Hampton Hill Medical Centre
94-102 High Street, Hampton Hill, Hampton, Middlesex, TW12 1NYContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Hampton Hill Medical Centre.
Reviews
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Review titled TIA
Rated 5 stars out of 5
by John Holliday - Posted on 04 April 2023
Excellent review of my symptoms leading to followup next day at Kingston Hospital where diagnosis of TIA confirmed.
Visited March 2023
Review titled Hampton Hill Medical Centre
Replied on 31 May 2023
Hi John, Thank you for leaving us this great review, it is really appreciated. Kind Regards, Hampton Hill Medical Centre
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Review titled Great Service
Rated 5 stars out of 5
by Carl - Posted on 04 April 2023
Attended with concerning symptoms and received further advice and procedures within timescale given. I felt like they cared and have great confidence from the prompt and efficient service.
Visited March 2023
Review titled Hampton Hill Medical Centre
Replied on 31 May 2023
Hi Carl, Thank you for leaving us this great review, it is much appreciated! We are really pleased to hear you are happy with the service we provide. Kind Regards, Hampton Hill Medical Centre
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Review titled Great doctors
Rated 4 stars out of 5
by Anonymous - Posted on 04 April 2023
The staff at the practice doctors nurses receptionists are all really helpful and lovely But trying to get an appointment is really difficult. I waited 5 weeks to get an appointment with the GP who knows me. I then have to wait another 5 weeks to have blood tests done. I will then have to try and get another appointment for the results which potentially will be at least another month. I don’t think this is really acceptable.
Visited March 2023
Review titled Hampton Hill Medical Centre
Replied on 31 May 2023
Dear Patient, Thank you for your feedback, we're really pleased to hear you find the staff helpful and friendly. We're sorry to hear you find it difficult to book an appointment in a timely manner. We are currently releasing GP Appointments every 2-3 weeks, which we have found has helped tremendously with waiting-times so far. We review the waiting-time for all of our appointments on a weekly-basis at our Business Meetings, and review/action accordingly. We are aware however, there has been a national shortage of phlebotomy equipment, resulting in a backlog of blood tests required. We have opened up extra Nursing Appointments within our schedule to help tackle this backlog. Please don't hesitate to get in touch with Management at the Practice, should you wish to discuss this further. Kind Regards, Hampton Hill Medical Centre
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Review titled Very thorough Clinical Examination
Rated 5 stars out of 5
by David Bowyer Wile - Posted on 05 April 2023
I was seen on time and the examination of the cardiovascular system was most thorough, including assesment of the jvp a lying and standing blood pressure and an ecg Very pleased about that
Visited March 2023
Review titled Hampton Hill Medical Centre
Replied on 31 May 2023
Hi David, Thanks for leaving us this fantastic review - it is much appreciated. Kind Regards, Hampton Hill Medical Centre
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Review titled GPs are really good
Rated 4 stars out of 5
by Ronald Davies - Posted on 04 April 2023
Gp took on board seriousness of my problems and acted accordingly. Everything discussed has been followed up by the practice
Visited March 2023
Review titled Hampton Hill Medical Centre
Replied on 31 May 2023
Hi Ronald, Thank you for the great feedback - we're glad to hear you've been satisfied with the treatment and service provided at the Practice. Kind Regards, Hampton Hill Medical Centre
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Review titled Great care
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2023
I visited the practice today and I was given the greatest care and reassurance from the Doctor. I couldn't have asked for more in terms of professionality and kindness. Thank you
Visited March 2023
Review titled Hampton Hill Medical Centre
Replied on 04 April 2023
Dear Patient, Thanks so much for leaving us this lovely review, we're pleased to hear you received the care and reassurance you needed from our Staff. Kind Regards, Hampton Hill Medical Centre
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Review titled Very caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2023
My appointment was with a nurse. Very professional approach by the nurse to the issue in question. very happy overall with her conduct.
Visited March 2023
Review titled Hampton Hill Medical Centre
Replied on 04 April 2023
Dear Patient, Thanks for leaving us this great feedback - we're pleased to hear you had a positive experience with our staff and service! Kind Regards, Hampton Hill Medical Centre
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2023
Very good, attentive consultation with the doctor. Felt very thorough and supportive. Appointment only 5 minutes late Shame that when booking online I could only access an appointment after 3 weeks from booking
Visited March 2023
Review titled Hampton Hill Medical Centre
Replied on 04 April 2023
Dear Patient, Thanks for leaving us this great feedback, it is much appreciated! Kind Regards, Hampton Hill Medical Centre
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Review titled Brilliant doctors
Rated 5 stars out of 5
by Leanne Boss - Posted on 25 February 2023
The doctors at this practice are brilliant. They have supported me through babies, anxiety, depression, and much more. Thank you very much.
Visited February 2023
Review titled Hampton Hill Medical Centre
Replied on 04 April 2023
Hi Leanne, Thanks so much for leaving us this wonderful feedback, we're so pleased to hear you have felt supported as a patient at our Surgery. Kind Regards, Hampton Hill Medical Centre
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Review titled Triage doesn’t work
Rated 1 star out of 5
by Claire - Posted on 13 February 2023
Used the online triage form to get an appointment for my 18 month old who presented with a rash and high temperature. Was given an appointment at 7.45pm which is completely inappropriate for someone of that age and with his symptoms
Visited February 2023
Review titled Hampton Hill Medical Centre
Replied on 14 February 2023
Hi Claire, Please could you write into the Practice directly with your full details, addressed to Management, so we can investigate this further. Kind Regards, Hampton Hill Medical Centre