Hulme Hall Medical Group
Smithy Green, Hulme Hall Road, Cheadle Hulme, Cheadle Wood, Cheadle, Cheshire, SK8 6LUContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Hulme Hall Medical Group.
Reviews
-
Review titled ECG
Rated 5 stars out of 5
by Dennis Clarke - Posted on 10 January 2024
Dear Sir I contacted the practise in December regarding heart murmurs and was advised that a 48hr ECG would be required. I was told that none would be available for a couple of Months within the NHS and was therefore advised to approach The Alex. I did so aware there would be a charge £250 approx was mentioned by the practise. I subsequently arranged and collected an ECG 14/12/23 and returned this 16/12/23. I have just received a bill however for £513 which seems to me to be a ludicrous amount of money- surely the Health practise is aware of these fees and if not why not - patients who do not have Medical Insurance should be advised of these potential costs. I have not been advised of my results as yet so could these please be forwarded or would it be possible to speak to somebody about this general enquiry. Many thanks Dennis Clarke
Visited December 2023
Review titled Hulme Hall Medical Group
Replied on 23 January 2024
Dear Dennis Clarke, Thank you for taking the time to share your experience with us. Unfortunately, record NHS waiting times appear to be increasing and the number of patients who would previously have gone down an NHS pathway are already opting to seek treatment privately. Where some Non-NHS services may incur charges, we do advise patient who have any concerns about the fees involved, to discuss this with their doctor prior to requesting a referral to a private service. Once the referral has been processed, self-funding patients requesting private health care are normally advised by the Hospital Trust own hospital private treatment advisers, who in turn provide a fixed price quote prior to going into hospital for treatment. If further diagnostic investigations or tests are required, the patient may incur additional costs which are normally outlined in the hospital T&C’s. We are not informed of hospital charges or have any control on fees patients incur for private services and I can only apologize if the private health care provider has failed to inform you of their process. In response to your reference relating to your results, we are unable to assist over this site. I advise you to contact the practice directly or you can use the Consult with your GP function to ask questions or to seek medical advice. You’ll find it on the following link. https://www.hulmehallmedicalgroup.nhs.uk/ Thank you for taking the time to share your experience with us, we welcome all patient feedback as this provides a valuable insight into services from the patients’ perspective. If you would like to discuss your concerns further, please don’t hesitate to contact us. Kind regards, Tracy Platt
-
Review titled Always first class
Rated 5 stars out of 5
by Anonymous - Posted on 11 December 2023
Using the online system, my husband sent a health query this morning and received a phone call from a doctor this afternoon. Use of the system in recent years has always resulted in a call or a text within a few hours at most, and, if necessary, a face to face appointment. We frequently hear friends and family ( and politicians) complaining about GP practices and the NHS generally. We are happy to be able to respond that our Practice is exemplary. This includes all of the staff. As for the NHS, we have both had evening and weekend appointments in recent times, and been able to read the Specialist's report soon after.
Visited December 2023
Review titled Hulme Hall Medical Group
Replied on 12 December 2023
Dear patient, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
-
Review titled Excellent
Rated 5 stars out of 5
by Rose Toulson - Posted on 29 December 2023
I asked to see a doctor as I'm suffering from really painful sciatica. I was given an appointment the same day and the doctor was thorough and helpful and prescribed me appropriate medication.
Visited December 2023
Review titled Hulme Hall Medical Group
Replied on 03 January 2024
Dear Rose, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
-
Review titled Thank You
Rated 5 stars out of 5
by Elizabeth Armour - Posted on 14 December 2023
Thank you to you all. You are always very quick to see my two young children when they are poorly and you get back to me very quickly over any issues with them. I very much appreciate it.
Visited December 2023
Review titled Hulme Hall Medical Group
Replied on 21 December 2023
Dear Elizabeth, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
-
Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 December 2023
I was seen on time. The nurse was very friendly and made me feel comfortable. Overall I had a great experience, as I always do with this GP surgery.
Visited December 2023
Review titled Hulme Hall Medical Group
Replied on 06 December 2023
Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
-
Review titled Helpful and understanding
Rated 5 stars out of 5
by Ian McDowell - Posted on 08 November 2023
Turned up for appointment but had made a mistake with the date. It was the same day but the week after. No trouble. I was dealt with anyway. Thanks to the staff at Handforth.
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 13 November 2023
Dear Ian, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
-
Review titled Good practise.
Rated 4 stars out of 5
by Anonymous - Posted on 03 November 2023
Quick visit for blood test, completed without problems, also made a doctor's appointment to review results as they affect my current problems.
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 05 November 2023
Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
-
Review titled Great Practice
Rated 5 stars out of 5
by Elaine OBrien - Posted on 10 November 2023
I attended a regular blood test with the nurse. She was very friendly and efficient. The whole thing took just a few minutes.
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 13 November 2023
Dear Elaine, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
-
Review titled Very good
Rated 5 stars out of 5
by Anonymous - Posted on 03 November 2023
Blood test was on time. Nurse was very friendly. The surgery had informed me that a dr had accepted my request. Then an appt was given and several reminders by text. Excellent!
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 05 November 2023
Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
-
Review titled Very caring practice
Rated 5 stars out of 5
by Peter Lomas - Posted on 02 November 2023
Everyone from reception staff , nurses or doctors are dedicated to your absolute best care. Even during these difficult times accessing an early appointment to obtain care , medicine or advice is never out of reach. I cannot praise them enough. Well done to you all, you are very caring people
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 03 November 2023
Dear Peter, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt