Montague Medical Practice
Fifth Avenue, Goole, North Humberside, DN14 6JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Vaccination
Rated 4 stars out of 5
by Anonymous - Posted on 30 May 2024
Appointment was on time quick and easy ,no problems ,nurse was very friendly and very competent the vaccination was painless.
Visited May 2024
Review titled Montague Medical Practice
Replied on 12 June 2024
Dear Patient. Thank you for taking the time to provide positive feedback about your appointment with the practice nurse for your vaccinations. I will feed this back to the practice staff. Kind regards, Amanda, Practice Manager
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Review titled Disappointed
Rated 2 stars out of 5
by Tamara Fox - Posted on 21 May 2024
Attended for a booked appointment Tuesday 14th May with practice nurse, only to be told on arrival they had no record of the appointment. I showed the receptionist my phone as I had called on Friday the 10th May and tried for half an hour to get through to be told I couldn’t be seen Friday as they had a flu clinic but they could make me an appointment for next Tuesday. As they had no record of my appointment when I turned up on Tuesday the receptionist very helpfully said she would try and get me in to see someone else. I saw a pharmacy technician who unfortunately couldn’t help me with what I needed. She booked me an appointment for Monday the 20th May with the practice nurse at 9.15. I arrived Monday at 9.10 and booked in, after half an hour waiting I asked the receptionist when would my appointment be as I had to get back to work, she said the nurse had someone in now who was ‘tricky’ and taking a long time and there was still one more appointment before me. After 45 minutes I had to leave the doctors as I had to get back to work … so I still haven’t seen the right person in over 2 weeks :(
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Tamara. Thank you for taking the time to provide your feedback. I am sorry you have been inconvenienced a couple of times with regard to your appointments. I have looked into the dates your appointment was booked on the 20th May and unfortunately the Nurse Practitioner was consulting with a patient who required more time than was initially allocated for the appointment, resulting in her clinic that morning running extremely late. I am sorry for the inconvenience this has caused you, and if you would like to discuss this further please contact me at the surgery. Thank you, Amanda, Practice Manager
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Review titled Fantastic health care professional
Rated 5 stars out of 5
by Joanne Jackson - Posted on 02 June 2024
I was in my appointment for nearly 45 minutes and the lady had all the time in the world for me, she gave me lots of advice & support and dealt with my issue. I have never felt so important before and listened to.
Visited May 2024
Review titled Montague Medical Practice
Replied on 12 June 2024
Dear Joanne. Thank you for taking the time to provide your feedback. I am pleased you had a positive experience with your appointment. I will feed this back to the practice staff. Kind regards, Amanda, Practice Manager
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2024
Easy to book appointment, plenty carpark spaces Very friendly staff, experienced GPS. Try to book other appointments quickly as possible.
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Patient. Thank you for taking the time to provide your feedback. I am pleased to hear such positive feedback about the surgery and our staff. I will make sure your comments are passed back to the practice team. Thanks, Amanda, Practice Manager
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 31 May 2024
On time and my problem was sorted. Friendly and knowledgeable. The practice was clean and mess free.
Visited May 2024
Review titled Montague Medical Practice
Replied on 12 June 2024
Dear Patient. Thank you for taking the time to provide positive feedback about your recent visit to the practice. Kind regards, Amanda, Practice Manager
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Review titled Fantastic gp practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2024
I had a sudden and worrying medical problem which required an urgent treatment hospital visit. They advised I see my gp urgently the next day. The practice were amazing. The receptionist booked me an emergency appointment that day. The gp was wonderful, doing urgent bloods and referral that day. He did a great job of explaining things to me and was both friendly and professional. He took the time to talk to me about everything and I left feeling very grateful I have such an amazing practice to attend
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Patient. I am pleased to hear such positive comments about our surgery and wonderful staff! Thank you! I hope you are on the road to recovery. Thank you for taking the time to provide your feedback, which is greatly appreciated. Thanks, Amanda, Practice Manager
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Review titled Been with the practice 23 yrs
Rated 5 stars out of 5
by Mandy Turton-moore - Posted on 04 May 2024
I called at 10am frodat 3rd may and they made me an appointment for 2.50pm same day..doctor was really good listens to my issue and prescribed ms some antibiotics and gell for my infected haematoma in my ginfer I was literally in 5 minutes.sent prescription next door to the chemist...
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Mandy. Thank you for taking the time to provide your feedback. I am pleased you were satisfied with the outcome of your appointment. Your feedback is greatly appreciated. Thanks, Amanda, Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Pauline Dixon - Posted on 24 May 2024
Staff were very Polite and the doctor listened. The self booking in was not working. .I would not hesitate recommending this practice to family and friends
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Pauline. Thank you for taking the time to provide your feedback. I am pleased to hear a positive review about the surgery and our staff. Your feedback is greatly appreciated. Thanks, Amanda, Practice Manager
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Review titled Appointment same day
Rated 5 stars out of 5
by Angela Dennison - Posted on 04 May 2024
Thorough examination Very pleasant practitioner Asked lots of questions and made me feel at ease Very Knowledgeable
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Angela. Thank you for taking the time to provide your feedback. I am pleased you were satisfied with the outcome of your appointment. Your feedback is greatly appreciated. Thanks, Amanda, Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2024
Got to see doctor yesterday and thank goodness for that(before that nurse give me wrong medicine twice) he was a true professional and gives me the right medicine and I feel better already Anyway things happened.I'm with this practice from years and must say everyone always very nice
Visited May 2024
Review titled Montague Medical Practice
Replied on 24 May 2024
Dear Patient. Thank you for taking the time to provide your feedback. I am pleased you were satisfied with the outcome of your appointment with the doctor. If you would like to discuss any of your concerns (Nurse giving you the wrong medication twice?) please contact me at the surgery. Your feedback is greatly appreciated. Thanks, Amanda, Practice Manager