E12 Health
30 Church Road, Manor Park, London, Greater London, E12 6AQContact details and opening times
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Reviews
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Review titled Pleasant and Efficient
Rated 5 stars out of 5
by Alexander George Edward Bird - Posted on 04 October 2024
The process (shingles vaccination) was fully explained and conducted in an efficient and friendly manner.
Visited October 2024
Review titled E12 Health
Replied on 23 October 2024
Dear Alexander, Thank you for your feedback. We’re thrilled to hear that the shingles vaccination process was thoroughly explained to you and carried out efficiently and in a friendly manner. Our team strives to provide clear information and a welcoming environment, and it’s great to know we met your expectations. If you have any further questions or need assistance, please don’t hesitate to reach out. Church Road Health
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2025
Staff are always very helpful and friendly. One day I was very upset I told them I needed to talk to someone, straight away they made a appointment for me to see a mentor, then she provided me with all information need to help myself and help me through my difficult situation Doctors, nurses, mentor's and life coach they are always very nice.
Visited October 2024
Review titled E12 Health
Replied on 15 January 2025
Dear Patient, Thank you so much for your kind and heartfelt feedback. We are delighted to hear that you’ve had such positive experiences with our staff, including our doctors, nurses, and life coaches. It’s wonderful to know that when you needed support, we were able to respond promptly and connect you with the right resources to help you through your difficult situation. Your appreciation means a great deal to us, and we will be sure to share your kind words with the team. We are committed to providing compassionate care, and it’s uplifting to know that we were able to assist you in a meaningful way. If there’s anything more we can do to support you in the future, please do not hesitate to reach out. Church Road Health
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Review titled Not sure
Rated 3 stars out of 5
by Anonymous - Posted on 20 October 2024
I came for a health check and doc sent me for a blood test and I went to give them blood test and they said I need to book appointment. Firstly we take time off work to see the doc then another to book appointment. Very inconvenient. When doc sends someone downstairs fo get bloods is should not require an appointment
Visited October 2024
Review titled E12 Health
Replied on 23 October 2024
Dear Patient, Thank you for sharing your experience with us. We sincerely apologise for the inconvenience you faced while trying to complete your blood test after your health check. We understand that taking time off work can be challenging, and it’s understandably frustrating to require an additional appointment. Please note that the phlebotomy system operates separately from our services, and an appointment is necessary for a blood test. Your feedback is greatly appreciated. If you have any further questions or need assistance, please feel free to reach out Church Road Health
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Review titled Smear test - awful experience.
Rated 1 star out of 5
by Anonymous - Posted on 31 October 2024
On arrival I was told the nurse was running late, when i said I could not wait as I had another hospital visit the same morning I was send to see the nurse immediately. The nurse seemed annoyed with me from the very first moment, she was rude and made me feel uncomfortable . Facilities were awful, not even a proper gyno bed instead a bench where she made me stay in an uncomfortable position then she kept blaming me for nit being able to carry out the smear test. She seemed annoyed when i asked info on results.
Visited October 2024
Review titled E12 Health
Replied on 19 November 2024
Dear Patient, Thank you for sharing your experience with us. We’re very sorry to hear that you were left feeling this way, and we truly want to understand what happened. The practice would like to look into this matter promptly, so we kindly invite you to contact us at 020 3325 9888. A member of our Management Team will be available to speak with you, gather more details, and work with you to address your concerns, ensuring that future appointments meet your expectations. Thank you once again for bringing this to our attention, we look forward to hearing from you in order to resolve the concerns you raised. Church Road Health
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Review titled Excellent practice
Rated 5 stars out of 5
by Nermin Velagic - Posted on 03 October 2024
The nurses and doctors were polite friendly and helpful they asked me how I was feeling they took my blood pressure they took my weight and asked me for a blood test ask me device smoke I said yes five to seven cigarettes switching to Vaping or e-cigarettes.
