Lawrence Hill Health Centre
Hassell Drive, Easton, Bristol, Avon, BS2 0ANContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient and great practice
Rated 5 stars out of 5
by Linda Byrne - Posted on 04 December 2024
Doctor listened carefully asked questions responded fully to my questions, was helpful, empathetic,reassuring and set out a good pathway of actions .
Visited December 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled nhs going down hill fast
Rated 3 stars out of 5
by Anonymous - Posted on 18 December 2024
on having trying to get an appointment for my health which i have tryed many times this year (2024) i had to wait over 2 weeks for a simple blood test, on arrival the while surdury was empty including treatment room, im left baffled because every time you try get appointment they always say they are busy, busy would mean full house, so im left wondering how many people do they fob off & let down due to ther so called busy, anyway to my appointment my nurse who is a nice lady did not seem with it , on putting in the needle her hands startd to shake alot meanwhile needle still in my arm, although she was apologetic this is not professional & cause for concern, it left myself & husband very uncomfortable at the situation.
Visited December 2024
Review titled Lawrence Hill Health Centre
Replied on 20 December 2024
Dear Anonymous I am sorry to hear you had a bad experience at your recent blood test. Please do contact us and ask to speak to the practice management team if you would like to give further feedback. With regard to finding the surgery empty, many of our consultations are now done over the phone, which means that although we do not look busy, our clinicians are still working very hard to help as many people as possible. Freda Morgan Deputy Practice Manager
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Review titled Blood tests and general care
Rated 4 stars out of 5
by Ben Williams-shaw - Posted on 11 December 2024
I recently attended the surgery for a blood test, i received friendly and professional care particularly from the receptionists and the nurses who do blood tests. I appreciate thier service
Visited December 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Great physician associate
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2024
I had a wonderful appointment with one of your Physician associates. She was incredibly kind and compassionate.
Visited December 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Very supportive
Rated 5 stars out of 5
by Anonymous - Posted on 12 December 2024
I have received help and support The dr are very kind and fo extra length to help I felt heard a d looked aftered
Visited December 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2024
Very kind and understanding doctor, very helpful and understanding to my issues. I have a better understanding of my issue and have been referred for further treatment
Visited November 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Great Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2024
I felt that the dr really listened to me, and has referred me to a specialist, which is what I wanted. She was amazing
Visited November 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Good staff but poor process management.
Rated 1 star out of 5
by Angad Singh - Posted on 16 November 2024
Poor customer experience, got late to an appointment by 5 mins due to delay in train. Called and informed we'll in advance about the train delay but I was not told not to come. But after reaching I was told that you can't be attended. Surgery was almost empty with just 1 patient in the waiting area, i took half day leave from work which got wasted, I said I can wait but was told to come back after almost a month. I could have been told not to come when I called and said train is late. I was really cross and frustrated.
Visited November 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Excellent multi-disciplinary care
Rated 5 stars out of 5
by Chris - Posted on 20 November 2024
This month, I've consulted a pharmacist, a GP, and have given a blood sample, all at Lawrence Hill Health Centre, all within a week . It's now clear that weight is my main issue (the various other issues I've experienced are all exacerbated by obesity). Good teamwork and effective communication have helped me to grasp the action I must take, and I am grateful for the treatment I have received. Now I simply must lose weight ;)
Visited November 2024
Lawrence Hill Health Centre has not yet replied.
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Review titled Nurse need to be a bit more tolerant
Rated 1 star out of 5
by Anonymous - Posted on 24 November 2024
Smear test, nurse ignored the patient and made had a bad time at the smear test appointment. Nurse doesn't know how to deal with people not familiar with a smear test.
Visited November 2024
Lawrence Hill Health Centre has not yet replied.