Riverbank Medical Centre
Dodsley Lane, Easebourne, Midhurst, West Sussex, GU29 9AWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Wonderful practice - efficient and kind
Rated 5 stars out of 5
by Carol Brigstocke - Posted on 14 November 2023
Brilliant nurses and Dr who not only dealt with my infected leg, but also noticed that my travel jabs were out I date so gave me those while I was there I could not ever fault the Riverbank Practice
Visited November 2023
Review titled Riverbank Medical Centre
Replied on 22 November 2023
Thank you for taking the time to leave a review about your recent visit to Riverbank. I will pass your comments onto the staff who treated you that day. It is always nice to hear positive comments from patients.
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Review titled Amazing nurse
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2023
I had superb treatment from the nurse today. Outstanding in every way and put me completely at ease. Would highly recommend.
Visited November 2023
Review titled Riverbank Medical Centre
Replied on 07 December 2023
Thank you for taking the time to review your recent contact with the practice. I am glad to hear the appointment was outstanding and I will certainly feed this back to the nursing team, I know they will be pleased to hear that their care has been appreciated.
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Review titled Efficient and proactive practice
Rated 5 stars out of 5
by Matthew Wood - Posted on 14 November 2023
It always seems to be easy to speak to someone and get appointments at Riverbank. I have found all the doctors and nurses I have encountered there to be friendly, attentive and communicative, and willing to make referrals when needed. The admin side of things seems to be very efficient too.
Visited November 2023
Review titled Riverbank Medical Centre
Replied on 22 November 2023
Thank you for your kind review. All the GP's, nurses and staff work hard to provide the most caring, efficient and friendly service they can and it is always nice to have this recognised by our patients.
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Review titled Couldn't be better
Rated 5 stars out of 5
by Tim Batten - Posted on 27 November 2023
A promt call back from the GP, within the originally specified time slot and very informative as to the best course of action
Visited November 2023
Review titled Riverbank Medical Centre
Replied on 07 December 2023
Thank you for taking the time to review your recent contact with the practice. I am glad you found the call back timely and the contact with the GP supportive.
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Review titled Good experience
Rated 5 stars out of 5
by Gina - Posted on 08 October 2023
Went along to have flu/Covid vaccs, were seen straight away even though we were early and didn’t feel a thing! It can take a while to get through on the phone (an issue with any surgery) but when you do a GP phones back very soon to discuss your problem, and then if necessary an appointment is made quite quickly, unlike experiences I’ve had with previous surgeries. A really good system.
Visited October 2023
Review titled Riverbank Medical Centre
Replied on 10 October 2023
Thank you for taking the time to review your recent visit for your flu and covid jabs. We did over 1000 jabs during the weekend with very little waiting. We appreciate getting through on the telephone may be tricky and we did have a new system installed last year to help increase the capacity of calls we could accept. There is also the facility to send an e-consultation to save having to get through on the phone. I will pass your comments onto the staff who gave up their weekend to vaccinate our patients, it is so nice to hear it was appreciated.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2023
Quick appointments Professional service. Many disciplines covered flexibility with hours. Been with them for 20 years and skyways impressed
Visited October 2023
Review titled Riverbank Medical Centre
Replied on 30 October 2023
Thank you for taking the time to leave a review. It is always nice for the Doctors and staff to receive positive comments about the service we provide for our patients. We work hard to provide the best care we can and it is very much appreciated when this is recognised.
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Review titled Friendly and efficient practice
Rated 5 stars out of 5
by Alex - Posted on 24 October 2023
Having used both the online form and phoned in, both contact methods were delt with in a timely and efficient manner. The doctor phoned me back within a couple of hours and a same day appointment was made.
Visited October 2023
Review titled Riverbank Medical Centre
Replied on 30 October 2023
Thank you for taking the time to leave a review about your recent contact with the practice. It is always nice to hear that our systems are working efficiently and our patients are receiving the best care we can provide for them.
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Review titled On Time appointment. Easy to book
Rated 5 stars out of 5
by Anonymous - Posted on 23 October 2023
As always, the practice makes booking appointments easy and are generally always on time (if not, its normally only because of an understandable priority)
Visited October 2023
Review titled Riverbank Medical Centre
Replied on 30 October 2023
Thank you for taking the time to leave a review about our appointments system. We do try to make things as easy as we can for patients to access us and it is always nice to know that this has been achieved.
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Review titled Very good service
Rated 5 stars out of 5
by Mike Cooke - Posted on 03 October 2023
Compared to other peoples problems with other health centers, I rate myself very lucky to be served by the Riverbank Health Center and always get an appointment by the following day and am treated with friendly care.
Visited September 2023
Review titled Riverbank Medical Centre
Replied on 04 October 2023
Thank you for taking the time to leave a review about the service you have received from Riverbank. All the staff work very hard to provide the best service they can and the triage system allows us to offer appointments with minimal waits.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Fiona Southern - Posted on 14 September 2023
From the time the call is answered the reception staff are most helpful and friendly. My Dr is exceptional in her approach to my complicated medical history.
Visited September 2023
Review titled Riverbank Medical Centre
Replied on 24 September 2023
Thank you for taking the time to leave a review. All our staff work as hard as they can to provide the best service they can and it is always nice to hear that this is appreciated by our patients.