Medwyn Surgery
Reigate Road, Dorking, Surrey, RH4 1SDContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Medwyn Surgery.
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 January 2023
The doctor was very good. He asked lots of questions and explained what medicine I should be given. He asked to see me again in one month to check that the medicine was working.
Visited January 2023
Review titled Medwyn Surgery
Replied on 22 January 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Lovely nurse
Rated 5 stars out of 5
by Vanessa - Posted on 27 January 2023
The dreaded smear test was actually completely ok! The nurse was so lovely and reassuring and I definitely won’t dread it as much next time.
Visited January 2023
Review titled Medwyn Surgery
Replied on 30 January 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes
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Review titled The nurse was amazing
Rated 4 stars out of 5
by Olivia NUNN - Posted on 27 January 2023
She suggested a diagnosis which i had not been aware of. It was spot on. I am looking forward to managing the condition.
Visited January 2023
Review titled Medwyn Surgery
Replied on 30 January 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes
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Review titled Excellent support
Rated 5 stars out of 5
by Anonymous - Posted on 10 February 2023
The doctor responded within a day and made a very supportive and helpful call. He allayed my fears and guided me sensitively through the period while my medication took effect.
Visited January 2023
Review titled Medwyn Surgery
Replied on 11 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled The best practice available to Dorking
Rated 5 stars out of 5
by Antony Glynn - Posted on 27 January 2023
I have always found the Doctors at the Medwyn to be above average competence. You may not always see the same one, but they are all of a certain standard Very happy, thanks to all the staff!
Visited January 2023
Review titled Medwyn Surgery
Replied on 30 January 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes
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Review titled The best practice available to Dorking
Rated 5 stars out of 5
by Antony Glynn - Posted on 27 January 2023
I have always found the Doctors at the Medwyn to be above average competence. You may not always see the same one, but they are all of a certain standard Very happy, thanks to all the staff!
Visited January 2023
Review titled Medwyn Surgery
Replied on 30 January 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2023
After proactive test and issue was seen very quickly and the for subsequent tests. Appointment were good friendly and great staff Big thank you
Visited January 2023
Review titled Medwyn Surgery
Replied on 06 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Attentive, responsive, efficient, good communication.
Rated 5 stars out of 5
by Peter Davison - Posted on 31 January 2023
The on line facilities work extremely well, for health enquiries, appointments and prescription needs. Quick and appropriate responses in each of my 3 most recent approaches. Prompt appointments with appropriate health professionals, prompt action to address concerns and referrals to relevant resources beyond the surgery when required. Practitioners facility for listening, enquiring into concerns and talking through them, second to none. I invariably receive first class professional service from Medwyn and would highly rate and recommend the practice.
Visited January 2023
Review titled Medwyn Surgery
Replied on 31 January 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Good doctors but long waits
Rated 3 stars out of 5
by Anonymous - Posted on 27 January 2023
The doctor I was booked in to see was running very late. I didn’t mind because it means he’s being thorough and giving more time to his patients. Really disappointed that when booking recommended tests there was a three week wait for blood, ECG and BP checks.
Visited January 2023
Review titled Medwyn Surgery
Replied on 30 January 2023
Thank you for letting us know your experience of Medwyn. I'm sorry to hear that you had to wait an unusually long time to be seen and for the follow up investigations. It is very unusual to have to wait that long for those investigations and we would normally expect to be able to provide an appointment within 5 working days. Of course, if there are specific times of the day required, then there may be a longer wait for those appointments. We do keep an audit of patient wait times and discuss these as a team to look at ways we can improve. All feedback helps us ensure we continue to provide the best care possible to our patients and we are grateful you took the time to provide some. Kind regards Nanette Nobes Practice Business Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 January 2023
I have contacted the practice a few times over the past few months and had a call on the same day and prompt action in ever case.
Visited January 2023
Review titled Medwyn Surgery
Replied on 30 January 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes