Heathview Medical Practice
Caledonian, Tamworth, Staffordshire, B77 2EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2024
Really excellent phone review following blood test results and positive response to request for continued treatment of ongoing infection and statin discussion.
Visited November 2024
Review titled Heathview Medical Practice
Replied on 29 November 2024
Dear Patient, Thank you for your feedback! I'm glad to hear the phone review was helpful and that the blood test results, treatment plan, and statin discussion were addressed effectively. Your health is our priority, and we're here for any further questions or support you may need. Kind regards Operational Manager
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Review titled Efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2024
Needing to get pain relief prescribed for my daughter for school, no issues, basic questions, fast and efficient cannot fault
Visited November 2024
Heathview Medical Practice has not yet replied.
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Review titled Dissappointed with the practice
Rated 2 stars out of 5
by Anonymous - Posted on 12 November 2024
Saw a doctor on Thursday 7th for a review on my medication, they could have told me this on Monday 4th when I went to see them as to why the doctor hadn't signed and sent my prescription to Lloyds direct. I told the doctor due to being messed about I needed my prescription for Friday so he said it would be sent to a local chemists of my choice and I could collect it in 1 hour, guess what it was sent to Lloyd's direct and I obviously didn't get it until Monday 11th by royal mail . This was unacceptable and it's not the first time they have messed up my prescription
Visited November 2024
Review titled Heathview Medical Practice
Replied on 15 November 2024
Dear Patient, I’m really sorry to hear about your frustrating experience, and I understand how important it is to have your prescription handled correctly and on time. I’ll be sure to pass your feedback along to the team so we can work on improving communication and the prescription process in the future. Thank you for sharing your concerns. kind regards Operational Manager
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Review titled First Class Practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2024
I had a face to face with the doctor who was excellent. I was in pain and didn’t know what to do. The doctor was very thorough, pleasant and easy to talk to . Just want you need when you’re not well. She also advised how to help by suggesting what exercises as well as prescribing medication. Thank you
Visited November 2024
Review titled Heathview Medical Practice
Replied on 15 November 2024
Dear Patient, Thank you for your kind words! We're so glad to hear that your visit with the doctor was helpful and reassuring. It's great to know that she provided clear guidance on both treatment and exercises to help with your recovery. We appreciate you taking the time to share your experience! kind regards Operational Manager
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Review titled Medical practice
Rated 5 stars out of 5
by Julie - Posted on 14 October 2024
I was seen very quickly, I was not rushed at all in my appointment, the doctor was very good in explaining everything to me, any questions I asked the doctor answered and explained clearly,
Visited October 2024
Review titled Heathview Medical Practice
Replied on 18 October 2024
Dear Julie, Thank you for your positive feedback! We’re glad to hear that you felt well taken care of during your appointment and that the clinician was able to provide clear explanations and answers to your questions. Our team strives to create a supportive environment, and it’s wonderful to know you had a great experience. If you need anything else, please don’t hesitate to reach out! Kind regards Operational Manager
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Review titled Caring practice
Rated 5 stars out of 5
by Mrs Scarrott - Posted on 03 October 2024
My daughter was treated with kindness, respect and excellent care! Everything asked was made clear and understanding. All areas of care were covered and I feel very happy that my daughter received care from the practice.
Visited October 2024
Review titled Heathview Medical Practice
Replied on 18 October 2024
Dear Mrs Scarrott, Thank you for your kind words! We’re thrilled to hear that your daughter received such compassionate and thorough care. Ensuring that our patients feel respected and understood is a top priority for us. We appreciate your trust in our practice, and if you ever need anything else, please don’t hesitate to reach out! Kind regards Operational Manager
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Review titled great practice appointment
Rated 5 stars out of 5
by Frances Dickson - Posted on 22 October 2024
appointment at wilnecote surgery 10.15 am the doctor was so caring and knowledgeable I attended for a hearing referal and have been given a complete medical health check including bloods to be arranged referral to hearing clinic and lung function started on inhaler and a stool sample request ....she was so interested in my health and I feel like I'm in the process of having a full mot the Dr was amazing and restored my faith in the nhs
Visited October 2024
Review titled Heathview Medical Practice
Replied on 23 October 2024
Dear Mrs Dickson, Thank you for sharing your experience! We’re delighted to hear that you felt cared for and that the doctor was attentive to your health needs. It’s wonderful to know that you feel like you're getting a comprehensive check-up. Your trust in the NHS means a lot to us, and we’re here to support you every step of the way! Kind regards Operational Manager
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Review titled Great GP
Rated 5 stars out of 5
by Anonymous - Posted on 21 October 2024
The GP Was very kind and patient with my two boys Very helpful and explained things thoroughly.
Visited October 2024
Review titled Heathview Medical Practice
Replied on 23 October 2024
Dear Patient, Thank you for your feedback! We're glad to hear that our clinician was kind and patient with your boys. Providing thorough explanations is important to us, and we appreciate your recognition. Your family's comfort and understanding are our top priorities! Kind regards Operational Manager
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Review titled Fantastic doctor
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2024
The doctor asked lots of questions and understood my sons medical condition and checked that I had enough of the medication he required with his chest infection affecting him. He arranged the prescription and was very helpful and gave addition information. Thank you
Visited October 2024
Review titled Heathview Medical Practice
Replied on 18 October 2024
Dear Patient, Thank you for your kind words! We’re glad to hear that the doctor took the time to understand your son’s condition and ensured he had the necessary medication for his chest infection. It’s important to us that our patients feel supported and informed. If you have any further questions or need assistance, please don’t hesitate to reach out! Kind regards Operational Manager
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Review titled Good Doctor
Rated 2 stars out of 5
by Anonymous - Posted on 17 October 2024
The doctor was helpful and informative. Gave some good advice and information in regards to blood pressure. Did not rush the appointment or only say I could only discuss one thing, as so many others have.
Visited October 2024
Review titled Heathview Medical Practice
Replied on 18 October 2024
Dear Patient, Thank you for your feedback! We’re pleased to hear that your appointment was helpful and that the clinician took the time to provide you with valuable information about your blood pressure. Our goal is to ensure you feel heard and supported, so it’s great to know that you had a positive experience. If you have any more questions or need assistance, feel free to reach out! kind regards Operational Manager