Lea Wharf Medical
17 Bircherley Green, Hertford, SG14 1BNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great GP
Rated 4 stars out of 5
by Anonymous - Posted on 27 December 2024
Consultation was very thorough and given plenty of advice. Focus was on preventative measures as well as relevant medication. Both GP and receptionist were very helpful
Visited December 2024
Review titled Lea Wharf Medical
Replied on 30 December 2024
Thank you for your kind words and positive feedback. We're so pleased to hear that you found the consultation thorough and helpful. Providing clear advice and focusing on preventative measures is always our goal. It's wonderful to know that both the GP and receptionist made your visit a pleasant one. We truly vale your support. Best regards Lea Wharf Medical Quality Team
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Review titled Amazing service
Rated 5 stars out of 5
by Rommana - Posted on 03 December 2024
My doctor this morning was extremely thorough and caring. I felt heard and seen, and knew that I was in safe hands. I’ve had a positive experience with several other doctors at this practice too. Highly recommend.
Visited December 2024
Review titled Lea Wharf Medical
Replied on 17 December 2024
Dear Romanna, Thank you so much for sharing your feedback with us. I am so pleased to hear your experience with our dedicated GP team thus far has been positive. The team work incredibly hard to ensure we are delivering a high level of care to patients and receiving such positive feedback is very rewarding. Many Thanks Lea Wharf Medical Quality Team
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Review titled Really helpful
Rated 4 stars out of 5
by Anonymous - Posted on 03 December 2024
Went for an appointment for one reason, but asked about something else whilst I was there. The nurse was kind enough to ask a doctor to assist- he did and saw immediately that I needed antibiotics. Thank you.
Visited December 2024
Review titled Lea Wharf Medical
Replied on 17 December 2024
Thank you for taking the time to share your feedback. I am truly pleased to hear your experience with us was positive. I will share this with the team. Many Thanks Lea Wharf Medical Quality Team
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Review titled Helpful
Rated 4 stars out of 5
by Dinah Cook - Posted on 09 December 2024
I was booked for a face to face appointment with a clinician and when I tried to register it referred me to the receptionist. For some reason it still said and telephone appointment. I had specifically gone down previously in person to make that appointment as I can't hear on the phone. The very helpful receptionist spoke to the practice manager and managed to get me an appointment with a doctor at 10.55 so it meant waiting 50; minutes. I am so glad I saw a doctor as she changed my medication and I have to have another blood tests in 3 months. Also she explained everything to me.
Visited December 2024
Review titled Lea Wharf Medical
Replied on 17 December 2024
To Dinah, Firstly apologies for the confusion initially caused with your appointment. I am very pleased to hear that this was rectified for you on the same day and overall resulted in you receiving a positive experience. Thank you for your compliments and i will share this with the team. Many Thanks Lea Wharf Medical Quality Team
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Review titled Lovely GP
Rated 4 stars out of 5
by Sandra - Posted on 27 December 2024
Typed my e consult this morning at around 7.00a.m. and received telephone call almost immediately offering me an appointment that morning. Saw lovely female GP . Very helpful friendly professional was happy to explain everything and was happy to talk to me and give me time. Very impressed.
Visited December 2024
Review titled Lea Wharf Medical
Replied on 31 December 2024
Thank you for your wonderful feedback! We're delighted to hear that your e-consult experience was smooth and that you received prompt support. It's great to know that our GP provided the professional, friendly, and thorough care you needed. Our E Consult service is designed to provide personalised care plans for each individual patient according to needs. Our dedicated E Consult team allow this process to run so efficiently. Once again thank you for taking the time to share your experience, we truly appreciate it. Best wishes, Lea Wharf Medical Quality Team
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Review titled Wonderful care
Rated 5 stars out of 5
by Barbara Hickerson - Posted on 17 December 2024
My phone visits with the doctor are always very reassuring. I live alone, and have multiple heath problems. She listens to my concerns, and addresses everything that worries me. At 87, I give her credit for helping make my life better.
Visited December 2024
Review titled Lea Wharf Medical
Replied on 18 December 2024
Barbara, Thank you so much for taking the time to leave a review. It's incredibly rewarding for the team to receive such lovely feedback and i am so pleased your experience with us was positive. I will share this with the team. Many Thanks Lea Wharf Medical Quality Team
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 06 December 2024
I needed a change to be made to a blood test request. I went into the surgery and it was dealt with promptly by the reception staff and doctor, in a way that enabled the testing to be conducted very efficiently.
Visited December 2024
Review titled Lea Wharf Medical
Replied on 17 December 2024
Thank you so much for your feedback. I am so pleased your request was dealt with promptly. I hope any future experiences with us are just as positive. Many Thanks Lea Wharf Medical Team
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Review titled Medication review
Rated 4 stars out of 5
by Colin Broomfield - Posted on 19 November 2024
Call arrived on time and was thorough and clear. My wife was able to contribute to help me with call. I was reassured that all my blood tests etc were satisfactory. Thank you.
Visited November 2024
Review titled Lea Wharf Medical
Replied on 20 November 2024
Thank you for your feedback. I am very pleased you were satisfied with your experience ! Many Thanks Lea Wharf Medical Team
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Review titled Great practice
Rated 5 stars out of 5
by karin Hickleton - Posted on 05 December 2024
I had a appointment with the nurse for a checkup on my COPD, I didn't have to wait for very long only 5 minutes over the time of the appointment and had no problem with arrival and leaving the practice, lovely people.
Visited November 2024
Review titled Lea Wharf Medical
Replied on 17 December 2024
To Karin Thank you for sharing your kind words regarding the team here at Lea Wharf Medical. I am so pleased your experience with us was positive. I will share your feedback with the team ! Many Thanks Lea Wharf Medical Quality Team
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Review titled Very efficient
Rated 5 stars out of 5
by Martin Bradley - Posted on 18 November 2024
Very good. Seen promptly by nurse for appointment for injection. She managed to get GP to see me un-arranged regarding continuing cough & cold and to prescribe antibiotics.
Visited November 2024
Review titled Lea Wharf Medical
Replied on 19 November 2024
Dear Martin, Thank you for taking the time to leave us feedback. I am so pleased your experience was efficient. Your feedback will be passed to the team!