Riverbank Medical Centre
Dodsley Lane, Easebourne, Midhurst, West Sussex, GU29 9AWContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Riverbank Medical Centre.
Reviews
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Review titled Very good service
Rated 5 stars out of 5
by Mike Cooke - Posted on 03 October 2023
Compared to other peoples problems with other health centers, I rate myself very lucky to be served by the Riverbank Health Center and always get an appointment by the following day and am treated with friendly care.
Visited September 2023
Review titled Riverbank Medical Centre
Replied on 04 October 2023
Thank you for taking the time to leave a review about the service you have received from Riverbank. All the staff work very hard to provide the best service they can and the triage system allows us to offer appointments with minimal waits.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Fiona Southern - Posted on 14 September 2023
From the time the call is answered the reception staff are most helpful and friendly. My Dr is exceptional in her approach to my complicated medical history.
Visited September 2023
Review titled Riverbank Medical Centre
Replied on 24 September 2023
Thank you for taking the time to leave a review. All our staff work as hard as they can to provide the best service they can and it is always nice to hear that this is appreciated by our patients.
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Review titled Lovely practice
Rated 5 stars out of 5
by Yvonne Melville - Posted on 19 September 2023
The staff are always friendly and very helpful. Can always speak to or see a doctor the same day when it is necessary. A few days if not Important.
Visited September 2023
Review titled Riverbank Medical Centre
Replied on 24 September 2023
Thank you for taking the time to leave a review. All our staff work as hard as they can to provide the best service they can and it is always nice to hear that this is appreciated by our patients. Having quick access to GP appointments, when it is clinically necessary, is important to us, which is why we moved to a triage system a few years ago.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2023
I recently came in with a problem and I was very impressed with how thorough I was checked over, and tests recommended. The GP was spoton with the diagnosis from the beginning and I'm now on treatment. Thank you for doing a good job and caring for your patients.
Visited September 2023
Review titled Riverbank Medical Centre
Replied on 24 September 2023
Thank you for taking the time to leave a review. I am glad you were happy with the treatment you received. All our staff work as hard as they can to provide the best service they can and it is always nice to hear that this is appreciated.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Sharon Bowell - Posted on 15 September 2023
I’ve always received the very best service at Riverbank Medical Centre and have no complaints whatsoever about any of the services it provides. We are extremely fortunate in Midhurst to have a very caring team looking after our wellbeing. My ’family’ GP was consistently in service for 29 years and I was with one before that for 11. I’m feeling hopeful my new GP of the last 2 years will also stay long term as he has already shown the best qualities needed for filling the position a long standing family doctor needs. All the support staff in the medical room are incredibly kind and helpful as are the receptionists. We are also fortunate to have a good system in place for making appointments and although may need to wait a day or two to speak to our own GP or may need to call back another day for non emergencies it really does work overall. Thank you everyone at Riverbank for all that you do.
Visited September 2023
Review titled Riverbank Medical Centre
Replied on 24 September 2023
Thank you for taking the time to leave such a supportive review of the Medical Centre. All our staff work as hard as they can to provide the best service they can and it is always nice to hear that this is appreciated.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Fiona Southern - Posted on 14 September 2023
From the time the call is answered the reception staff are most helpful and friendly. My Dr is exceptional in her approach to my complicated medical history.
Visited September 2023
Review titled Riverbank Medical Centre
Replied on 24 September 2023
Thank you for taking the time to leave a review. All our staff work as hard as they can to provide the best service they can and it is always nice to hear that this is appreciated by our patients.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 August 2023
After my triage request I got a callback within 2 hours and was offered an appointment same day. An all-round excellent service.
Visited August 2023
Review titled Riverbank Medical Centre
Replied on 08 August 2023
Thank you for taking the time to leave a review of your recent contact with us. We do try to call everyone back within a few hours of the initial contact and if appropriate, offer a face to face appointment either the same day or within a couple of days.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2023
The receptionist was great with good communication. The Nurse was great with good communication and chatted to me. I was seen on time and not rushed at all.
Visited August 2023
Review titled Riverbank Medical Centre
Replied on 10 August 2023
Thank you for leaving a review about your recent contact with us. It is always nice to hear that our hard work is appreciated. I will ensure that the nursing team and the receptionists see your kind comments.
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Review titled Great Service Once More
Rated 5 stars out of 5
by The Silver Fox - Posted on 04 August 2023
Booked routine appointment with nurse, appointment offered that afternoon, excellent. Also requested that my medical records were updated with some work related information, did this online. Less than 24 hours later, received a text from admin stating that this information will be passed to my GP to annotate my records. Brilliant Service…
Visited August 2023
Review titled Riverbank Medical Centre
Replied on 08 August 2023
Thank you for leaving a review of your recent contacts with the practice. I am glad you got an appointment quickly and we were able to facilitate the information being added to your record.
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Review titled Kind and caring practice
Rated 5 stars out of 5
by Jackie Wright - Posted on 29 August 2023
I have never ever had a bad experience or treatment always exceptional care from all of the doctors and nurses
Visited August 2023
Review titled Riverbank Medical Centre
Replied on 30 August 2023
Thank you for your kind review. All the staff work hard to provide the best possible level of care and it is always appreciated to hear that this has been achieved.