DENMARK ROAD SURGERY
Woodside Health Centre, 3 Enmore Road, South Norwood, London, Greater London, SE25 5NTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A great, generally responsive and efficient practice with
Rated 4 stars out of 5
by Naomi Blackwell - Posted on 21 May 2024
I must say that I have rarely needed to wait too long for an appointment. The triage system seems to proritise needs well, in my experience, and the GPs/nurses I have seen have been wonderful human beings who actually listen and refer where necessary, without delay.
Visited May 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Naomi Blackwell - Many thanks for taking time to share your feedback with us. This has been shared with the team. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Good doctor.
Rated 5 stars out of 5
by Ismet Gopaul - Posted on 03 May 2024
Doctors are polite and caring. The doctor took his time to examine me, discuss what action to take and prescribe the right medication for me.
Visited May 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Ismet Gopaul - Many thanks for your feedback. This has been shared with the team. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled It's a good practice
Rated 4 stars out of 5
by Malcolm - Posted on 22 May 2024
Well I needed to see the doctor at short notice and they we're able to accommodate me to which I am very grateful
Visited May 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Malcolm - Many thanks for your feedback. This has been shared with the team. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 11 April 2024
With recent changes to the appointment booking system the experience is much smoother and no longer frustrating. The triaging approach is much fairer. My experience of the appointment with the doctor was very positive. My issue was investigated thoroughly and I wasn't made to feel under a time limit. Thank you!
Visited April 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Patient - Many thanks for your feedback. We are happy to hear about your experience with the booking system. Your feedback has been shared with the team. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Very great practice
Rated 5 stars out of 5
by Althea - Posted on 09 September 2024
My experience was really good my nurse was very gentle she spent the time to explain to me about my health she ie a star
Visited April 2024
Review titled DENMARK ROAD SURGERY
Replied on 13 September 2024
Dear Althea - Many thanks for your taking time to provide feedback about your encounter with the practice nurse. We have shared your feedback with the team. The Nurse is glad you found her approach to be gentle and explanatory during her consultation with you. Every member of our staff always aspire to ensure patients are always treated with respect and dignity. Thank you
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Review titled Diabetes Appointment
Rated 5 stars out of 5
by Anonymous - Posted on 18 April 2024
Had an appointment with the diabetic nurse. I was seen promptly and treated politely. Xxxxxxxxxxxx
Visited April 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Patient - Many thanks for your feedback. This has been shared with the team. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Fantastic physiotherapist
Rated 5 stars out of 5
by Monia James - Posted on 09 April 2024
Attended an appointment with a physiotherapist today. Was our first time meeting. Ektoras explained everything in detail in a way I could understand. He has a great manner and very kind. I left feeling very positive. Thank you Ektoras.
Visited April 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Monica James - Dear Patient - Many thanks for your feedback. This has been shared with the Physio team. Ektoras has also expressed his gratitude for taking time to share your feedback. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Very good practice in my opinion
Rated 5 stars out of 5
by Tina - Posted on 19 April 2024
With the New system they have in place.Sending text to the surgery it’s been very good for me for advice and sorting out my medical problems.
Visited April 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Tina - Many thanks for your feedback. This has been shared with the team. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Excellent experience with receptionist
Rated 4 stars out of 5
by Debbie - Posted on 24 March 2024
K went above and beyond to help me get urgent medication to my mum, delivering it herself on her way home from work as the chemist could not deliver immediately. Thank you so much K for being so kind and helpful, i appreciated it so much. Sorry could not use your full name!
Visited March 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Debbie - Many thanks for your feedback. This has been shared with the team. K has also been informed of your feedback and appreciates you for taking time to express your gratitude. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Wonderful professionals
Rated 5 stars out of 5
by John - Posted on 05 March 2024
The receptionist went out of her way to help. And the doctor dealt with my problem with professionalism and kindness.
Visited March 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear John - Many thanks for your feedback. This has been shared with the team. We hope you continue to receive satisfactory service whenever you visit us for your care.