Montague Medical Practice
Fifth Avenue, Goole, North Humberside, DN14 6JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Solution providers
Rated 4 stars out of 5
by Anonymous - Posted on 17 May 2024
I was provided with a better option to sexual health plan than the one I was using. I'm relieved by this solution I was able to find help here. God bless you all.
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Patient. Thank you for taking the time to provide your feedback. I am pleased you were satisfied with the outcome of your appointment. Your feedback is greatly appreciated. Thanks, Amanda, Practice Manager
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Review titled Heart problem.
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2024
Saw Doctor sent for test next day. Due to results of initial test further action initiated immediately. Treatment so far excellent.
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Patient. Thank you for taking the time to provide your feedback. I am pleased you were satisfied with the outcome of your appointment. Your feedback is greatly appreciated. Thanks, Amanda, Practice Manager
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Review titled Very helpful practice
Rated 4 stars out of 5
by Anonymous - Posted on 21 May 2024
Helpful with my enquiry and issue. Gave me advice and a way forward. I was seen promptly and felt better for going.
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Patient. Thank you for taking the time to provide your feedback. I am pleased you were satisfied with the outcome of your appointment. Your feedback is greatly appreciated. Thanks, Amanda, Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Heather - Posted on 21 May 2024
The only negative about the practice is getting through on the phone, I was continually ringing for half an hour before I got through. I was seen quickly when I got there and the lady I saw was very helpful and put me at ease.
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Heather. Thank you for taking the time to provide your feedback. I am sorry you have found it difficult to get through to us on the telephones. I am pleased to report that we are having a new telephone system installed which will hopefully alleviate some of the pressures on the telephone. If you do not require an urgent appointment or an appointment on the same day we can offer a pre-booked appointment and these are released at different times of the day so you do not have to ring at 8.00am in a morning. Your feedback is greatly appreciated. Thanks, Amanda, Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Michelle Harrison - Posted on 29 May 2024
I was given a same day appointment. I was given a thorough examination explaining how to examine myself. Very calm and compassionate
Visited May 2024
Review titled Montague Medical Practice
Replied on 12 June 2024
Dear Michelle. Thank you for taking the time to provide your feedback. I am pleased you had a positive experience with your appointment. I will feed this back to the practice staff. Kind regards, Amanda, Practice Manager
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Review titled Fairly good
Rated 4 stars out of 5
by Shelley - Posted on 14 May 2024
Recently my daughter was seen by the nurse practitioner who check her over but said there was no infection at the time, sent her for a chest x-ray and blood doing, she had a week off school due to been unwell, rang for tests results to be told that they had come back but doctor had not looked at them, then was told they had not come back, my daughter went back to school yesterday for the school to ring me has she was unwell, got her seen by the gp explain everything, to be told the test results had come back and she has a infection, the gp started my daughter on antibiotics and she has to go for another chest x-ray in 6 weeks time.
Visited May 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Shelley. Thank you for taking the time to leave your feedback. I am sorry there appears to have been some confusion or lack of communication regarding your daughters test results. I hope your daughter is feeling better. If you would like me to look into the points you have made please contact me at the surgery. Thank you, Amanda, Practice Manager
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Review titled Nice practice
Rated 4 stars out of 5
by Anonymous - Posted on 10 May 2024
Quite easy to make my appointment and then collect test form. The Doctor was friendly and answered my questions.
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Patient. Thank you for taking the time to provide your feedback. I am pleased you were satisfied with the outcome of your appointment. Your feedback is greatly appreciated. Thanks, Amanda, Practice Manager
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Review titled Appointment difficult
Rated 4 stars out of 5
by Nicola Sherburn - Posted on 20 May 2024
Should have on line appointment booking facility took me 2 days to get an appointment in a queue from 8am, this is not a reflection on staff but the process staff always try to help
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Nicola. Thank you for taking the time to provide your feedback. I am sorry you have found it difficult to book an appointment. We do have the ability to pre-book appointments if your problem in not urgent for the same day. This should save you having to wait in the queue at 8am when the telephone lines are at their busiest. We are also improving our appointment system so you can book an appointment online. Thanks, Amanda, Practice Manager
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Review titled Ok practice
Rated 3 stars out of 5
by Anonymous - Posted on 19 May 2024
Just had to wait an hour for my appointment. Would have been good to have had some communication to let me know what was happening
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Patient. Thank you for taking the time to provide your feedback. I am sorry you were kept waiting for your appointment. We do usually try to inform patients if clinics are running late and I will make sure this is relayed back to the reception team. Your feedback is greatly appreciated. Thanks, Amanda, Practice Manager
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Review titled Sometimes its good sometimes not food
Rated 3 stars out of 5
by Kristine - Posted on 22 May 2024
Its hard to get any scan , just need drink paracetamol, if I go not first time with my problem ,still not do nothing. So not the best,, all country its like this,, only can help doctor ho are interested to help you. Like I hawe yesterday wery good lovely doctor,help me .
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Kristine. Thank you for taking the time to provide your feedback. I am sorry you were not satisfied with your recent visit to the surgery. If you would like to discuss your concerns further please contact me at the surgery. Thanks, Amanda, Practice Manager