Sutton Benger Surgery
Chestnut Road, Chippenham, Wiltshire, SN15 4RPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very Kind People
Rated 5 stars out of 5
by Mark Stewart - Posted on 26 July 2023
I was given an appointment at quite short notice that fitted with my schedule. I saw a GP and a Nurse and they were both very kind and reassuring. The receptionist was also very nice and helpful. Overall a great service from all involved thank you.
Visited July 2023
Review titled Sutton Benger Surgery
Replied on 26 September 2023
Thank you for your kind words! We're delighted to hear that our team could accommodate your schedule and provide you with excellent care. Your feedback is greatly appreciated, Kind Regards Julie Taylor - Operations Manager
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Review titled Good
Rated 5 stars out of 5
by Martin Foot - Posted on 22 July 2023
She spent time listening to me and was very helpful. I must say that Sutton Benger practise have some very good and helpful staff
Visited July 2023
Review titled Sutton Benger Surgery
Replied on 26 September 2023
Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Our team at Sutton Benger Practice is dedicated to providing the best care possible. Kind regards, Julie Taylor - Operations Manager
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Review titled Good consultation
Rated 4 stars out of 5
by Diana Wright - Posted on 06 July 2023
I was listened to and asked about related issues in the one appointment which is unusual. A further piece of research has been ordered for something which has been troubling me for years without any action being suggested before.
Visited July 2023
Review titled Sutton Benger Surgery
Replied on 26 September 2023
Thank you for your kind feedback! We are very happy to hear that you felt heard during your recent appointment. Your well-being is a priority, and we're committed to addressing your concerns with thorough care. Kind regards, Julie Taylor - Operations Manager
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Review titled Very helpful and professional Advanced Nurse Practitioner
Rated 4 stars out of 5
by Peter - Posted on 08 July 2023
Excellent summary of recent blood test in a friendly and professional way. Other medical concerns were addressed and a referral was made.
Visited July 2023
Review titled Sutton Benger Surgery
Replied on 26 September 2023
Thank you for your kind words! We are very happy to hear that you found the summary of your recent blood test helpful and the overall experience friendly and professional. Your health and well-being are a priority and we are glad we could address your other medical concerns and provide a referral as needed. Kind Regards, Julie Taylor - Operations Manager
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Review titled Superb service
Rated 5 stars out of 5
by Ted Quick - Posted on 22 July 2023
Absolutely fantastic experience with really plain English and excellent explanation. I left feeling confident that the diagnosis given to me was correct.
Visited July 2023
Review titled Sutton Benger Surgery
Replied on 26 September 2023
Thank you for your kind words! We are very happy to hear about your fantastic experience and confidence in your diagnosis. Your trust means a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Pleasant visit
Rated 4 stars out of 5
by Paul Logan - Posted on 21 July 2023
My first visit to the surgery was very pleasant.The receptionist was very friendly and helpful and the GP listened to my issues and was able to quickly arrange my continued treatment with follow ups and referrals .
Visited July 2023
Review titled Sutton Benger Surgery
Replied on 26 September 2023
Thank you for your kind words! We're delighted to hear that your first visit was pleasant and that you found our team helpful. We're committed to providing excellent care, and we look forward to continuing to support you in your treatment. Kind regards, Julie Taylor - Operations Manager
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Review titled Difficult to get urgent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2023
While it does remain difficult to get an urgent appointment, due to the huge demand for GP services, it's worth the wait. Efficient and effective GP consultation that delivered in 10mins what was needed to begin a recovery journey.
Visited July 2023
Review titled Sutton Benger Surgery
Replied on 26 September 2023
Thank you for your kind review and for your understanding. We are delighted to hear that you found our services efficient and effective in kickstarting your recovery journey. Your patience is greatly appreciated. Kind regards Julie Taylor - Operations Manager
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Review titled This time
Rated 5 stars out of 5
by Ted Quick - Posted on 06 July 2023
This time my experience was excellent and the doctor very efficient kind and caring. I felt that they were very concerned about my problem and took immediate steps to help me get the best possible treatment
Visited July 2023
Review titled Sutton Benger Surgery
Replied on 26 September 2023
Thank you so much for your kind words and feedback! We are happy to hear that you had an excellent experience during your visit. Our team are committed to providing efficient, compassionate care, and it is great to know that you felt valued and supported. Kind regards Julie Taylor, Operations Manager
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Review titled Good advice
Rated 5 stars out of 5
by Paul Chartier - Posted on 05 June 2023
Annual medical review and excellent understanding of my issues, with a follow up plan from the Doctor
Visited June 2023
Review titled Sutton Benger Surgery
Replied on 26 September 2023
Thank you for your kind words! We're delighted to hear you had a positive experience with your annual medical review and follow-up plan. Many thanks, Julie Taylor - Operations Manager
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Review titled Great place
Rated 4 stars out of 5
by Susan Smith - Posted on 16 June 2023
The doctor that I saw was brilliant, he explained everything very clearly to me, I also like going there as I see the nurse every 2 months for bloods she is brilliant as well. The other staff are nice and friendly who you can have a laugh with. The place overall is quiet which I like
Visited June 2023
Review titled Sutton Benger Surgery
Replied on 26 September 2023
Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a great experience with our doctor and nurse. Your comfort and understanding of your healthcare are our priority, and we're happy to know that you found their explanations helpful. We also appreciate your compliments about our friendly staff and the welcoming atmosphere we strive to create. Your feedback encourages us to continue providing excellent care in a quiet and comfortable environment. Many thanks, Julie Taylor - Operations Manager