Kingston Crescent Surgery
92 Kingston Crescent, North End, Portsmouth, Hampshire, PO2 8ALContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Bloods & Vax
Rated 5 stars out of 5
by Lawrence S - Posted on 16 October 2023
Blood test and three vaccinations over two visits. Very quick, efficient, almost no waiting time. What can I say other than thank you very much to our wonderful Kingston Surgery and the pleasant, caring NHS staff there.
Visited October 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 19 October 2023
Thank you for your kind words, we are glad you had a positive experience with us. We will pass this on to the team.
Provided by Working Feedback
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Review titled Shingles vaccine
Rated 5 stars out of 5
by Peter H - Posted on 09 October 2023
I called in to enquire about my shingles vaccine as I am 65 years old and have a health issue. I only had to wait for twenty minutes and the doctor called me in for the injection. A few minutes later I was able to leave the surgery.
Visited October 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 19 October 2023
Thank you for taking the time to share your thoughts.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Angela M - Posted on 07 October 2023
Excellent. Doctor listened and reacted positively. I'm so much better in both mind and body. The pain relief has brought a spring to my step and a much happier me. Thanks.
Visited October 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 19 October 2023
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us and are feeling much better. We will pass your kind words on to the team.
Provided by Working Feedback
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Review titled My experience
Rated 1 star out of 5
by David H - Posted on 17 October 2023
Absolutely disgusted with how I’ve been treated, I’ve had a trapped nerve in my neck since April and having seen a doctor at the spire in Havant, he recommended that I have surgery to remove a disc and replace it, unfortunately I do not have the funds for this procedure so have to rely on the n h s , but I have been informed that I can have a steroid injection in my neck to ease the pain and maybe get me back to work as I am a hgv driver, I made inquiries about 1 month ago and got an appointment to see a doctor only to be told at 8.30 that morning that the doctor doesn’t inject necks, but they were going to sort another appointment, I actually saw a doctor last Tuesday morning, he sat me down then said you’ve come for an injection in your shoulder, I looked bemused and said that the problem is in my neck but I do have pain in my shoulder and arm and thumb, only to be told I’m sorry but I can’t inject your neck, I will speak with the doctor who originally told you and we will try and get you seen, to say I was speechless was an understatement , absolutely gutted , then on the Wednesday a doctor may be the one who originally I saw tried telling me that I can’t have the injection but have to wait for the operation, im sorry to say that I didn’t have much of a conversation with her about it because 7 months of pain and frustration im slowly losing hope, all I want is my neck pain sorted, surly not to much to ask? Also I will say that apart from the doctor/surgeon who I saw privately at the spire, I’ve only saw one doctor in person since this problem started, I’ve been prescribed zapain, diazepam, tramadol, and pregabalin all over the phone,
Visited October 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 18 March 2024
Thank you for your feedback. We are sorry if there has been some miscommunication with regards to minor surgery injections, we are able to provide injections in the shoulder, but not the neck as this we need to be done by a specialist. We understand that whilst you are waiting to be seen by a specialist that you have on-going pain, you can re-contact to discuss further however we are limited to what we can offer.
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Review titled Chesty cough
Rated 4 stars out of 5
by Sharon W - Posted on 09 October 2023
I phoned the same day and was very kindly given an appointment .The lady I saw was very helpful and nothing was to much trouble and while I was there I also received my flu and COVID jab .
Visited October 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 19 October 2023
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Alan B - Posted on 02 October 2023
I think you all do very well in Under difficult circumstances. And I am happy with the way you do that. Thank you.
Visited October 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 19 October 2023
Thank you for your kind words, we will pass this on to the team.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Stephanie M - Posted on 16 October 2023
Very easy to find & location point, staff i see were happy & polite. Will definitely use this practise again if need be
Visited October 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 19 October 2023
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 4 stars out of 5
by Anonymous - Posted on 31 October 2023
Found it difficult to get a decent time for my appointment due to work ,one criticism i had a 5 minute appointment at 9 but did not get seen until 9 15 not sure why for the delay but nearly cancelled as i had to be at work for 9 30
Visited October 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 18 March 2024
Thank you for your comments. We do try to ensure that we run to time unfortunately, sometimes clinical need can lead to delays. We will share your experience with our team.
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Review titled Your recent appointment
Rated 3 stars out of 5
by Carol M - Posted on 09 October 2023
Waste of time booking an appointment because there’s a queue out into car park not only a mixture of people and a few of us in wheelchairs and only one assistant helping
Visited October 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 18 March 2024
Thank you for your feedback. When patients attend for immunisation clinics, the appointments are issued to ensure that we do not overbook. Although the queues are initially long, due to the number of clinicians the queue reduces very quickly. We have floor walkers to ensure that those who may require further assistance are provided it, also patients can ask for help.
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Review titled My husband and I both went to have a COVID jab and flu jab.
Rated 5 stars out of 5
by Melinda S - Posted on 05 October 2023
We do not have anything else to say except the experience was the quickest we have ever had in the surgery.staff very friendly and helpful.
Visited October 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 19 October 2023
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback