Merepark Medical Centre
12 Sandbach Road South, Alsager, Stoke on Trent, Staffordshire, ST7 2LUContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Merepark Medical Centre.
Reviews
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Review titled Super patient care
Rated 5 stars out of 5
by Suzanne Ledgar - Posted on 12 March 2024
Such wonderful caring staff at this surgery! I felt really lucky to visit Merepark Surgery today. Really informative and caring service. Thank you for everything you are doing at this practice.
Visited March 2024
Review titled Merepark Medical Centre
Replied on 21 March 2024
Thank you for taking the time to share your experience, it is always greatly appreciated to receive positive feedback. Your kind words will be shared with the team. Kind Regards Merepark Medical Centre
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Review titled Efficient and Focused Service
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2023
I received my flu and COVID vaccinations this morning. The nurse practitioners administered these in an effective, professional, informed and prompt manner, with an added human touch.
Visited October 2023
Review titled Merepark Medical Centre
Replied on 12 October 2023
Thank you for taking the time to leave your kind words regarding your positive experience at the medical centre, we really do appreciate your feedback and it will be shared amongst the team. Kind regards Patient Experience Manager
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Review titled Caring and personal
Rated 5 stars out of 5
by Nick Stubbs - Posted on 07 October 2023
Despite the increasing pressure put on the practice and NHS in general, the caring demeanour and patience of the staff in Merepark is fantastic.
Visited October 2023
Review titled Merepark Medical Centre
Replied on 12 October 2023
Thank you for taking the time to leave your kind words regarding your positive experience at the medical centre, we really do appreciate your feedback and it will be shared amongst the team. Kind regards Patient Experience Manager
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Review titled Vaccination Session
Rated 3 stars out of 5
by Jenny Ryan - Posted on 07 October 2023
The vaccination session (flu and COVID) was well organised and all staff present were excellent, both in the way they carried out the vaccinations and in their friendly demeanor.
Visited October 2023
Review titled Merepark Medical Centre
Replied on 12 October 2023
Thank you for taking the time to leave your kind words regarding your positive experience at the medical centre, we really do appreciate your feedback and it will be shared amongst the team. Kind regards Patient Experience Manager
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Review titled Faultless service
Rated 5 stars out of 5
by R Howlett - Posted on 08 October 2023
I was invited via text to book a seasonal flu vaccine. I emailed the practice to book this and received a reply within a couple of hours, giving a slot on a Saturday morning - perfect as I would struggle to get time off work. I received a reminder two days before which was helpful. On the day, the practice was so well organised. There was an ‘in’ door with a member of staff directing patients to the correct rooms. I was only third in the queue. The two ladies in the practice room I went into were very welcoming and friendly. They took my name, DOB and then gave me the vaccination. All done in less than a minute! As I didn’t want the covid vaccine as well, I followed the one way system to leave the practice. Another very friendly member of staff just confirmed that I didn’t need the covid vaccine. As I didn’t want it, she suggested she could take my name off the contact list so I would no longer receive reminders - perfect! I then left the practice. All in all, 5 minutes and everything done!
Visited October 2023
Review titled Merepark Medical Centre
Replied on 12 October 2023
Thank you for taking the time to leave your kind words regarding your positive experience at the medical centre, we really do appreciate your feedback and it will be shared amongst the team. Kind regards Patient Experience Manager
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Review titled Great practice
Rated 5 stars out of 5
by Robert Raby - Posted on 07 October 2023
On two consecutive Saturday mornings I have attended for flu, covid and pneumonia injections. On both occasions the staff were helpful, prompt, efficient and organised. I cannot praise them highly enough, and would not hesitate to recommend this GP practice.
Visited October 2023
Review titled Merepark Medical Centre
Replied on 12 October 2023
Thank you for taking the time to leave your kind words regarding your positive experience at the medical centre, we really do appreciate your feedback and it will be shared amongst the team. Kind regards Patient Experience Manager
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Review titled Friendly and helpful
Rated 5 stars out of 5
by Abbie - Posted on 07 October 2023
Lovely friendly staff, welcoming. Well organised and actioned. Volunteers were also really friendly and welcoming. Well sat out and good use of space for the areas of flu jabs initially and then covid jabs in a separate area but close by. Quick and pain free! What more could you ask for. Really helpful to have on a Saturday too as I work all through the week and struggle with evening appointments due to being a single parent. Thank you all!!
Visited October 2023
Review titled Merepark Medical Centre
Replied on 12 October 2023
Thank you for taking the time to leave your kind words regarding your positive experience at the medical centre, we really do appreciate your feedback and it will be shared amongst the team. Kind regards Patient Experience Manager
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Review titled Saturday flu and covid jabs
Rated 5 stars out of 5
by Steve S - Posted on 07 October 2023
The practice has this down to a fine art now. Speedy, friendly, efficient. I went for just my flu jab, but got my covid top-up too. Great service. Many thanks.
Visited October 2023
Review titled Merepark Medical Centre
Replied on 12 October 2023
Thank you for taking the time to leave your kind words regarding your positive experience at the medical centre, we really do appreciate your feedback and it will be shared amongst the team. Kind regards Patient Experience Manager
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Review titled helpful support
Rated 4 stars out of 5
by Andrew Tyrell - Posted on 08 September 2023
Needed to get physio on a shoulder and staff very helpful in supplying self referral form and arranging flu and COVID injections.
Visited September 2023
Review titled Merepark Medical Centre
Replied on 25 September 2023
Thank you for taking the time to share your positive experience and kind words with us. It is greatly appreciated and we will inform the team to show a job well done. Kind regards Patient Experience Manager
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Review titled A good practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2023
I have been for a flu jab an appointment which had been made ,when I arrived I was greeted by a lovely lady she showed me where to wait but not for long then was met by a nursing team of two, brilliant and efficient.
Visited September 2023
Review titled Merepark Medical Centre
Replied on 25 September 2023
Thank you for taking the time to share your positive experience and kind words with us. It is greatly appreciated and we will inform the team to show a job well done. Kind regards Patient Experience Manager