College Green Medical Practice
Health & Wellbeing Centre, 1 Bristol Road South, Birmingham, West Midlands, B31 2GHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice, rude nurse
Rated 2 stars out of 5
by Anonymous - Posted on 07 July 2023
The nurse made me feel stupid and like an idiot. Not polite and didn't listen. I asked several questions that she didn't answer or changed the subject. I felt her to be quite aggressive in her manner. I am a helth care person and would not treat my patients like that, bad day or not
Visited July 2023
Review titled College Green Medical Practice
Replied on 10 July 2023
Dear patient Thank you for your feedback. I am very sorry to read of your experience at CG, this is most unusual. Unfortunately, I am unable to investigate this any further as I do not have your details. You are more than welcome to contact the surgery and leave a message for me and I will return your call. Kind regards Joan Beddows
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Review titled Efficient & friendly practice
Rated 5 stars out of 5
by Valerie Squires - Posted on 13 July 2023
I attended for my annual review. Checked in & was directed to waiting area by cheerful receptionist. Called in on time by a nurse who instantly put me at my ease. Procedures conducted efficiently but with no sense of rush. The atmosphere at the surgery was relaxed, friendly & efficient. Well done!
Visited July 2023
Review titled College Green Medical Practice
Replied on 22 July 2023
Hi Valerie Thank you so much for taking the time to leave us your feedback and rating us with 5 stars⭐ It’s great to hear your appointment with our Nurse was so positive, I will ensure the Nurse and the whole team are made aware of your kind feedback. Kind regards Joan Beddows
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Review titled Fantastic appointment
Rated 5 stars out of 5
by Anonymous - Posted on 14 July 2023
The doctor that I seen for my diabetic review could not have been more helpful the bruising from my blood test was none existent the advice that she gave was informative and extremely helpful, she was good at her job, I wish her well in her chosen career
Visited July 2023
Review titled College Green Medical Practice
Replied on 22 July 2023
Dear patient What lovely feedback! Thank you so much :)) All feedback gets shared to staff and I know your kind words will be very appreciated. Kind regards Joan Beddows
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Review titled Friendly and confident
Rated 5 stars out of 5
by Mike McDermott - Posted on 21 July 2023
Medicine review with one of the nurses. Excellent at locating vein for blood samples leaving no trace. Showed concern for my well being following recent prostate surgery due to cancer diagnosis. Offered appropriate advice to aid recovery from surgery. Arranged a follow up appointment with GP for the following week.
Visited July 2023
Review titled College Green Medical Practice
Replied on 23 July 2023
Hi Mike Thank you for taking the time to share your feedback and rating us with 5 stars. I will share your feedback with the Nursing Team and I know they’ll be delighted with your kind comments. Kind regards Joan Beddows
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Review titled Excellent Practive
Rated 5 stars out of 5
by June Hanbury - Posted on 12 July 2023
All reception staff very pleasant and efficient. The nurse I saw for my yearly check up was very pleasant and explained everything to me and answered all my questions. I feel that this practice makes me feel as if they care about me. So pleased I am with practice now. Thank you
Visited July 2023
Review titled College Green Medical Practice
Replied on 22 July 2023
Hi June Thank you for your feedback and 5 star rating, we really appreciate it. It’s really good to read that you had such a positive experience on your yearly check up with the nurse and you’re so pleased to be with us. I want to thank you for also recognising how pleasant and efficient CG reception team are, I will ensure the reception team, Nursing team and management are aware of your feedback. Kind regards Joan Beddows
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Review titled B12 visit
Rated 4 stars out of 5
by Anonymous - Posted on 15 July 2023
It was easy to book the appointment - which I did in person. My visit was quick, all the staff were pleasant and helpful.
Visited July 2023
Review titled College Green Medical Practice
Replied on 22 July 2023
Dear patient Thank you for taking the time to give us your positive feedback and a 4 star rating, we really appreciate it. If you feel there’s anything we could be doing better to gain that extra star, please let us know, we take all feedback on board and we really do listen. Kind regards Joan Beddows
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Review titled Good service
Rated 5 stars out of 5
by Paul Dixon - Posted on 02 August 2023
All the staff are very helpful and pleasant. And they are are very thorough. And it is not to difficult to get an appointment
Visited July 2023
Review titled College Green Medical Practice
Replied on 06 August 2023
Dear patient Thank you so much for your positive feedback and for rating us with 5 stars.⭐ I will share your comments with the CG team, who will be delighted to read that your comments.😊 Kind regards Joan Beddows
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Review titled V consult phone appointment
Rated 5 stars out of 5
by Anonymous - Posted on 02 August 2023
Very good advice from the Dr and the time frame 08.30 to 1pm was met. Had discussion on moving forward and action for me to take and then update surgery for notes on my record for future appointments if required.
Visited July 2023
Review titled College Green Medical Practice
Replied on 06 August 2023
Dear patient Thank you for feedback and 5 stars, much appreciated. It’s great to know that you received good advice and it was within the agreed time.👍 I will share your positive comments with the team at CG. Thanks again Kind regards Joan Beddows
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Review titled Lovely doctor
Rated 5 stars out of 5
by Alejandro Barrios - Posted on 03 August 2023
My doctor was adorable. She was patient with me, allowed me to express myself and explain my condition fully. She understood my concerns and acted accordingly.
Visited July 2023
Review titled College Green Medical Practice
Replied on 03 August 2023
Hi Alejandro What lovely feedback to leave! Thank you so much 😊 I will ensure your comments are shared with the partners and CG and the rest of the team, thank you again. Kind regards Joan Beddows
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Review titled Excellent practice
Rated 5 stars out of 5
by Cyril Bezant - Posted on 07 July 2023
I am very lucky to have this practice. The amalgamation of the three previous practices in a new "state of art" building is working well. So far I have been able to see a doctor without any problems.
Visited July 2023
Review titled College Green Medical Practice
Replied on 10 July 2023
Hi Cryril Thank you so much for your positive feedback and 5 stars!⭐ We really appreciate it. It’s so pleasing to read how happy you are with CG and the new building. There were a few teething problems to start with but we soon ironed them out and we’re very proud of what we have achieved here so far. Kind regards Joan Beddows