Visited October 2024
Review titled E12 Health
Replied on 23 October 2024
Dear Nermin, Thank you for sharing your experience. We’re glad to hear that the Nurses and Doctors were polite, friendly, and helpful during your visit. It’s great that they took the time to check on your well-being, take your vitals, and ask important questions regarding your health habits. Your openness about smoking and transitioning to vaping or e-cigarettes is valuable information for your care, and we’re here to support you in any way we can. Please don’t hesitate to reach out if you need further assistance. Church Road Health
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Review titled Reception is unbelievable not in a good way
Rated 1 star out of 5
by Anonymous - Posted on 04 October 2024
Despite two phone calls over a five-day period regarding my medication, I have not heard back. Really poor performance
Visited October 2024
Review titled E12 Health
Replied on 23 October 2024
Dear Patient, Thank you for bringing this to our attention. We’re very sorry to hear about your experience and the lack of response regarding your medication inquiries. We understand how important timely communication is, and we strive to provide our patients with the support they need. Your feedback is important to us. To help us investigate this issue, please contact the practice and ask to speak with one of our Managers. We are committed to looking into this matter to prevent it from happening in the future. If you need further assistance, don’t hesitate to reach out directly, and we will do our best to address your concerns as quickly as possible. Church Road Health
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Review titled Ever great practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2024
The nurse was very helpful and took time to listen to me. As I asked questions my concerns. She was very good as she answered to me. I felt so comfortable too
Visited October 2024
Review titled E12 Health
Replied on 31 October 2024
Dear Patient, Thank you so much for your kind words. We’re thrilled to hear that our Nurse provided you with the care and attention you needed. Your comfort and peace of mind are our top priorities, and we're glad we could be there for you. If you ever need further assistance, please don’t hesitate to reach out. Church Road Health
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Review titled Great Gp surgery
Rated 5 stars out of 5
by Rizvana - Posted on 16 October 2024
Visited yesterday for my little one and new Lady dr was there she was so kind and helpful she listened him care fully what he was saying and going through it and gave me a medicine as well as suggestions.
Visited October 2024
Review titled E12 Health
Replied on 23 October 2024
Dear Rizvana, Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that your visit was a positive one for you and your little one. It’s great to know that our Doctor was kind and attentive, taking the time to listen carefully to your child's concerns and needs. Providing thoughtful care and support is our priority, and we're glad she was able to offer both medication and helpful suggestions. Your feedback means a lot to us, and we’re committed to ensuring that every visit is as supportive and caring as yours. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here for you and your family. Church Road Health
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Review titled Friendly and very helpful staff
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2024
I took my dad for a diabetic review and blood test, very helpful, very welcoming and accommodating. Will answer any questions you may have and there is no attitude or sign that they have an issue answering your concerns, we have as a family used this practice for many years at different locations and have always been happy with the service provided.
Visited October 2024
Review titled E12 Health
Replied on 23 October 2024
Dear Patient, Thank you so much for your kind words and continued trust in our practice. We’re delighted to hear that your Dad’s diabetic review and blood test went smoothly, and that you found the team helpful, welcoming, and accommodating. It's wonderful to know that we were able to answer all your questions without any hesitation. Your family’s long-standing support means a lot to us, and we’re committed to continuing to provide the high-quality care you’ve come to expect from us over the years. If you ever have any further concerns or need assistance, we’re always here to help. Church Road Health
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Review titled Great practice
Rated 5 stars out of 5
by Luiza - Posted on 16 October 2024
I was very pleased to speak to this Doctor and she recommended the medication I needed . Very pleased
Visited October 2024
Review titled E12 Health
Replied on 23 October 2024
Dear Luiza, Thank you for your positive feedback. We’re delighted to hear that you had a great experience with our Doctor and that she was able to recommend the medication you needed. Your satisfaction is important to us, and we’re here to support you in any way we can. If you have any further questions or need assistance, feel free to reach out. Church Road Health