Kingsbridge Medical Centre
Kingsbridge House, Kingsbridge Avenue, Clayton, Newcastle Under Lyme, Staffordshire, ST5 3HPContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Kingsbridge Medical Centre.
Reviews
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Review titled Punctual and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2022
Punctual didn’t wait long and friendly. Was made to feel comfortable and had confidence with the nurse.
Visited September 2022
Review titled Kingsbridge Medical Centre
Replied on 05 October 2022
Dear Patient, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
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Review titled Fabulous Practice
Rated 5 stars out of 5
by Kelvin Beeston - Posted on 04 October 2022
The Partners and Doctors and all the staff are completely Patient orientated, kind and listen to your problems and then offer the best solutions to them, I cannot recommend this practice high enough, they never hesitate in booking blood tests or further tests to ensure that they have covered everything
Visited September 2022
Review titled Kingsbridge Medical Centre
Replied on 05 October 2022
Dear Kelvin, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
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Review titled Overall good practice
Rated 4 stars out of 5
by Anonymous - Posted on 04 October 2022
I booked a face to face appointment online, although the doctor was running slightly late it was an overall good experience.
Visited September 2022
Review titled Kingsbridge Medical Centre
Replied on 05 October 2022
Dear Patient, thank you for taking the time to leave us a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
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Review titled Kingsbridge
Rated 4 stars out of 5
by Anonymous - Posted on 06 October 2022
Excellent medical care and organisation of Covid jabs but dreadful appointments system - shortage of slots and near impossibility booking. The surgery really do need to address this urgently
Visited September 2022
Review titled Kingsbridge Medical Centre
Replied on 12 October 2022
Dear Patient, thank you for taking the time to leave us a review, our Staff really appreciate your comments. We will be implementing some changes to our clinics soon that may help to improve access. Kingsbridge Medical Practice
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Review titled Good
Rated 4 stars out of 5
by Anonymous - Posted on 04 October 2022
When it comes to my children being seen they are always seen very quickly ,it can take along time however to be on the phone waiting for an appointment but I do understand that there very busy and under staffed as are many other places too , but I’m happy with there services
Visited September 2022
Review titled Kingsbridge Medical Centre
Replied on 05 October 2022
Dear Patient, thank you for taking the time to leave us a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
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Review titled Excellent care and patient experience.
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2022
Everyone at the Practice is exceptionally helpful and attentive. Appointments and repeat prescriptions are easily accessible and the medical staff are caring and address all concerns effectively. I feel very fortunate to be a patient here.
Visited September 2022
Review titled Kingsbridge Medical Centre
Replied on 05 October 2022
Dear Patient, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
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Review titled Room for improvement
Rated 2 stars out of 5
by Mandie-lee Greensmith - Posted on 04 October 2022
My daughters appointment was 15.30, at 16.30 I went to reception to enquire about the appointment. I was told there had been an emergency with the last patient. I understand these things happen, but I would have been more understanding if someone had cone to us and explained, rather that leaving us there for an hour.
Visited September 2022
Review titled Kingsbridge Medical Centre
Replied on 05 October 2022
Dear Mandie-lee, we are sorry your visit didn’t go as planned, we will take this on-board with a view of improving our service going forward. Kingsbridge Medical Practice
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2022
Quick and efficient service with high standards of care. Very pleasant, professional and caring staff. The practice is always clean and presentable. Never experienced any appointment delays or last minute cancellations.
Visited September 2022
Review titled Kingsbridge Medical Centre
Replied on 05 October 2022
Dear Patient, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice
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Review titled No call back
Rated 1 star out of 5
by Anonymous - Posted on 04 October 2022
I asked for a call from a doctor and was promised one before 6pm on a Thursday, still waiting for that call!!! It was urgent
Visited September 2022
Review titled Kingsbridge Medical Centre
Replied on 05 October 2022
Dear Patient, we are sorry to hear your recent experience fell short of your expectations and our usual high quality of care. If you wish to discuss this further please contact the Practice Manager on 01782 525740 or see our complaints policy on our website: https://kingsbridgemedicalpractice.co.uk/patient/ If you contact our reception team and provide us with your details we will endeavour to get a Doctor to call you. Kingsbridge Medical Practice
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Review titled Lovely Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 06 October 2022
I still got a same day appt despite not getting in the phone queue at 830 , I saw a lady Doctor who dealt with my problem with empathy and understanding very helpful.
Visited September 2022
Review titled Kingsbridge Medical Centre
Replied on 12 October 2022
Dear Patient, thank you for taking the time to leave us such a positive review, our Staff really appreciate your comments and we are pleased to have been of service to you. Kingsbridge Medical Practice