KILLAMARSH MEDICAL PRACTICE
209 Sheffield Road, Killamarsh, Sheffield, South Yorkshire, S21 1DXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great nurses
by Anonymous - Posted on 19 September 2023
I was told everything about the injection, and nurses are pleasant and always have a smile, choosing a time to book my flu jab was easy, the practice did a better job with people getting through this time, but my appointment was early so I missed the one's that go before their time.
Visited September 2023
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 28 March 2024
Dear Patient, Thank you for your kind words. I will share this with the team. Abdul Aziz - Practice Manager
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Review titled Well Run Clinic
by Harry Bird - Posted on 16 September 2023
Arrived early for flu jag. Ushered straight through, no fuss, names checked , easy directions to follow . Jag administered & out of building within 3 minutes. No pain , no drama no fuss just excellent practitioner service . Highly recommend.
Visited September 2023
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 28 March 2024
Dear Harry, Thank you for your kind words. I will share this with the team. Abdul Aziz - Practice Manager
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Review titled Flu clinic
by Janet Bird - Posted on 16 September 2023
My appointment was for 8:02 and I was seen promptly at that time. Extremely efficient and all staff at this practice are polite friendly experienced and very helpful
Visited September 2023
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 28 March 2024
Dear Janet, Thank you for your kind words. I will share this with the team. Abdul Aziz - Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Paul pass - Posted on 05 February 2024
I was diagnosed with cancer, i cant fault how quickly and efficiently i was delt with and i still recieve to this day
Visited April 2023
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 26 February 2024
Thank you taking the time to post this review. We have invested heavily in our same day delivery and will continue to develop our operating model. Thank you again, your feedback is very important.
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Review titled Trying to get through for results
Rated 1 star out of 5
by Anonymous - Posted on 09 March 2023
I have tried twice this morning to get through to know about a result got to no one in the queue and they have never answered .disgusting Why have a queueing system if they do not answer the last call.
Visited March 2023
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 07 May 2024
Dear patient. Thank you for taking the time to send us this review and feedback. We continue to work hard to improve our service and this includes our digital phone system which records every call. I would be happy to investigate this matter with our telephony providers as we do now offer a full ring back service. Please contact the surgery and leave you telephone number along with the rough time / date of your call. I will be to locate that call and determine exactly why this has happened. Thanks again - Practice Manager
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Review titled Kind and understanding
Rated 4 stars out of 5
by Anonymous - Posted on 28 February 2023
Discussed mental health problems with doctors. They were very understanding of my situation and encouraged me in a constructive manner while also respecting my current limitations. They were also happy to suggest extra services and support, as though going out of their way to help me, rather than doing the bare minimum. It made me feel like my problems mattered and also helped to silence feelings of inadequacy from how I was treated.
Visited February 2023
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 18 April 2024
Thank you for taking the time to leave us this review. Patient feedback enables us to continue to make improvements wherever we can. Thanks again.
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Review titled Horrendous. 3 week wait to see a dr
Rated 1 star out of 5
by Anonymous - Posted on 06 February 2023
Had to wait weeks to see a dr, then on the day (today) because of the issue I needed to see the dr for in the first place, I was 15/20 mins late. Now normally you’d just have to sit and wait a while to get seen to but not in 2023 apparently, I was told to come back in 3 more weeks. Absolutely disgusting they want shutting down or more staff. Never heard of a 3 week wait for a dr in my life.
Visited February 2023
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 20 May 2024
Dear patient, thank you for taking the time to send us this review and feedback. We continue to work hard to try and improve the services we offer. Your comments are very important to us and we appreciate your time and effort. Thanks again - Abdul Aziz [Practice Manager].
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Review titled Terrible service
Rated 2 stars out of 5
by Anonymous - Posted on 31 January 2023
I’ve spent the past 24 minutes trying to get through to make an appointment for my child. This is terrible service. When did it become acceptable to leave people waiting so long.
Visited January 2023
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 23 May 2024
Dear patient, I am in the process of personally reviewing each review this practice has received. I can see this was posted a long time ago but wanted to assure you we have made a number of key changes to our service delivery model which are resulting in tangible improvements. This includes a digital phone system which provides a call-back facility. We have also recruited a number of new clinical staff. Thank you for taking the time to send us this review and I hope you will see and feel the improvements we have made. Abdul Aziz - Practice Manager.
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Review titled Not enough staff or doctors
Rated 1 star out of 5
by patient - Posted on 31 October 2022
I'm sure the practise do the best with the resources and staff they have but...to be number 1 in the queue for 12mins and then no appointment available for a week and a half? Advice was to go to a walk in centre if things got even worse. I only typed this review as I went online to look for a different GP's to register with and noticed Killamarsh are still accepting new patients. They obviously don't have the staff to deal with the patients they already have registered.
Visited October 2022
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 23 May 2024
Dear patient, I am in the process of personally reviewing each review this practice has received. I can see this was posted a long time ago but wanted to assure you we have made a number of key changes to our service delivery model which are resulting in tangible improvements. This includes a digital phone system which provides a call-back facility. We have also recruited a number of new clinical staff. Thank you for taking the time to send us this review and I hope you will see and feel the improvements we have made. Abdul Aziz - Practice Manager.
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Review titled Killamarsh Medical Practice
by Anonymous - Posted on 16 September 2023
Quick and efficient ,didn’t have to wait very long, was in and out in less than five minutes, the nurse was very helpful and friendly
Visited September 2022
Review titled KILLAMARSH MEDICAL PRACTICE
Replied on 23 May 2024
Dear patient, thank you very much for taking the time to send us this review. We continue to work hard in order to improve the services we provide and your comments are very important to us. I will share your kind words with the wider practice. Thanks again - Abdul Aziz [Practice Manager].