Heathview Medical Practice
Caledonian, Tamworth, Staffordshire, B77 2EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very understanding
Rated 5 stars out of 5
by Gerardo Lombardi - Posted on 19 August 2024
The doctor visited made me feel very much at ease. I left the surgery feeling much better than when I arrived.
Visited August 2024
Review titled Heathview Medical Practice
Replied on 09 September 2024
Dera Mr Lombardi, Thank you for your kind words! I’m so pleased to hear that you felt at ease and left feeling better. Your comfort and well-being are our top priorities. Kind regards Operational Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Dorothy - Posted on 28 August 2024
From entering reception to seeing GP within half an hour. Couldn't have had more reassuring advice and care.
Visited August 2024
Review titled Heathview Medical Practice
Replied on 09 September 2024
Dear Dorothy Thank you for your positive feedback! I'm glad to hear that you had a quick and reassuring experience. Your comfort and satisfaction are very important to us. We look forward to providing you with excellent care in the future. Kind regards Operational Manger
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Review titled Very thorough.
Rated 5 stars out of 5
by Sandra - Posted on 13 August 2024
The GP was very detailed in his consultation. He considered all of my suggestions and gave me great detail on how the medication would work in the body. He booked a follow up there and then to enable continuity and seemed genuinely concerned and interested in me as an individual. I did not feel rushed during the consultation. I would highly recommend this very professional and very knowledgable GP. It was quite refreshing to have such a positive experiance.
Visited August 2024
Review titled Heathview Medical Practice
Replied on 16 August 2024
Dear Sandra, Thank you for your feedback! We’re glad to know you felt cared for and that our GP provided you with the attention and detail you deserve. We look forward to continuing to provide you with great care. kind regards Operational Manager
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Review titled Reassuringly efficient
Rated 5 stars out of 5
by Anonymous - Posted on 27 August 2024
I’m leaving this review as i had a face to face appointment that exceeded my expectations (based on previous) and I was surprised and pleased to get a follow up call from the doctor. Excellent level of support
Visited August 2024
Review titled Heathview Medical Practice
Replied on 09 September 2024
Dear Patient, Thank you for your wonderful feedback! I’m thrilled to hear that your recent appointment exceeded your expectations and that the follow-up call was a pleasant surprise. We strive to provide exceptional support, and it’s great to know we hit the mark for you. Kind regards Operational Manager
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Review titled Positive experience
Rated 5 stars out of 5
by Mary - Posted on 23 August 2024
I had a very positive experience. I was listened to and steps were taken to remedy my problems while I was at the surgery so that I didn't have the stress of waiting to find out what was happening to me. Also a follow up appointment was being arranged to discuss the results of the tests the doctor had arranged. As I am a full time carer for my husband I was relieved that the doctor was sympathetic to the issues that I am having and is trying to help me so that I can carry on looking after him. Thank you for listening.
Visited August 2024
Review titled Heathview Medical Practice
Replied on 09 September 2024
Dear Mary, Thank you for sharing your positive experience. I’m glad to hear that you felt heard and supported throughout your visit. It’s important to us to provide compassionate care, especially given the challenges you face as a full-time carer. We’ll continue to do our best to support you and help you manage your health effectively. Kind regards Operational Manager
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Review titled Great gp
Rated 5 stars out of 5
by Leon blackford - Posted on 05 July 2024
I can’t praise this dr enough , never felt rushed away , he listened and I felt heard and at a very low point where I felt lost incredible dr
Visited July 2024
Review titled Heathview Medical Practice
Replied on 08 July 2024
Dear Mr Blackford, I'm so glad to hear that you had such a positive experience with the Practice! It’s truly invaluable to have a healthcare professional who listens and makes you feel heard, especially during tough times. Thank you for sharing this encouraging feedback! kind regards Operational Manager
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Review titled Fantastic service
Rated 5 stars out of 5
by Carole Dainty - Posted on 22 July 2024
After my phone call appointment today I was also given a face to face appointment with a clinician , absolutely first class appointment. Thank you.
Visited July 2024
Review titled Heathview Medical Practice
Replied on 23 July 2024
Dear Mrs Dainty, Thank you for your kind words! We're thrilled to hear that you had a first-class experience with both your phone and face-to-face appointments. Your feedback means a lot to us, and we look forward to continuing to provide excellent care. kind regards Operational Manager
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Review titled Great practice
Rated 5 stars out of 5
by John William Ebblewhite - Posted on 29 July 2024
My problems were dealt with precision and compassion. Cannot thank everyone involved enough.The Receptionist was on point and the GP was clear and concise with his diagnosis and prescription. I have no problem recommending this Practice.
Visited July 2024
Review titled Heathview Medical Practice
Replied on 05 August 2024
Dear Mr Ebblewhite, Thank you for your wonderful feedback. We're delighted to hear that your experience was precise and compassionate. Our team, including the receptionist and GP, appreciates your kind words. We're glad to have earned your recommendation. Kind regards Operational manager
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Review titled Very good doctors practice
Rated 5 stars out of 5
by Christine Wright - Posted on 03 July 2024
Staff were helpful. I was seen by doctor who was very caring and professional asking me questions listening , she told me the results of my tests and explained treatment and any follow up appointment Phone call later that day about medication.
Visited July 2024
Review titled Heathview Medical Practice
Replied on 04 July 2024
Dear Mrs Wright, Thank you for your kind words. We are delighted to hear that you had a positive experience with our staff and that our doctor provided you with attentive and professional care. It's great to know that you felt well-informed about your test results, treatment, and follow-up. We appreciate your feedback and are here to assist with any further needs. Kind regards Operational Manager
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Review titled Practitioner
Rated 4 stars out of 5
by Anonymous - Posted on 31 July 2024
Received a very helpful, informative and friendly consultation. The practitioner helped answer all my questions and concerns. I mentioned a secondary medical concern and I was booked in for a further appointment to discuss further.
Visited July 2024
Review titled Heathview Medical Practice
Replied on 05 August 2024
Dear Patient, Thank you for your kind review. We're pleased to hear that your consultation was helpful and informative. It's great that we could address all your questions and concerns, and we've booked you in for a follow-up to discuss your secondary medical issue. We look forward to assisting you further. Kind regards Operational manager