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Colne Road Surgery

34-36 Colne Road, Burnley, Lancashire, BB10 1LS

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Colne Road Surgery.


Reviews

Displaying 21 to 30 of 128

  1. Review titled Good GP Practice

    Rated 5 stars out of 5

    by Gillian Howard - Posted on 21 November 2024

    My phone call to the Drs this morning was dealt with extremely well, very professional and polite, what he didn't know he went and asked and came back to me with the answers.

    Visited November 2024

    Report as unsuitable

    Review titled Colne Road Surgery

    Replied on 21 November 2024

    Hi Gillian, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Helen Slater Practice Manager

    Report as unsuitable


  2. Review titled Good reception service

    Rated 4 stars out of 5

    by Martin Naylor - Posted on 22 November 2024

    Booking a blood test by phone I was dealt with promptly, politely and the young man had a pleasant way about him.

    Visited November 2024

    Report as unsuitable

    Review titled Colne Road Surgery

    Replied on 24 November 2024

    Hi Martin, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Helen Slater Practice Manager

    Report as unsuitable


  3. Review titled Helpful staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 05 November 2024

    Very friendly staff had an issue and the receptionist helped me out sorting it quickly and had a Kind and friendly manner lovely staff

    Visited November 2024

    Report as unsuitable

    Review titled Colne Road Surgery

    Replied on 05 November 2024

    Hi, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager

    Report as unsuitable


  4. Review titled Friendly Practice

    Rated 4 stars out of 5

    by Anonymous - Posted on 29 November 2024

    I was dealt with during an appointment I had at the surgery this morning. The manner of the receptionist was extremely professional and friendly. My query was dealt with very fast and efficiently. Excellent work.

    Visited November 2024

    Report as unsuitable

    Review titled Colne Road Surgery

    Replied on 29 November 2024

    Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff!

    Report as unsuitable


  5. Review titled Great practice and lovely support

    Rated 5 stars out of 5

    by Janet Larkin - Posted on 26 November 2024

    Always a helpful service with lovely support. Today spoke to a lovely lady on reception first name began with an F (just wanted to note this as unable to use her name )she was very helpful and kind. She also wished me well with all my treatment which was really thoughtful.

    Visited November 2024

    Report as unsuitable

    Review titled Colne Road Surgery

    Replied on 27 November 2024

    Hi Janet, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager

    Report as unsuitable


  6. Review titled Great customer service

    Rated 5 stars out of 5

    by Anonymous - Posted on 28 November 2024

    great customer service from the receptionist that I spoke to today. Very professional and friendly.

    Visited November 2024

    Report as unsuitable

    Review titled Colne Road Surgery

    Replied on 29 November 2024

    Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff!

    Report as unsuitable


  7. Review titled Great Service

    Rated 4 stars out of 5

    by IHSAN UL HAQ - Posted on 06 November 2024

    I recently visited Colne Road Surgery in Burnley and was thoroughly impressed with the level of care and professionalism. The staff was friendly and efficient, making the registration process smooth and hassle-free. The doctors were attentive, taking the time to understand my concerns and providing clear, thorough explanations about my treatment options. The practice felt clean and well-organized, with a comfortable waiting area and minimal waiting time. I appreciated how easy it was to book an appointment, and I felt genuinely cared for throughout my visit. Colne Road Surgery is a great choice for anyone looking for dedicated healthcare professionals in Burnley. Highly recommend for quality, compassionate care.

    Visited November 2024

    Report as unsuitable

    Review titled Colne Road Surgery

    Replied on 06 November 2024

    Hi Ihsan, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Helen Slater Practice Manager

    Report as unsuitable


  8. Review titled Great receptionist

    Rated 5 stars out of 5

    by Anonymous - Posted on 23 November 2024

    On Friday afternoon I came to the reception greeted by a lovely young lady who helped solved my issue I explained the situation where the other staff that I saw in the morning was rude and promised she would solve my issue but didn’t. Receptionist fa her smile was beautiful she turned my experience into a positive one. The surgery are very lucky to have a receptionist like her

    Visited November 2024

    Report as unsuitable

    Review titled Colne Road Surgery

    Replied on 24 November 2024

    Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Helen Slater Practice Manager

    Report as unsuitable


  9. Review titled Fast service

    Rated 5 stars out of 5

    by Jack Pickering - Posted on 06 November 2024

    Helped me out to get an appointment in a few weeks and helped out with a referral to a local chemist

    Visited November 2024

    Report as unsuitable

    Review titled Colne Road Surgery

    Replied on 06 November 2024

    Hi Jack, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager

    Report as unsuitable


  10. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 November 2024

    Very caring, compassionate doctor who was sympathetic and reassuring. My experience was excellent and nothing could have been done better

    Visited November 2024

    Report as unsuitable

    Review titled Colne Road Surgery

    Replied on 12 November 2024

    Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager

    Report as unsuitable