Heathview Medical Practice
Caledonian, Tamworth, Staffordshire, B77 2EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good doctors practice
Rated 5 stars out of 5
by Christine Wright - Posted on 03 July 2024
Staff were helpful. I was seen by doctor who was very caring and professional asking me questions listening , she told me the results of my tests and explained treatment and any follow up appointment Phone call later that day about medication.
Visited July 2024
Review titled Heathview Medical Practice
Replied on 04 July 2024
Dear Mrs Wright, Thank you for your kind words. We are delighted to hear that you had a positive experience with our staff and that our doctor provided you with attentive and professional care. It's great to know that you felt well-informed about your test results, treatment, and follow-up. We appreciate your feedback and are here to assist with any further needs. Kind regards Operational Manager
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Review titled Practitioner
Rated 4 stars out of 5
by Anonymous - Posted on 31 July 2024
Received a very helpful, informative and friendly consultation. The practitioner helped answer all my questions and concerns. I mentioned a secondary medical concern and I was booked in for a further appointment to discuss further.
Visited July 2024
Review titled Heathview Medical Practice
Replied on 05 August 2024
Dear Patient, Thank you for your kind review. We're pleased to hear that your consultation was helpful and informative. It's great that we could address all your questions and concerns, and we've booked you in for a follow-up to discuss your secondary medical issue. We look forward to assisting you further. Kind regards Operational manager
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Review titled Excellent patient service
Rated 5 stars out of 5
by Steven Clarke - Posted on 12 July 2024
Excellent patient service, My doctor today was very positive was so understanding and very positive result
Visited July 2024
Review titled Heathview Medical Practice
Replied on 12 July 2024
Dear Mr Clarke, Thank you for your kind words! We're thrilled to hear about your positive experience and are glad our doctor provided such understanding and supportive care. Kind regards Operational Manager
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Review titled All good
Rated 5 stars out of 5
by Sylvia Pow - Posted on 09 July 2024
Doctor didn't rush me and was very thorough. He asked important questions and was keen to get me quick results. Well done and thank you
Visited July 2024
Review titled Heathview Medical Practice
Replied on 12 July 2024
Dear Mrs Pow, Thank you for your review! We're glad to hear that our doctor took the time to be thorough and attentive to your needs. We appreciate your feedback! Kind regards Operational Manager
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Review titled Excellent service today
Rated 5 stars out of 5
by Anonymous - Posted on 08 July 2024
I phoned this morning obtained a Doctors appointment for the same day . I saw a Doctor who was so kind and attentive . He arranged for tests etc and fully explained what the plan of action was . The receptionist were lovely too and sorted out my next appointment . Excellent thank you
Visited July 2024
Review titled Heathview Medical Practice
Replied on 12 July 2024
Dear Patient, Thank you for your wonderful feedback! We're glad to hear you had a positive experience with our doctor and receptionists. Your kind words are much appreciated. kind regards Operational Manager
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Review titled Very efficient
Rated 5 stars out of 5
by John. Wilkins - Posted on 01 August 2024
Doctor very informative. Taken necessary steps to provide right medication to control the problem. Bood tests taken. Have return appointment for next Thursday.
Visited July 2024
Review titled Heathview Medical Practice
Replied on 05 August 2024
Dear Mr Wilkins, Thank you for your positive feedback. We're glad to hear that you found the doctor informative and that the necessary steps were taken to address your concerns. We look forward to seeing you at your next appointment on Thursday. Kind regards Operational Manager
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Review titled Polite Doctor
Rated 5 stars out of 5
by Joe Filep - Posted on 03 July 2024
My Doctor was very thourough, polite and happy to help. I can recommend him. Help to print out previous reports and was sympathetic to my problem.
Visited July 2024
Review titled Heathview Medical Practice
Replied on 04 July 2024
Dear J Filep, Thank you for your kind feedback. We are pleased to hear that your doctor provided thorough, polite, and helpful care. It’s great to know that you felt supported and that the assistance with printing previous reports was beneficial. We appreciate your recommendation and are here for any further needs. Best regards, Operational Manager
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Review titled Local Practice
Rated 5 stars out of 5
by Ken Allen - Posted on 09 July 2024
Very helpful and reassuring. Understood my concerns and put things in place to review issues quickly. Upon leaving the practice 2 separate appointments were made for follow ups and the receptionist was very helpful
Visited July 2024
Review titled Heathview Medical Practice
Replied on 12 July 2024
Dear Mr Allen, Thank you for your feedback! We're pleased to hear that you felt reassured and understood during your visit. It's great to know our team could promptly arrange follow-up appointments and provide helpful service. Kind regards Operational Manager
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 03 July 2024
Checked in on the touch screen which was easy to use. Had a couple of queries which the friendly receptionist was able to resolve. Called through on time to clinician’s room. Didn’t feel rushed. Was thorough with questions and gave clear answers knowing what might be causing my symptoms and a treatment plan. Advised to book back for a review in 4 wks.
Visited July 2024
Review titled Heathview Medical Practice
Replied on 04 July 2024
Dear Patient, Thank you for your positive feedback. We’re glad to hear that you found our check-in process easy and that our receptionist was able to assist with your queries. It’s great to know that your appointment with our clinician was thorough and informative. We look forward to seeing you at your follow-up in four weeks. Best regards, Operational Manager
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Review titled Average surgery,
Rated 4 stars out of 5
by Gemm - Posted on 04 July 2024
Majority of the staff there are lovely reception ladies nurses an the doctors, See a lovley young doctor today she listened to me and I felt heard, she gave excellent advice and reassured me
Visited July 2024
Review titled Heathview Medical Practice
Replied on 08 July 2024
Dear Gemm, It's wonderful to hear that you had such a positive experience with the staff and your Clinician! Feeling heard and reassured makes a huge difference in healthcare. Thank you for sharing your experience! kind regards Operational Manager.