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Merepark Medical Centre

12 Sandbach Road South, Alsager, Stoke on Trent, Staffordshire, ST7 2LU

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Merepark Medical Centre.


Reviews

Displaying 11 to 20 of 29

  1. Review titled Vaccination Session

    Rated 3 stars out of 5

    by Jenny Ryan - Posted on 07 October 2023

    The vaccination session (flu and COVID) was well organised and all staff present were excellent, both in the way they carried out the vaccinations and in their friendly demeanor.

    Visited October 2023

    Report as unsuitable

    Review titled Merepark Medical Centre

    Replied on 12 October 2023

    Thank you for taking the time to leave your kind words regarding your positive experience at the medical centre, we really do appreciate your feedback and it will be shared amongst the team. Kind regards Patient Experience Manager

    Report as unsuitable


  2. Review titled Faultless service

    Rated 5 stars out of 5

    by R Howlett - Posted on 08 October 2023

    I was invited via text to book a seasonal flu vaccine. I emailed the practice to book this and received a reply within a couple of hours, giving a slot on a Saturday morning - perfect as I would struggle to get time off work. I received a reminder two days before which was helpful. On the day, the practice was so well organised. There was an ‘in’ door with a member of staff directing patients to the correct rooms. I was only third in the queue. The two ladies in the practice room I went into were very welcoming and friendly. They took my name, DOB and then gave me the vaccination. All done in less than a minute! As I didn’t want the covid vaccine as well, I followed the one way system to leave the practice. Another very friendly member of staff just confirmed that I didn’t need the covid vaccine. As I didn’t want it, she suggested she could take my name off the contact list so I would no longer receive reminders - perfect! I then left the practice. All in all, 5 minutes and everything done!

    Visited October 2023

    Report as unsuitable

    Review titled Merepark Medical Centre

    Replied on 12 October 2023

    Thank you for taking the time to leave your kind words regarding your positive experience at the medical centre, we really do appreciate your feedback and it will be shared amongst the team. Kind regards Patient Experience Manager

    Report as unsuitable


  3. Review titled Great practice

    Rated 5 stars out of 5

    by Robert Raby - Posted on 07 October 2023

    On two consecutive Saturday mornings I have attended for flu, covid and pneumonia injections. On both occasions the staff were helpful, prompt, efficient and organised. I cannot praise them highly enough, and would not hesitate to recommend this GP practice.

    Visited October 2023

    Report as unsuitable

    Review titled Merepark Medical Centre

    Replied on 12 October 2023

    Thank you for taking the time to leave your kind words regarding your positive experience at the medical centre, we really do appreciate your feedback and it will be shared amongst the team. Kind regards Patient Experience Manager

    Report as unsuitable


  4. Review titled Friendly and helpful

    Rated 5 stars out of 5

    by Abbie - Posted on 07 October 2023

    Lovely friendly staff, welcoming. Well organised and actioned. Volunteers were also really friendly and welcoming. Well sat out and good use of space for the areas of flu jabs initially and then covid jabs in a separate area but close by. Quick and pain free! What more could you ask for. Really helpful to have on a Saturday too as I work all through the week and struggle with evening appointments due to being a single parent. Thank you all!!

    Visited October 2023

    Report as unsuitable

    Review titled Merepark Medical Centre

    Replied on 12 October 2023

    Thank you for taking the time to leave your kind words regarding your positive experience at the medical centre, we really do appreciate your feedback and it will be shared amongst the team. Kind regards Patient Experience Manager

    Report as unsuitable


  5. Review titled Saturday flu and covid jabs

    Rated 5 stars out of 5

    by Steve S - Posted on 07 October 2023

    The practice has this down to a fine art now. Speedy, friendly, efficient. I went for just my flu jab, but got my covid top-up too. Great service. Many thanks.

    Visited October 2023

    Report as unsuitable

    Review titled Merepark Medical Centre

    Replied on 12 October 2023

    Thank you for taking the time to leave your kind words regarding your positive experience at the medical centre, we really do appreciate your feedback and it will be shared amongst the team. Kind regards Patient Experience Manager

    Report as unsuitable


  6. Review titled helpful support

    Rated 4 stars out of 5

    by Andrew Tyrell - Posted on 08 September 2023

    Needed to get physio on a shoulder and staff very helpful in supplying self referral form and arranging flu and COVID injections.

    Visited September 2023

    Report as unsuitable

    Review titled Merepark Medical Centre

    Replied on 25 September 2023

    Thank you for taking the time to share your positive experience and kind words with us. It is greatly appreciated and we will inform the team to show a job well done. Kind regards Patient Experience Manager

    Report as unsuitable


  7. Review titled A good practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 23 September 2023

    I have been for a flu jab an appointment which had been made ,when I arrived I was greeted by a lovely lady she showed me where to wait but not for long then was met by a nursing team of two, brilliant and efficient.

    Visited September 2023

    Report as unsuitable

    Review titled Merepark Medical Centre

    Replied on 25 September 2023

    Thank you for taking the time to share your positive experience and kind words with us. It is greatly appreciated and we will inform the team to show a job well done. Kind regards Patient Experience Manager

    Report as unsuitable


  8. Review titled Mere Park Flu Jab Service

    Rated 5 stars out of 5

    by Lynn Jackson - Posted on 24 September 2023

    Efficient service excellent again organising queues. The team are friendly helpful and approachable

    Visited September 2023

    Report as unsuitable

    Review titled Merepark Medical Centre

    Replied on 25 September 2023

    Thank you for taking the time to share your positive experience and kind words with us. It is greatly appreciated and we will inform the team to show a job well done. Kind regards Patient Experience Manager

    Report as unsuitable


  9. Review titled Amazing Organisation

    Rated 5 stars out of 5

    by Carolyn S - Posted on 23 September 2023

    Went for my annual flu booster. The Saturday special clinic is staffed by amazing people, including Practice staff and volunteers. Such an efficient service!

    Visited September 2023

    Report as unsuitable

    Review titled Merepark Medical Centre

    Replied on 25 September 2023

    Thank you for taking the time to share your positive experience and kind words with us. It is greatly appreciated and we will inform the team to show a job well done. Kind regards Patient Experience Manager

    Report as unsuitable


  10. Review titled Amazing doctors

    Rated 4 stars out of 5

    by Anonymous - Posted on 27 April 2023

    The doctors are amazing very caring and patient and give you as much time as needed. The only issue is that you have to get passed the rude and unhelpful reception staff in order to get an appointment.

    Visited April 2023

    Report as unsuitable

    Merepark Medical Centre has not yet replied.