Fordingbridge Surgery
Bartons Road, Fordingbridge, Hampshire, SP6 1RSContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Fordingbridge Surgery.
Reviews
-
Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2024
Seen by a very professional and empathetic Doctor . Felt reassured after a thorough discussion on my situation since the surgery had not yet heard from Salisbury District Hospital. Thoroughly satisfied with service, at short notice, and with the outcome
Visited September 2024
Review titled Fordingbridge Surgery
Replied on 07 November 2024
Dear Patient, Thank you for your positive feedback regarding the surgery. We have shared your comments with the wider surgery team. Kind regards Management Team, Fordingbridge Surgery
-
Review titled Helpful
Rated 4 stars out of 5
by Anonymous - Posted on 27 August 2024
Received almost instant reply from doctor in response to my phone call and was seen very quickly. Various tests carried out very efficiently.
Visited August 2024
Review titled Fordingbridge Surgery
Replied on 07 November 2024
Dear Patient, Thank you for your positive feedback regarding the surgery. We aim to offer the most appropriate and timely appointment possible for every patient by triaging appointment requests to make the best use of the services provided with the resources we have available to us, and we are pleased that we were able to see you in a timely manner. We have shared your comments with the wider surgery team. Kind regards Management Team, Fordingbridge Surgery
-
Review titled Great practice, great service. Thankyou
Rated 5 stars out of 5
by Leonie - Posted on 27 August 2024
I’m extremely grateful to have this great practice near me. I rang in the morning, and was seen in the same day, a very reassuring experience. Thankyou
Visited August 2024
Review titled Fordingbridge Surgery
Replied on 07 November 2024
Dear Leonie, Thank you for your positive feedback regarding the surgery. We aim to offer the most appropriate and timely appointment possible for every patient by triaging appointment requests to make the best use of the services provided with the resources we have available to us, and we are pleased that we were able to see you in a timely manner. We have shared your comments with the wider surgery team. Kind regards Management Team, Fordingbridge Surgery
-
Review titled Great practice and great staff
Rated 5 stars out of 5
by Vicki Aldridge - Posted on 27 August 2024
My daughter has been struggling with an ongoing issue. The receptionists were really helpful, were quick to deal with what I need and were kind and understanding. The practice was amazing, getting a quick appointment and I've not had to wait ages in the waiting room for appointments, which is important with 2 children under 4! Thank you!!
Visited August 2024
Review titled Fordingbridge Surgery
Replied on 07 November 2024
Dear Vicki, Thank you for taking the time to review our service. We are really pleased to read your positive feedback regarding the surgery, and we will share your comments with the wider surgery team, Kind regards Management Team, Fordingbridge Surgery
-
Review titled Excellent treatment
Rated 5 stars out of 5
by Carol Syratt - Posted on 08 August 2024
The doctor was very attentive and willing to listen. I had a follow up instigated by her following a phone call to check on progress and she was concerned I was not getting any better.
Visited August 2024
Review titled Fordingbridge Surgery
Replied on 07 November 2024
Dear Carol, Thank you for taking the time to review our service. We are really pleased to read your positive feedback regarding the surgery, and we will share your comments with the wider surgery team, Kind regards Management Team, Fordingbridge Surgery
-
Review titled A Good Experience
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2024
Having completed the Anima proforma at about 7am I was contacted by the surgery at 11 am. An appointment was arranged for 2:20 pm. Very pleased with the prompt service.
Visited August 2024
Review titled Fordingbridge Surgery
Replied on 07 November 2024
Dear Patient, Thank you for your positive feedback regarding the surgery. We aim to offer the most appropriate and timely appointment possible for every patient by triaging appointment requests to make the best use of the services provided with the resources we have available to us, and we are pleased that we were able to see you in a timely manner. We have shared your comments with the wider surgery team. Kind regards Management Team, Fordingbridge Surgery
-
Review titled Quick Response
Rated 5 stars out of 5
by Chris Patching - Posted on 29 August 2024
What a very quick response to my e mail via Anima, I was called by a lovely nurse practitioner who was understanding and caring to my problem.
Visited August 2024
Review titled Fordingbridge Surgery
Replied on 07 November 2024
Dear Chris, Thank you for your positive feedback regarding your experience of using our online consultation service 'Anima'. We have shared your comments with the wider surgery team. Kind regards Management Team, Fordingbridge Surgery
-
Review titled Seen the same day
Rated 5 stars out of 5
by Louise - Posted on 13 August 2024
I have been unwell and had been seen promptly and put on Antibiotics. On the final day of the treatment i called the surgery to say i was no better. I had a phone call back within the hour and was again seen immediately. Great service and care.
Visited August 2024
Review titled Fordingbridge Surgery
Replied on 07 November 2024
Dear Louise, Thank you for your positive feedback regarding the surgery. We aim to offer the most appropriate and timely appointment possible for every patient by triaging appointment requests to make the best use of the services provided with the resources we have available to us, and we are pleased that we were able to see you in a timely manner. We have shared your comments with the wider surgery team. Kind regards Management Team, Fordingbridge Surgery
-
Review titled Good service from Nurse Practitioner
Rated 4 stars out of 5
by Deborah Lynch - Posted on 15 August 2024
I contacted the surgery with an ear infection and was offered an appointment with a nurse practitioner the next morning. Prescribed antibiotics - great quick service
Visited August 2024
Review titled Fordingbridge Surgery
Replied on 07 November 2024
Dear Deborah, Thank you for your positive feedback regarding your visit to the surgery. We have shared your comments with the wider surgery team. Kind regards Management Team, Fordingbridge Surgery
-
Review titled Bad experience over two weeks
Rated 1 star out of 5
by Damian Gowor - Posted on 05 July 2024
The story goes like this. Tried to reach over phone. After long wait reception sent me to their online services which first didn’t work. After a while of answering questions the online service sent me to 111. I called 111 and they said it is not urgent and sent me to pharmacist who said he can’t do anything. One week later I had worse symptoms. I reach private online GP. She said I have to be seen in person and the protocol is I have to go to my GP in person. The same story - call, online, 111. Finally my records were send to my surgery from 111 and from online private GP. I reached the reception who fortunately got one of those two letters. She said she will contact „urgent team”. I got a call from lady, so impatient, she could not stop interrupting me over the phone with attitude „what do you want”? However, I got finally to see the GP in person at Fordingbridge Surgery and got antibiotics. Two weeks and five hours on the phone. Ten times telling the same story. Inefficient place with mostly tired people.
Visited July 2024
Fordingbridge Surgery has not yet replied.