Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Chartfield Medical Centre Battersea
Rated 5 stars out of 5
by Anonymous - Posted on 04 January 2024
I was very pleased with the care attention I on a recent visit to Chartfield Surgery in December 2023. On reporting my symptoms, I was placed under further medical examinations which I’m still going through. This demonstrated the level of professionalism of the Doctors at the Surgery, which has increased my confidence in the medical system.
Visited December 2023
Review titled Chatfield Health Care
Replied on 11 January 2024
Dear Patient thank you for your comments. We appreciate feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Good service
Rated 5 stars out of 5
by Liz C - Posted on 08 December 2023
Saw the GP on Tuesday 5 December- really friendly, detailed & informative consultation. As my BP was high I was booked in for a 24 hour monitor the next day. The nurse practitioner was great - gave clear instructions & reassurance. The following day the monitor was removed,, I was told all readings were there & the nurse said she’d remind the doctor to call me back with the results. Thank you
Visited December 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear Liz thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Excellent standards of practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2023
I was impressed by the excellent response to my phone contact. The receptionist was informed and efficient. The phone was answered quickly.I was told that a Dr would call me back which he did within 10 minutes. I was given an appointment for a blood test 3 days later and was seen on time by a skilled nurse who took my blood painlessly.
Visited December 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team at our next practice meeting. Renata Johnstone Practice Manager
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Review titled Outstanding practice
Rated 5 stars out of 5
by William Bloom - Posted on 20 December 2023
The staff at this practice, from the receptionists, nurses and doctors are outstanding and are all a credit to their profession and the NHS.
Visited December 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear William thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is important to all of us who work in the practice. I will be sharing your comments with the team at our next practice meeting. Renata Johnstone Practice Manager
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Review titled Always forgetting my prescription
Rated 1 star out of 5
by Anonymous - Posted on 29 November 2023
This has happened so many times where they forget to issue my prescription and I am constantly running out. I have now been without my ADHD medication for a week and yet they still haven't issued my prescription. Each time they do this I have to call the practice and get the on call doctor to issues the prescription. I then get told off telling me they can't keep issuing the medication on a regular emergency basis. They wouldn't have to if they didn't forget to issue the prescription. Yet I am getting told off for their incompetence. And also trying to make an appointment is almost impossible. You can almost never get an appointment less than. Month in advance. And often is the case the doctors don't know anything about you.
Visited November 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps to improve patient care and services. As you are aware I have responded to your comments on google and the matter is being looked into. Renata Johnstone Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2023
Realy helpfull and understanding the paitions. All the time care and support in dificulty moments. Quick respond and work hard to get appoitments soon as.
Visited November 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear patient thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is important to all of us who work in the practice. I will share your comments with the team. Renata Johnstone Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Margaret - Posted on 10 November 2023
Greatly improved service over the past few years with good continuing care. Also reduced waiting time when trying to speak to a receptionist/book an appointment
Visited November 2023
Review titled Chatfield Health Care
Replied on 14 November 2023
Dear Margaret thank you for your comments which I will share with the team. We value feedback from our patients as this helps to improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2023
The receptionist and clinician were very good. They understood and checked the consultants request to pass on new prescription
Visited November 2023
Review titled Chatfield Health Care
Replied on 07 November 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us to improve patient care and services. Patient care is very important to all of us who work in the practice. Renata Johnstone Practice Manager.
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Review titled Friendly practice
Rated 4 stars out of 5
by Anonymous - Posted on 08 December 2023
Reception staff are helpful and friendly. Disappointed with information from doctor and still have medical issues with my feet.
Visited November 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is important to all of us who work in the practice. Renata Johnstone Practice Manager
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Review titled Efficient practice
Rated 5 stars out of 5
by NICHOLAS LOWE - Posted on 23 November 2023
Good receptionists who understand the systems, the care and health issues and the patients. Committed and caring General Practitioners who want to make a difference. Helpful, willing and courteous staff and other practitioners.
Visited November 2023
Review titled Chatfield Health Care
Replied on 22 December 2023
Dear Nicholas thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is important to all of us who work in the practice. I will share your lovely comments with the team. Renata Johnstone Practice Manager