Lime Tree Surgery
Lime Tree Avenue, Findon Valley, Worthing, West Sussex, BN14 0DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 3 stars out of 5
by Heidi B - Posted on 15 January 2024
Nurse had to try 4-5 times to get blood but didn’t get enough so unsure if my bloods will be submitted
Visited January 2024
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Valerie G - Posted on 08 January 2024
Efficient assessment from a nurse practitioner who carefully listened to me and made a considered judgement and suggests follow up if I was still concerned.
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 12 January 2024
Dear Valerie, thank you taking the time to provide us with your feedback. I am pleased to hear that you were listened to and were given an efficient assessment. I have passed your comments onto the clinical team. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 4 stars out of 5
by Anthony O - Posted on 08 January 2024
Doctors and nurses always good . However organisation is poor . I was instructed to take and given 8 weeks supply of drugs , after which I was told I would be given a blood test to see if my treatment had helped . Instead of booking the blood test at the start of my 8 weeks treatment I was sent a reminder after 8 weeks had passed to book it myself online . I then had to wait 4 weeks to actually get my blood test done ? This is the second time this has happened to me in the past few years ,why ?
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 11 January 2024
Dear Anthony, thank you for taking the time to leave your comments. Unfortunately we would not have been able to book your appointment, at the start of your treatment, as our rota only goes four weeks in advance. I apologise that the reminder that you received was too late for you to get an appointment closer to the 8 weeks and will feed this back to the team who send these. You can also contact us on 01903 264101 to book a blood test for when you know one is due. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Monica F - Posted on 08 January 2024
Early ring back despite being 82 in queue and was given appointment to see Dr that day. Doctor very professional, diagnosed trouble and followed up with email providing helpful information and recommendation for XRay to follow up. First class service
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 11 January 2024
Dear Monica, thank you for taking the time to leave your review. It is pleasing to hear the doctor was professional and the overall service was first class. I have passed your comments onto the wider team. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2024
The doctor was very helpful in explaining what I should do with the various symptoms I was experiencing and prescribed the right antibiotics for me.
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 01 February 2024
Dear Patient, Thank you for taking the time to leave your feedback. I am pleased to hear that the helpful GP was able to assist with your symptoms and arrange the correct medication for your needs. Kind regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 03 January 2024
E consult worked very well with quick response, obviously correct diagnosis and treatment that worked
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 06 January 2024
Dear Patient, thank you for taking the time to leave your review. I am glad to hear that the econsult service works well for you and that you received the correct treatment. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Gail W - Posted on 15 January 2024
The nurse really cared. Although the breathing test beforehand was cancelled.due to sickness. However she was concernsd as to my health in general & hosp waiting time re my hdart. .
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 01 February 2024
Dear Gail, Thank you for taking the time to write your review. I am pleased to hear that, despite the earlier cancelled appointment, you were able to have a positive experience with our caring nurse team. Kind regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Christine B - Posted on 03 January 2024
My apt was on time. The. Nurse I saw was very helpful giving advice on a wound sustained on Christmas Day for which I had attended A & E. my apt with the Nurse was for a tetanus injection that A & E had no supplies.
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 06 January 2024
Dear Christine, thank you for taking the time to tell us of your experience. I am pleased to hear you received helpful advice from our nurse and will pass your comments onto the team. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Roger C - Posted on 15 January 2024
Ring back was prompt. Phone consultation with doctor within a few hours and prescription dealt with straight away.
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 01 February 2024
Dear Roger, Thank you for taking the time to leave your review. I am pleased to hear that you had a positive experience, from start to finish. Kind regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 15 January 2024
My appointment was only for a blood and urine test but the young lady who took my blood was very friendly and welcoming and made me laugh. The receptionist on the same day went out of her way to get me some urine sample tubes. Also I got a phone call a few days later to say that my urine sample was clear. Soba good experience ?
Visited January 2024
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 01 February 2024
Dear Patient, Thank you for taking the time to leave your feedback. I am glad to hear that your whole experience was a positive one and have passed your comments onto the wider team. Kind regards Sarah, Deputy Patient Services Manager