Riverbank Medical Centre
Dodsley Lane, Easebourne, Midhurst, West Sussex, GU29 9AWContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Riverbank Medical Centre.
Reviews
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Review titled Wonderful practice
Rated 5 stars out of 5
by Fiona Southern - Posted on 14 September 2023
From the time the call is answered the reception staff are most helpful and friendly. My Dr is exceptional in her approach to my complicated medical history.
Visited September 2023
Review titled Riverbank Medical Centre
Replied on 24 September 2023
Thank you for taking the time to leave a review. All our staff work as hard as they can to provide the best service they can and it is always nice to hear that this is appreciated by our patients.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 August 2023
After my triage request I got a callback within 2 hours and was offered an appointment same day. An all-round excellent service.
Visited August 2023
Review titled Riverbank Medical Centre
Replied on 08 August 2023
Thank you for taking the time to leave a review of your recent contact with us. We do try to call everyone back within a few hours of the initial contact and if appropriate, offer a face to face appointment either the same day or within a couple of days.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2023
The receptionist was great with good communication. The Nurse was great with good communication and chatted to me. I was seen on time and not rushed at all.
Visited August 2023
Review titled Riverbank Medical Centre
Replied on 10 August 2023
Thank you for leaving a review about your recent contact with us. It is always nice to hear that our hard work is appreciated. I will ensure that the nursing team and the receptionists see your kind comments.
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Review titled Great Service Once More
Rated 5 stars out of 5
by The Silver Fox - Posted on 04 August 2023
Booked routine appointment with nurse, appointment offered that afternoon, excellent. Also requested that my medical records were updated with some work related information, did this online. Less than 24 hours later, received a text from admin stating that this information will be passed to my GP to annotate my records. Brilliant Service…
Visited August 2023
Review titled Riverbank Medical Centre
Replied on 08 August 2023
Thank you for leaving a review of your recent contacts with the practice. I am glad you got an appointment quickly and we were able to facilitate the information being added to your record.
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Review titled Kind and caring practice
Rated 5 stars out of 5
by Jackie Wright - Posted on 29 August 2023
I have never ever had a bad experience or treatment always exceptional care from all of the doctors and nurses
Visited August 2023
Review titled Riverbank Medical Centre
Replied on 30 August 2023
Thank you for your kind review. All the staff work hard to provide the best possible level of care and it is always appreciated to hear that this has been achieved.
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2023
No long queue when I first phoned. Efficient service and the Doctor phoned much quicker than I expected. Seen by a Doctor in the afternoon. Despite negative experiences in the media mine was very positive.
Visited July 2023
Review titled Riverbank Medical Centre
Replied on 26 July 2023
Thank you for taking the time to leave a review, I am glad you had a positive experience. We pride ourselves on having an appointment system that enables us to be able to offer appointments to our patients very quickly and it is always nice to hear that this is appreciated.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2023
No waiting, thorough check, clear explanation of condition, clear explanation of solutions. Feel well looked after
Visited July 2023
Review titled Riverbank Medical Centre
Replied on 26 July 2023
Thank you for leaving a review of your recent contact with us. I am glad to hear you feel well looked after by the surgery as this is what we work hard to achieve for all our patients.
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Review titled Fantastic help
Rated 5 stars out of 5
by E Wilson - Posted on 26 July 2023
We had a problem with a hospital referral where the chosen hospital's attitude was that we were "out of area". This was in spite of the fact that patients have the legal right to ask for an appointment to be moved to a different provider if the wait time would be longer than the maximum specified. Riverbank staff went above and beyond to sort this. I can't praise them enough.
Visited July 2023
Review titled Riverbank Medical Centre
Replied on 08 August 2023
Thank you for your kind comments about the admin staff's help with your recent referral. It is reassuring to know that this has been resolved.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 June 2023
Very efficient and well-run practice. Never a problem with getting to speak with the doctors and being assessed.
Visited June 2023
Review titled Riverbank Medical Centre
Replied on 26 June 2023
Thank you for taking the time to leave your positive review about Riverbank. It is very much appreciated.
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Review titled Good Experience
Rated 5 stars out of 5
by Andrew Hiscock - Posted on 06 June 2023
very friendly and efficient staff, both medical and non medical staff. Made to feel like I was important and treated with tact and kindness.
Visited June 2023
Review titled Riverbank Medical Centre
Replied on 08 June 2023
Thank you for taking the time to leave a review of Riverbank and for your supportive comments. It is always such a boost to the GP's and staff to have their hard work recognised in this way.