Fordingbridge Surgery
Bartons Road, Fordingbridge, Hampshire, SP6 1RSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Inadequate emotional support
Rated 3 stars out of 5
by Anonymous - Posted on 08 September 2023
Tried to make an appointment to see dr who sent text saying happy to discuss concerns about medication plus dealing with a life changing diagnosis a telephone call isn’t enough a better system for patients dealing with life changing diagnosis with no cure of treatment and no ideal of anything
Visited September 2023
Review titled Fordingbridge Surgery
Replied on 03 November 2023
Dear Patient, Thank you for taking the time to review our service. We are sorry you have not been satisfied with your experience. Our surgery endeavours to offers a variety of appointments in a timely manner and we would like the opportunity to directly address your concerns. We invite you to email the practice at fordingbridgesurgery@nhs.net Kind regards, Management Team
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Review titled Extremely good service
Rated 5 stars out of 5
by Jennifer - Posted on 21 August 2023
I contact the surgery around 9am asking to speak to a doctor. A doctor called me around 9.15, I was then given a 10am appointment. I saw a doctor in training who gave me a thorough examination with the GP popping in to see how things were going. After a short communication my GP contacted Salisbury hospital and I was admitted to the Acute Medical Ward at 12 noon. A GP who listened, a trainee doctor who did a thorough investigation and initially a receptionist who realised there was a problem. Without all of these components fitting together I’m not sure what the outcome for me would have been for me. I am very grateful for the quick action of the surgery, it wasn’t what I wanted to happen, ending up in hospital but delaying could have been serious. This episodes was an exact repeat of November 2022 with just as quick a response time.
Visited August 2023
Review titled Fordingbridge Surgery
Replied on 03 November 2023
Dear Jennifer, Thank you for taking the time to review our service. We are really pleased to read your positive feedback regarding the surgery, and that our triage system worked well for you. We will share your comments with the wider surgery team, and hope you have now fully recovered. Kind regards Management Team, Fordingbridge Surgery
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Review titled Extraordinary care & standards
Rated 5 stars out of 5
by Anonymous - Posted on 04 August 2023
I have had lots of contact , treatment & procedures over the past weeks. All staff are caring, flexible, calm under pressure and vigilant . I had the misfortune to be attended to at an outpatient private clinic for similar procedures and it was a shocking how the private practice has diluted their quality standards whilst a surgery like Fordingbridge has kept the highest of standards under more pressure . The equipment, cleanliness and it systems are better the responses are as good as they can be and the friendliness of the doctors is off the chart. This is a reflection of the team there as a business unit managing difficult economics and not at all a feather in the cap of the policy makers in our current government who do nothing but fail these tremendous fordingbridge people.
Visited August 2023
Review titled Fordingbridge Surgery
Replied on 14 August 2023
Dear Patient, Thank you for your positive feedback regarding the surgery. We are especially pleased at how we compare with other providers; we continually strive to improve the service we provide with the resources we have available to us. We have shared your comments with the wider surgery team. Kind regards,Management Team
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Review titled Unexpectedly pleased
Rated 5 stars out of 5
by Anonymous - Posted on 31 July 2023
Knowing how resources are stretched I did not expect to get such a rapid appointment. I understand that I may have been lucky with the circumstances but was delighted to be seen at short notice. The consultation was thorough and unrushed. It is nice to report such a positive response to help with this specific problem.
Visited July 2023
Review titled Fordingbridge Surgery
Replied on 14 August 2023
Dear Patient, Thank you for your positive feedback regarding the surgery. We are especially pleased at how we compare with other providers; we continually strive to improve the service we provide with the resources we have available to us. We have shared your comments with the wider surgery team. Kind regards, Management Team
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Review titled A great service to the Fordingbridge community
Rated 5 stars out of 5
by Tim Rowe - Posted on 05 August 2023
I've seen three different doctors other than my registered GP since February 2023 and they have all given me a high level of professional expertise and I was seen very quickly. In the 32 years I have been with this practice the staff and GPs have always shown me dignity and respect.
Visited July 2023
Review titled Fordingbridge Surgery
Replied on 14 August 2023
Dear Mr Rowe, Thank you for your positive feedback regarding your recent contacts with the surgery. We have shared your comments with the wider surgery team. Kind regards, Management Team
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Review titled Dealt with me with great care
Rated 5 stars out of 5
by Jamie Moir - Posted on 28 July 2023
I had two issues in two weeks and both were dealt with effectively with care, speed and compassion. Thank you very much.
Visited July 2023
Review titled Fordingbridge Surgery
Replied on 14 August 2023
Dear Jamie Moir, Thank you for your positive feedback regarding the surgery. We have shared your comments with the wider surgery team. Kind regards, Management Team
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Review titled Good practice,
Rated 4 stars out of 5
by Anonymous - Posted on 16 June 2023
Huge pressure on our NHS, large town and growing without growth of infrastructure matching the homes. However every experience with this surgery has been friendly and helpful and reasonably prompt.
Visited June 2023
Review titled Fordingbridge Surgery
Replied on 19 June 2023
Thank you for your positive feedback regarding the surgery. We have shared your comments with the wider surgery team.
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Review titled Very helpful and informative staff
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2023
I can always get appointments when needed and find the staff to be very polite, friendly and very helpful,
Visited April 2023
Review titled Fordingbridge Surgery
Replied on 13 April 2023
Thank you for your positive feedback regarding the surgery. We have shared your comments with the wider surgery team. Kind regards, Management Team
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Review titled Very helpful and informative staff
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2023
I can always get appointments when needed and find the staff to be very polite, friendly and very helpful,
Visited April 2023
Review titled Fordingbridge Surgery
Replied on 13 April 2023
Thank you for your positive feedback regarding the surgery. We have shared your comments with the wider surgery team. Kind regards, Management Team
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 15 March 2023
Easily completed anima, which was reviewed with a phone call that afternoon, I was asked to attend the surgery within half an hour of the phone call, saw a wonderful GP who diagnosed and prescribed what I needed, excellent friendly staff and professional service.
Visited March 2023
Review titled Fordingbridge Surgery
Replied on 04 April 2023
Thank you for your positive feedback regarding your recent experience of using our new online consultation service 'Anima'. We have shared your comments with the wider surgery team.