Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Chatfield Health Care.
Reviews
-
Review titled Good practice
Rated 3 stars out of 5
by Anonymous - Posted on 04 July 2023
After waiting about 20 minutes I got through to appointments at 8.30 and was given an appointment for 10am due to the nature of my condition.
Visited July 2023
Review titled Chatfield Health Care
Replied on 06 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us look at ways of improving our patient care and services. The practice is a member of the Wandsworth Primary Care Network and we are looking a developing services for our local population. Renata Johnstone Practice Manager
-
Review titled Empathetic and thorough
Rated 5 stars out of 5
by Anonymous - Posted on 20 July 2023
Although at the time I could not cope with staying as I was so distressed and depressed the doctor came after and phoned me later showing he cared and just that helped. Also the practice manager met with me recently re some concerns I had from the past and took time to listen and apologized and was going to address them. She was lovely. Recently I also had thorough physical check up.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments . We value feedback from our patients as this helps us look at ways of improving patient care and services. We appreciate that things do not always go as we would have liked. We look at the issues that have been raised and look at ways of improving so these situations do not happen again. Patient care is very important to us. Renata Johnstone Practice Manager
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2023
Prompt, polite, professional. In short an excellent practice. Highly recommend and may it long continue. Sincerely..
Visited July 2023
Review titled Chatfield Health Care
Replied on 25 July 2023
Dear Patient thank you for comments. We valued feedback from our patients as this helps us with improving patient care and services. Patient care is very important to all of us that work at the practice. Renata Johnstone Practice Manager
-
Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 07 July 2023
Very annoying to wait on the phone for even an hours, to comunicación, by the time it’s eventually “answered “, the communication just cut-off After that odisea - if you lucky to talk to a human, there it’s not appointments available.., frustrating…! !
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient Thank you for your comments. We always value feedback from our patients as we use them to help improve patient care and services. I am sorry to hear about your recent experience with our telephone system. Please do contact me if you wish to discuss this further so I can investigate what happened on the day you called. Renata Johnstone Practice Manager
-
Review titled Very profesional & respectful.
Rated 5 stars out of 5
by Anonymous - Posted on 26 July 2023
I’m happy to be part of the Clinic, for many years.!! The service I’d received it’s been according to my needs…, even when it’s not urgent.!! Staff profesional and caring.!!
Visited July 2023
Review titled Chatfield Health Care
Replied on 28 July 2023
Dear Patient Thank you for your review. We value feedback from our patients as this helps us look at ways of improving patient care (which is very important to all of us who work ate the practice) as well as improving the services we offer. Renata Johnstone Practice Manager.
-
Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 July 2023
We had a great experience with this Chatfield practice from 2006. Excellent customer service and all doctors treated us with respect and compassion.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care, staff training and services for our our local population. Renata Johnstone Practice Manager.
-
Review titled Good communication
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2023
Notified of diabetics review . Carried out on time and efficiently . Awaiting feedback and new appointment booked in .
Visited July 2023
Review titled Chatfield Health Care
Replied on 06 July 2023
Dear Patient Thank you for your feedback. We value feedback as we use this to help improve patient care and services. As part of Wandsworth primary care network we are also looking at ways of improving and developing servicers for our local population. Renata Johnstone Practice Manager
-
Review titled Kind practice.
Rated 5 stars out of 5
by Anonymous - Posted on 24 July 2023
Appointment delayed by 15 minutes but, informative and kind service from practice professional. Thank you
Visited July 2023
Review titled Chatfield Health Care
Replied on 24 July 2023
Dear Patient thank you for your comments. We value feed back from our patients as we use this to help improve patient care and services. Patient care is very important to us. Renata Johnstone Practice Manager
-
Review titled Lovely Practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 July 2023
Really excellent practice. Everyone is very friendly and helpful and the care is patient focused, detailed, and thoughtful. I always feel valued and heard and well looked after.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient Thank you for your comments. We value feedback from all patients as this helps us improve our patient care and services. Patient care is very important to each member of the team working at the practice. Renata Johnstone Practice Manager.
-
Review titled Great telephone consultation
Rated 5 stars out of 5
by CIFR - Posted on 09 July 2023
Got a phone consultation one day after I rang for an appointment. The GP had already reviewed photos of my rash before ringing me, listened to my worries, explained what they thought the problem was, the investigations needed and referred me to a specialist. They were thorough, kind and reassuring
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients and this helps us with improving patient care and services. For all members of the practice patient care is very important. Renata Johnstone Practice Manager