Islington Central Medical Centre
28 Laycock Street, London, Greater London, N1 1SWContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Islington Central Medical Centre.
Reviews
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Review titled Always there when you need them
Rated 5 stars out of 5
by Christine - Posted on 21 May 2024
Had Blood tests done recently , was so grateful that one of doctors rang me with the results , he was very reassuring and explained what was our plan going forward .
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 24 October 2024
Dear Christine, Thank you for taking the time and trouble to give us this feedback. Although blood tests are quite routine for us, we do realise that many of our patients nervously wait for the results. We sincerely hope that you felt well supported during the period of uncertainty and we are glad we were able to analyse the results and create a management plan that works for your health and lifestyle! Kind regards, Islington Central Medical Centre
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Review titled Good practice
Rated 4 stars out of 5
by pauline trecherel - Posted on 21 May 2024
I did an e-consult around 8am, got a call back before 10am and an appointment (face to face) at 12.30pm so it was pretty efficient
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 24 October 2024
Dear Ms Trecherel, Fantastic! Getting appointments in general practice or the hospital is a national challenge, with shortages being experienced across the entire of the UK. At ICMC, we are doing everything we can to ensure every patient on our books is seen as soon as they can be. Thank you so much for sharing your feedback because it shows us that, although not flawless, our system is working! Kind regards, Islington Central Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Mrs A glassberg - Posted on 15 May 2024
Dr wu appointment was very good I came out feeling relaxed mrs glassberg every Dr I see is always very patient and explains every think to me
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 17 May 2024
Dear Mrs Glassberg, Thank you for your very helpful and constructive feedback about Dr Wu. We will definitely share this with him, as well as all the other clinicians. Kind regards, Islington Central Medical Centre
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Review titled Excellent Consultation
Rated 4 stars out of 5
by Anonymous - Posted on 27 May 2024
Discussed a few issues with Doctor and received clear, uncomplicated answers which satisfactorily answered my questions. I have had to meet with this Doctor a few times over the past few months and I am very happy with the consultation session and advice provided.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 01 November 2024
Dear patient, Thank you for taking the time to leave us this rating and review, we know that our patients all have busy lives so it means a lot that you would take the time to write to us. Our doctors are fabulous, committed and conscientious. We work as an incredibly efficient team at ICMC with fantastic support for senior clinical staff who are very easily accessible and administrators that work so hard behind the scenes. We are so blessed to work within such a great team! The reason we explain this is because your doctor provided a great consultation, but many people worked to make sure the appointment goes smoothly, and we love to highlight these people also! Thank you again for boosting our morale and supporting us. Kind regards, Islington Central Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Joy Schaverien - Posted on 09 May 2024
Really friendly reception staff. Sensible and helpful appointment system. Brilliant informed and informative doctor. Generally a very good experience. Thank you all.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 16 May 2024
Dear Ms Schaverien, Thank you for your most kind and generous feedback. We will share this with all concerned and it will definitely help lift team morale. Kind regards, Islington Central Medical Centre
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Review titled GP listened and responded
Rated 5 stars out of 5
by Shaun - Posted on 08 May 2024
Submitted e-consult form. GP phoned by prior arrangement a few days later followed by appointment later same day. GP listened to me and offered practical and constructive advice. Felt he was honest and supportive whilst remaining direct throughout. I am aware that he works with trainee staff as part of the practice and I can understand why as his skillset lends itself to this. He is an asset to the practice.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 09 May 2024
Dear Patient, Thank you for taking the time to formulate your helpful and constructive feedback. We will share your comments with the team, and it will help everyone meet the high standards which have been set by your experience. Kind regards, Islington Central Medical Centre
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Review titled Really good caring staff
Rated 5 stars out of 5
by Jan Filochowski - Posted on 10 May 2024
Urgent problem. Needed to spk to doctor. Call arranged within hours. Listened, acted, helped. One hiccup. Email address of practice not checked for upto 3 days. So I called saying I'd sent info they asked that way. They took this on board found the email, consulted the doctor and he immediately did the urgent hospital referralI needed. The attitude of all was fantastic: caring, helpful, quick in recognising and addressing my needs.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 16 May 2024
Dear Mr Filochowski, Thank you for your constructive and helpful feedback which will be shared with all. It will definitely help lift team morale. Kind regards, Islington Central Medical Centre
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Review titled Good communication from Staff
Rated 5 stars out of 5
by BuffyBue24 - Posted on 16 May 2024
Staff reception very patient and thorough sorting out my query and very efficient to process it leading to a phone call follow up a few days later
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 01 November 2024
Dear BluffyBue24, Thank you so much for leaving this review and highlighting the hard work of our non-clinical staff; often the unsung heroes of primary care! It’s amazing to see that our patients see the kind, considerate and efficient nature of our reception staff that we see working with them. They will feel so appreciated by your comments! Kind regards, Islington Central Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by L Hollande - Posted on 02 June 2024
The phones were answered promptly. Appointment was made on the same day, and time of my choosing. As I would expect the doctor was friendly and very helpful. All the staff, professional, and helpful.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 04 June 2024
Dear Mr Hollande, Thank you very much for taking the time and trouble to formulate your feedback. We’ll share this with the team, and it will encourage us to maintain the standard and try even harder. Kind regards Islington Central Medical Centre
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Review titled Efficient Practice
Rated 4 stars out of 5
by Anonymous - Posted on 24 May 2024
I arrived earlier than my appointment and the receptionist tried to see if they could see me earlier. They didn’t but she did try which I appreciated as I am feeling very poorly. The check in was quick and efficient.. The young doctor I saw was very pleasant. So far the medication he prescribed has not worked and I am hoping that will change.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 18 October 2024
Dear patient, Thank you for taking the time to leave us this review, especially as you are not feeling very well. I think you’ve highlighted something so important about the ethos of our surgery: sometimes we physically cannot achieve everything to accommodate a patient, but you can guarantee that we are trying to achieve it! I am sorry the medication isn’t having an immediate effect, sometimes it can take a little time to work, and we are hoping it has worked by now. On the slim chance it hasn’t improved or your condition is deteriorating, please ring us or seek medical advice again. Kind regards, Islington Central Medical Centre