Lakeside Healthcare Stamford
Lakeside Hthcare Stamford, Ryhall Road, Stamford, Lincolnshire, PE9 1YAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good experience
Rated 4 stars out of 5
by Mary Stevens - Posted on 20 November 2024
Having not being able to see a GP since before Covid it was great to finally be given an appointment without to much opposition. I saw a Dr and was delighted with his advice and help. The caring bedside manner has returned. I have never met him before but I hope I can see him again in the future.
Visited November 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Poor communication
Rated 3 stars out of 5
by Chris McLeod - Posted on 30 November 2024
I was writing a review and the app cut me off. Typical of the whole communication problem. It is almost impossible to see a doctor or nurse. The surgery do not answer the phone, the website very rarely shows available times for appointments, and they do not answer written letters. That appears to be a complete breakdown in the GP system demonstrated by their inability to communicate with people. The attitude seems to be to discourage the patients from coming to see them. Massive improvement in communication is needed, even if they say why it is difficult to make an appointment, for example. And it is simply very rude and unprofessional just to ignore letters that are written to specific people.
Visited November 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Good GP
Rated 4 stars out of 5
by Shirley Bray - Posted on 02 November 2024
The GP I have been recently seeing has been very helpful with all recent appointments two of which were face to face and he also rang me on the day he said he would.
Visited November 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2024
Very smoothly run flu clinic. So efficient, practically no wait at all. No time for friendliness though.
Visited November 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Face to face offered when needed
Rated 4 stars out of 5
by Anonymous - Posted on 27 November 2024
Thank you to the GP for taking the time to listen and make me feel comfortable also good advice in follow up and what next and advice on what to discuss with neurosurgeon on my next appointment
Visited November 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Very helpful
Rated 5 stars out of 5
by Pamela - Posted on 15 November 2024
I was very pleased with the service I had very helpful as well I have no complaints to make at all. Thank You so much
Visited November 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Practice Visit
Rated 4 stars out of 5
by Helen Harris - Posted on 16 November 2024
The GP I saw was, as always, professional and very efficient showing compassion, knowledge and understanding.
Visited November 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Flu jab
Rated 4 stars out of 5
by Anonymous - Posted on 05 November 2024
I had a great experience for my flu and covid jab, very quick and professional and really well organised to allow an easy flowing of people without delay.
Visited November 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Very poor practice
Rated 1 star out of 5
by Richard Parrish - Posted on 06 November 2024
Time with doctor was not constructive Would only talk about yet another blood test only a week after the last one Clearly was not interested in my thigh pain Explained due to work I cannot keep taking g time off as I will have no job to return to She agreed to prescribe tablets for pain relief When my wife went to pick up the prescription from Boots she was told by the pharmacy that only 1 Tablet had been prescribed by the doctor even though the label on the pill bottle states max daily dose is 2 tablets upto 8 tablets in 24 hour period No chance of taking too many as this is a joke prescription surely I am going on holiday on Saturday at 02.00 hrs and have been informed by Lakeside reception that said doctor will not be in till Friday Receptionist has tried to help but clearly this doctor needs talking to I am entitled to free prescription but have had to pay out for painkillers that should have been in a full dose prescription Clearly I am not happy at all with this doctor and will decline any further appointments with said doctor and Lakeside management need to be aware that any improvement that I had noticed had been made with the practice has been wiped out in an instant with this occurance I am extremely unhappy and disgusted with today's actions, A total and complete joke.
Visited November 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Very efficient process
Rated 5 stars out of 5
by Jane - Posted on 09 October 2024
I attended the practice for a flu and Covid vaccine. The whole process was extremely efficient taking under 5 minutes
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 30 October 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager