26 March 2024
Dear Patient Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to us. I will share your review with the team. Renata Johnstone Practice Manager.
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Review titled good GP
Rated 4 stars out of 5
by Alden So - Posted on 29 March 2024
GP was really good and professional, referred me urgently to the hospital with good explaination, also told me what would happen.
Visited March 2024
Review titled Chatfield Health Care
Replied on 04 April 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Not terrible
Rated 3 stars out of 5
by Jade - Posted on 07 March 2024
Not very happy that I was on the phone for exactly 1 hour and 33 minutes before it got answered to then be answered by someone miserable ... I should be the miserable one waiting that long . However I did appreciate the help I received from the pa - Lydia
Visited March 2024
Review titled Chatfield Health Care
Replied on 10 March 2024
Dear Jade Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. We are having a new telephone system installed in the next few week which we hope will help to address the issues you have raised. I have also in the mean time discussed the issues you have raised with the patients services reminding them of the importance of answering the phones as well as applying the customer services training they have recently undertaken. Renata Johnstone Practice Manager.
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Review titled Physio nurse
Rated 5 stars out of 5
by Lynette cox - Posted on 19 March 2024
She was very attentive and knew what she was talking about. I will take her physio advise anytime. Very friendly. (Best physio advise I got for a very long time.) Can't wait to hear my results.). Good or bad.
Visited March 2024
Review titled Chatfield Health Care
Replied on 23 March 2024
Dear Lynette thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to us. I will share your comments with the Physiotherapist.. Renata Johnstone Practice Manager.