Horizon Healthcare
3-5 Burton Road, Derby, DE1 1THContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 November 2024
There was no problem parking at the practice Staff were helpful and polite and the appointment was on time.
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Good attitude
Rated 5 stars out of 5
by Francis - Posted on 07 November 2024
The nurse assisted with empathy.i was assisted in time and the nurse was keen to understand me .the only issue is getting an appointment
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Same day appointment!
Rated 4 stars out of 5
by Stu616 - Posted on 08 November 2024
I really needed to get an appointment because I had a bad stabbing feeling in my ears. My partner managed to obtain me an appointment for the same day which I feel fortunate to get. I saw a nurse practitioner called Kaz, who I've seen before with my ears. She was very friendly and welcoming also easy to talk to and had a good understanding of autism. The appointment wasn't long as my condition was easy to diagnose and I left with the appropriate medication and was asked to call up if there was no improvement with my ear infection after four days. If I do need to go back I hope I get to see Kaz again and would actually prefer to see a nurse practitioner over a GP personally. That's not a negative reflection upon GPS at the practice but it's just because in my experience nurse practitioners are very grounded and easier to talk to. A nurse practitioner called kaz
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Sara Rahman - Posted on 09 November 2024
Staff friendly so helpful and welcoming felt comfortable when having treatment done for heart , was asked if needed any more info there happy to give support especially when have a few health concerns best surgery been too glad never changed ..
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Great Practicce
Rated 4 stars out of 5
by Anonymous - Posted on 14 November 2024
I am first time for apartment very clean and nice staff nice speaking and oolong waiting time before iam lister hause iam no half
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Excellent, helpful service.
Rated 5 stars out of 5
by Sandra Fisher - Posted on 23 November 2024
I needed help, called the surgery, spoke to an assistant, she was polite and professional., got me the help I needed, and, as it required me to see a nurse, gave me an appointment there and then. My problem was solved with no stress or difficulty.
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Shikisha Forbes - Posted on 12 December 2024
I missed my appointment by nearly an hour because I read the appointment time on my text message wrong. The nurse at the Mackworth surgery saw me even whilst it was her lunch break. I said I'd rebook but she was happy to do my blood pressure test. Appreciate her time and professionalism.
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by lynne lees - Posted on 27 November 2024
Always professional and help anyway they can very efficient amazing customer service given at all times a credit to the NHS . My problem resolved at contact
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Doctor
Rated 5 stars out of 5
by Julie - Posted on 19 October 2024
The doctor was very helpful, and understanding. I was kept waiting long at all. The practice has got a lot more user friendly
Visited October 2024
Horizon Healthcare has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 22 October 2024
Great experience while seeing the Nurse. Very friendly, efficient and put me at my ease. Easy to book in via the automated machine and appointment was on time. Thank you.
Visited October 2024
Horizon Healthcare has not yet replied.