Cheadle Medical Practice
1-5 Ashfield Crescent, Cheadle, Cheshire, SK8 1BHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 12 October 2023
Arrived early & got called in early for appointment. Friendly & courteous greeting followed by detailed questions about home monitoring readings and general health & well being. Need for additional medication carefully explained with opportunity given to ask questions. Advice given on possible side effects. Further questioning & testing led to my referral to Referral Assessment Service which was acknowledged same day. I felt well listened to & not rushed, with arrangements made for follow up.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 13 October 2023
Thank you for taking the time to provide detailed feedback following your appointment with us. We are delighted you found our team to be friendly and courteous and that you were afforded ample time to discuss your needs. Its good to hear you felt listened to and that the appropriate follow up plans were made on your behalf.
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Review titled Receptionists
Rated 4 stars out of 5
by John Robinson - Posted on 21 October 2023
I attended the Gatley Medical Practice today for a full blood count as requested on 23 August by one of the GPs at Cheadle, to be done in October. I had made this appointment in person on 16 October at the Cheadle practice at around 1030. The receptionist, at first could not find the initial request and did not believe that I had been asked to make such an appointment until I showed her the appropriate text on my phone. She eventually assured me that she had booked me in for the blood test at 1400 on 21 October at the Gatley practice. Upon arrival at Gatley, the receptionist could find no mention of this booked appointment, but fortunately the kind nurse there agreed to perform the full blood test, which I explained had been requested by the doctor at Cheadle. I should mention that on most occasions at Cheadle, the receptionists have been very polite and efficient. This time, however, I feel that the lady involved was less than helpful and had failed to process the appointment as promised.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 23 October 2023
Dear John, thank you for taking time to provide us with feedback. We would like to apologise for the fact that there was no appointment made for you at Gatley. This was an error made on our part and we appreciate you informing us. We value our patient’s feedback as we can learn and improve from our mistakes. We are glad that you were still seen, and you underwent the tests needed. We appreciate your kind comments about your previous interactions with our reception team being polite and efficient. We can only apologise this is not what you experienced on this occasion. Thank you again.
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Review titled Flu and Covid vacc
Rated 5 stars out of 5
by Theresa Williams - Posted on 19 October 2023
After being invited to make an appointment the system was easy to use. I had a query as I was due to have surgery and I received an answer within 2 hours. Appointment made. Seen on time. No queuing out the door as in years gone by. Very pleasant experience all round. Thank you
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 23 October 2023
Dear Theresa, thank you for taking the time to leave us a review. We are delighted you found our system easy to use and that you got the help you needed in a timely manner. Its great to hear about how pleasant your experience was!
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Review titled Covid and Flu Jab
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2023
It was a very good experience, the practitioner put me at ease and was very pleasant, it was painless and I was dealt with very quickly.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 13 October 2023
Thank you for your 5-star review. Its nice to hear you felt at ease during your appointment, we are glad that the whole process was pleasant, pain free and good overall.
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Review titled Poor service
Rated 2 stars out of 5
by Ray Barber - Posted on 13 October 2023
Attended for an appointment but was told that I didn't have an appointment. Half an hour later I got a message saying 'sorry that you didn't attend your appointment in future will you please let us know that you will not be attending and the appointment can be given to someone else'.
Visited October 2023
Review titled Cheadle Medical Practice
Replied on 23 October 2023
Dear Ray, we would like to apologise for any miscommunications which may have occurred when you attended the practice. We would be happy to investigate this further if you wished to contact us directly.
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Review titled Recommend This Practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 September 2023
Very efficient and friendly staff. Make your experience relaxing at a time when you would normally feel nervous and apprehensive…
Visited September 2023
Review titled Cheadle Medical Practice
Replied on 11 September 2023
Thank you for leaving us a 5-star review! We are delighted that you found our team to be efficient and friendly and that we were able to help you feel relaxed during your recent visit.
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Review titled Prompt response by the receptionist
Rated 5 stars out of 5
by Florence Cole - Posted on 08 September 2023
I arrived the surgery exhausted and collapsing after a 3 mins walk from car park. The receptionist immediately picked up that something was not right and asked me to take a seat. She came out of her cubicle and walked me to sitting area! She got me a glass of cold water . Then took my details and asked if I have appointment? I told her I have a scan appointment but was exhausted after about 3-5 mins walk! I told her that this has been the case in the last couple of months . The receptionist then confirmed my scan and arranged for a doctor to see me within 20mins and she kept an eye on me all through until I saw the doctor. * The doctor who attended to me was excellent too! The doctor asked about my symptoms and I explained to her. She explained so much about what she things might be going on in my system . She said she will ask for full blood check.She then referred me for an urgent blood check! She told me that all blood check will be done to try and find out what is causing the tiredness and pains . Blood now booked for Saturday the 9th sept 2023 .
Visited September 2023
Review titled Cheadle Medical Practice
Replied on 11 September 2023
Dear Florence, thank you for taking the time to leave us such a thorough review. We are delighted our team were able to support you whilst you were feeling unwell when visiting the practice. We are glad we got you seen in a prompt manner and booked in for the required tests to investigate your concerns. We are pleased you found our receptionist and GP to be excellent whilst attending to you and we do hope you are feeling better. I will make sure your comments are shared with our team.
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Review titled Vaccinations
Rated 4 stars out of 5
by Anonymous - Posted on 27 September 2023
Today my husband and I received our vaccinations, the sister was very pleasant and very helpful, we were impressed with the system used
Visited September 2023
Review titled Cheadle Medical Practice
Replied on 29 September 2023
Thank you for taking the time you leave us a review following your vaccination appointment. We are pleased you found our vaccine system to be impressive and that our team were pleasant and helpful!
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 18 September 2023
Visit to review blood pressure readings & health, following bad reactions to recently introduced additional bp medication. Clinician's attitude was apologetic, sympathetic & caring. I felt I was well listened to & thoroughly questioned & examined. I was given advice on how to treat lingering reactions & given follow-up appointment.
Visited September 2023
Review titled Cheadle Medical Practice
Replied on 21 September 2023
Thank you for taking the time to leave us feedback following your recent appointment at the practice. We are glad our Clinician afforded you comprehensive care by listening, questioning, and examining you thoroughly. We are pleased you got the advice you needed and that follow up care has been put in place to support you. Thanks again!
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Review titled A Listening Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 11 August 2023
I was worried and the doctor took time to reassure me and didn’t treat me as if I was time wasting. A report about a scan that I’d had was fully explained to me.
Visited August 2023
Review titled Cheadle Medical Practice
Replied on 16 August 2023
Thank you for taking the time to provide positive feedback following your recent appointment, we really appreciate you doing this. We are delighted that you left the practice feeling reassured and listened to.