Harambee Surgery
27 Skipton Road, Trawden, Colne, Lancashire, BB8 8QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2024
Yearly diabetic check up. Friendly,professional. They Make me feel confident,that I would be listened to even though speech is quite difficult for me.
Visited February 2024
Review titled Harambee Surgery
Replied on 29 February 2024
Dear Anonymous Please may I first of all thank you for your time in seeding in your feedback. May I say that you wonderful comments will be passed on to our admin staff and our nursing team. May again thank you for your feedback. May I also say if you need anything at all please call the surgery, we are always here to help. Many thanks Paul Slater Practice Manager
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Review titled Caring and professional
Rated 5 stars out of 5
by Louise Dyson - Posted on 16 February 2024
As usual, all the staff made me feel welcome and comfortable. The Doctor listened to me and offered advice and care. The reception staff helpful around my review appointment. As usual top notch care.
Visited February 2024
Review titled Harambee Surgery
Replied on 04 March 2024
Dear Louise Thank you for your recent positive and five star review of Harambee Surgery. I am so pleased you were made to feel welcome and comfortable here at Harambee . This means so much to our Gps and admin team. I will kindly pass on your positive feedback to our team, im sure they will be delighted Kind Regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2024
All good. Easy to make appointment. Short waiting time. Helpful receptionists and dispensary staff
Visited February 2024
Review titled Harambee Surgery
Replied on 04 March 2024
Dear Patient Thank you for your feedback, we are so pleased we can offer you a 5* Health Service here at Harambee. I would also like to thank you for your comments on our reception team and dispensary, i will feedback to our team, on your behalf. Kind Regards Michelle Lomax
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Review titled Thorough appointment
Rated 5 stars out of 5
by Eileen Edmondson - Posted on 01 February 2024
My appointment was dealt witb quicky and was verh efficient. A very thorough examination and appropriate referrals.
Visited January 2024
Review titled Harambee Surgery
Replied on 07 February 2024
Dear Ms Edmondson Thank you so much for taking the time to write your review. I will ensure I feed this back to the team. Thank you Paul Slater Practice Manager
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Review titled Brilliant and friendly service
Rated 5 stars out of 5
by Christina Hadfield - Posted on 05 January 2024
I telephoned in the morning and saw my GP the same day who was brilliant I can not fault the practice or the Doctor
Visited January 2024
Review titled Harambee Surgery
Replied on 18 January 2024
Dear Mr Hadfield Thank you so much for taking the time to write your review. I will ensure I feed this back to the team. Thank you Paul Slater Practice Manager
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Review titled Things are slacking
Rated 4 stars out of 5
by Maxine Bancroft - Posted on 25 January 2024
Took urine sample in on Monday lunch time and it’s now Thursday and only just got some tablets, had to speak to a few different people before i actually got a prescription which after taking it to 6 chemist none in stock. Meanwhile I haven’t been very comfortable with my symptoms.
Visited January 2024
Review titled Harambee Surgery
Replied on 26 January 2024
Dear Maxine Thank you for taking the time to write a review. I'm so sorry to learn that you have felt that our service hasn't been up to our usual standard. The waiting times for urine test results within the NHS can vary depending on the type of test you’ve undergone and the workload of the laboratory. The laboratory might also have performed further tests and any susceptibility to antibiotics. This additional testing can extend the wait time for up to a week or even more. I'm sorry to hear that you had a problem obtaining the medication from a few different pharmacies, some medication does run into shortages in the UK that are out of our control, due to supply and demand. We would be more than happy to let the GP know and to find a suitable alternative if you are still struggling. If you wish to discuss any of this further when convenient to you, my email address is harambee.surgery@nhs.net or you can ring the surgery 01282 868482 and ask to speak to the Practice Manager. Thank you Mr Paul Slater Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2024
I saw a nurse practitioner who was very thorough. I’ve been sent for blood tests and feel confident that I will get a resolution to my problem.
Visited January 2024
Review titled Harambee Surgery
Replied on 18 January 2024
Dear Patient Thank you so much for taking the time to write your review. I will ensure I feed this back to the team. Thank you Paul Slater Practice Manager
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Review titled Mixed views
Rated 3 stars out of 5
by Anonymous - Posted on 04 January 2024
My contact with the surgery has been mainly with the nurse for blood checks, pressure, cholesterol etc. Always really pleasant and welcoming. However my partners recent experience seeing the doctors hasn't been a good one. He very rarelt visits the doctors but he recently needed their support after visiting a&e with a foot infection. I won't go into detsils here but after two visits, we ended up going to a&e again. Not a good use of a&e time but what else can you do when you need medical attention and you are getting it from your GP.
Visited January 2024
Review titled Harambee Surgery
Replied on 22 January 2024
Dear Patient I'm so sorry to learn that our service wasn't up to our usual standard. If possible I would really like to discuss this further. Please could you ring 01282868482 and ask to speak to Michelle, Reception Supervisor or email harambee.surgery@nhs.net. Thank you Mr Paul Slater Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 January 2024
Friendly and helpful practice Appointment on time and good advice from 2 doctors . Pharmacy great and on the ball with medication Many thanks to you all
Visited January 2024
Review titled Harambee Surgery
Replied on 22 January 2024
Dear Patient Thank you so much for taking the time to write your review. It is very much appreciated. It is fantastic to hear that your happy with the efficient service provided by our practice. I will ensure your comments are passed onto the clinical team. Thank you Mr Paul Slater Practice Manager
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Review titled Recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2024
Excellent doctor who was very thorough and professional , felt reassured that everything would be done to sort my ailment out.
Visited January 2024
Review titled Harambee Surgery
Replied on 07 February 2024
Dear Patient Thank you so much for taking the time to write your review. I will ensure I feed this back to the team. Mr Paul Slater Practice Manager