Kenyon Medical Centres
15 Chace Avenue, Willenhall, Coventry, West Midlands, CV3 3ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Interesting appointment
Rated 4 stars out of 5
by Chris Leigh - Posted on 29 September 2024
I was diagnosed with cancer a year ago and was invited to an appointment to discuss this. The doctor was extremely friendly and helpful but I was surprised at the questions he asked me. For example we discussed my end of life care, whether I wanted to be at home or a hospice, whether I wanted to be resuscitated. My cancer, as far as I know, is in remission which was obvious from my notes but from the questions it seemed as if I had been written off!
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 02 October 2024
Dear Mr Leigh, Thank you for your review. Patient feedback is important to us and we are sorry to hear you comments. One of those things we discuss during cancer care reviews is a RESPECT form. This form is an advisory note on long term care and how a patient may want to be managed in the distant future. It does not mean you are End of Life. We understand that your cancer is stable and you are undergoing further investigations to monitor things. However, wishes regarding resuscitation are one of topics that we discuss during such reviews and you are entitled to decline that part. We are sorry for any inconvenience and distress this might have caused. Kind regards Kenyon Medical Centres
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Review titled Physio
Rated 4 stars out of 5
by MRS KR - Posted on 03 September 2024
Did not feel it was worth the visit,physio looked at area but did not examine it then said he would send me exercises via email could of done all that over the phone
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 04 September 2024
Dear Patient, Thank you for your review. Patient feedback is important to us an we appreciate your comments. If you would like further feedback regarding your appointment please put your concerns in writing to the Practice Manager. Kind regards Kenyon Medical Centres
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Review titled Great service
Rated 4 stars out of 5
by Claire Reay - Posted on 25 September 2024
Had an appointment with the Practice Nurse. Nurse was brilliant, very kind, gave me time to explain the issue and listened. She offered excellent advice and different options to consider. Was lovely.
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 26 September 2024
Dear Mrs Reay, Thank you for your review. Patient feedback is important to us and we appreciate your comments which will be passed on to the consulting clinician. Kind regards Kenyon Medical Centres
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Review titled Great Experience
Rated 4 stars out of 5
by siji - Posted on 30 September 2024
Thank you for the care and support shown during the check up. Thank you for raising awareness in terms of heart health and blood sugar. Looking forward to see the results via email and also be referred to Gp for further care.
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 01 October 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled Helpful and kind practice
Rated 5 stars out of 5
by Jessica Evans - Posted on 03 September 2024
I have had a problem for several years. Initial treatment was very successful but condition worsened and I needed another alternative. Doctor very helpful and informative and explained alternatives. Doctor also referred me to a specialist.
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 04 September 2024
Dear Mrs Evans, Thank you for your review. Patient feedback is important to us and we appreciate your comments which will be passed on to the consulting clinician. Kind regards Kenyon Medical Centres
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 September 2024
Booked myself in easily no to long a wait. Doctor answered my questions. Hade time to explain concerns very satisfied with the appointment
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 19 September 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we appreciate your positive comments. Kind regards Kenyon Medical Centres
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Review titled Nurse health check
Rated 5 stars out of 5
by Nurse health check - Posted on 27 September 2024
Visited chace avenue for a nurse health check. Nurse had a lovely friendly manner and was knowledgeable. Left feeling reassured and happy
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 01 October 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we are happy to hear your have found the NHS Health Check beneficial. Kind regards Kenyon Medical Centres
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Review titled Feet Review
Rated 5 stars out of 5
by VINCENT KINGHAM - Posted on 10 September 2024
Quick straight forward review with tests on both feet due to my diabetes , referral to the hospital made , 👍
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 11 September 2024
Dear Mr Kingham, Thank you for your review. Patient feedback is important to us and we appreciate your comments which will be passed on to the consulting clinician. Kind regards Kenyon Medical Centres
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Review titled Good Practice
Rated 5 stars out of 5
by Jill Howells - Posted on 06 September 2024
Lovely young doctor telling me about the drug she was prescribing for my blood pressure, which I didn’t have before
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 09 September 2024
Dear Mrs Howells, Thank you for your review. Patient feedback is important to us and we appreciate your comments which will be passed on to the consulting clinician. Kind regards Kenyon Medical Centres
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Review titled Strange appointment process
Rated 3 stars out of 5
by John Stanley - Posted on 11 September 2024
I phoned to make an appointment with a GP. I wanted 3 appointments, to deal with my 3 separate issues. I was told I only needed one appointment because the appointments would be following results (from blood test and X-rays). So only one appointment was made, but the actual consultation ran out of time. This was not satisfactory. The appointment was made for my local Brandon Road clinic. The next day I received a text (SMS) from the practice to make an appointment with a different, named, GP. So I phoned and told them they wanted me to make an appointment with that GP. As luck would have it, an appointment was available at the same time as the one from the day before, at the Chace clinic. No reason was given for the change of GP. Generally speaking the feeling one gets is that the GP you get is completely random based on availability. So I have no idea why they wanted me to change on this occasion. (An exception to the randomness was with a skin issue, followed through by the skin-specialist GP who dealt with it.) So as I said, having requested three appointments, the single appointment I was made to accept to deal with my three issues ran out of time. The GP said they would raise this with the practice management.
Visited September 2024
Review titled Kenyon Medical Centres
Replied on 12 September 2024
Dear Patient, Thank for your review. Patient feedback is important to us and we apologies for any miscommunication and inconvenience caused. Please be aware if you require a specific clinician this can encounter a wait as appointments are allocated on availability of clinicians. If you have several issues please request a double appointment. Your comments will be passed on to the reception staff. Kind regards Kenyon Medical Centres