Harambee Surgery
27 Skipton Road, Trawden, Colne, Lancashire, BB8 8QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appointments
Rated 4 stars out of 5
by Anonymous - Posted on 15 December 2023
Appointment seen on time. Had a phone follow up which was ok but I would have face to face appt. Next time
Visited December 2023
Review titled Harambee Surgery
Replied on 18 December 2023
Dear Patient Thank you so much for taking the time to write your review. It's very much appreciated. The practice offers face to face, telephone and video consultations, we understand that patients have a preferred preference when booking their appointment with a clinician and we are always happy to accommodate this. Thank you Mr Paul Slater Practice Manager
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 December 2023
I’m really happy with my doctors practice. The staff here are really good and very helpful. I feel very well looked after and confident in this surgery.
Visited December 2023
Review titled Harambee Surgery
Replied on 28 December 2023
Dear Patient Thank you so much for taking the time to write a review, it really is appreciated. It is fantastic to hear that you feel very well looked after by all teams within the practice. I will ensure I pass your comments on to the whole team. Thank you once again. Mr Paul Slater Practice Manager
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Review titled Happy
Rated 4 stars out of 5
by Anonymous - Posted on 15 December 2023
From personal experience I can say I have been looked after by both Doctor & nurses at the surgery. The office staff have always been polite & taken care of my appointments .
Visited December 2023
Review titled Harambee Surgery
Replied on 18 December 2023
Dear Patient Thank you so much for taking the time to write your review. Its very much appreciated. Its fantastic to hear that your happy with the services provided by our practice. I will ensure your comments are passed onto the whole team. Thank you Mr Paul Slater Practice Manager
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Review titled Bit dreary but great service
Rated 4 stars out of 5
by Anonymous - Posted on 23 December 2023
My new doctor is very pleasant and appointments were on time. The waiting room is very soul-less and often empty? Staff are friendly and there’s always parking
Visited December 2023
Review titled Harambee Surgery
Replied on 28 December 2023
Dear Patient Thank you so much for taking the time to write your review. Its very much appreciated. I will ensure your comments are passed onto the whole team. The practice is always looking for new members to join it's patient participation group to help form idea's together for the better of the practice. If you are interested please contact the surgery 01282 868482 or email harambee.surgery@nhs.net. Thank you Mr Paul Slater Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 November 2023
Always friendly,helpful and approachable. They always provide a very good service and have never struggled to get an appointment to speak to or see a nurse or a doctor
Visited November 2023
Review titled Harambee Surgery
Replied on 04 December 2023
Dear Patient Thank you for your feedback, your appreciation of the service we provided here at Harambee is greatly received and will be passed on to the admin team and clinical team. We at the surgery are always here to help in anyway we can. Many Thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Excellent practice
Rated 5 stars out of 5
by Jonathan Sturgess - Posted on 15 December 2023
Easy to get through to on the phone. Friendly and helpful staff. Clean and bright surgery. Don't have to wait too long to get an appointment. My blood test results came back very quickly.
Visited November 2023
Review titled Harambee Surgery
Replied on 18 December 2023
Dear Patient Thank you so much for taking the time to write your review. Its very much appreciated. Its fantastic to hear that your happy with the services provided by our practice and the ease of contacting the surgery to book an appointment. I will ensure your comments are passed onto the whole team Thank you Mr Paul Slater Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Susan szoll - Posted on 29 November 2023
Front desk staff are freindly and helpful. Great service. Always listen and are very supportive and helpful. Got seen same day
Visited November 2023
Review titled Harambee Surgery
Replied on 04 December 2023
Dear Mrs Szoll Thank you for your feedback. It is always nice to hear when our patients enjoy their visit to the surgery. We as staff are focused on helping our patients have a better experience when visiting our surgery. Your feedback will be passed on to all staff. Thank you again for your feedback. We as a surgery are always here to help when you need us. Many thanks Paul Slater Practice Manager Harambee surgery
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 November 2023
Good receptionists, pharmacists , nurses and GPs. Easy to co tact and very responsive. Dispensary is great too
Visited November 2023
Review titled Harambee Surgery
Replied on 04 December 2023
Dear Patient Thank you for your feedback you provided. We are pleased that the service we provide for our patients meets the high standers we set ourselves. Your comments that you have said about the staff at Harambee will be passed on to them. Again thank you. We are always here at the surgery if you need anything. Many thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Friendly, great practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2023
On my latest visit I found the nurse in question very helpful and efficient. I was there for my Flu injection and "MOT". All the staff are friendly and efficient .
Visited November 2023
Review titled Harambee Surgery
Replied on 24 November 2023
Dear Patient Thank you so much for taking the time to feedback with such a positive review about your experience when you attended your appointment. A huge thank you again and I will ensure I feedback. Mr Paul Slater Practice Manager
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Review titled Prompt appointment with practice nurse
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2023
Seen on time . Professional consultation with practice nurse for vaccinations . Skilled practitioner who administered injections efficiently and who warned of possible side effects
Visited November 2023
Review titled Harambee Surgery
Replied on 04 December 2023
Dear Patient Thank you for your feedback. Your comments are gratefully welcomed and will be passed on to our practice nurse. Again thank you for your feedback and we as a surgery are always here when you need us. Many thanks Paul Slater Practice Manager Harambee Surgery