The Allan Practice
Calcot Medical Centre, Hampden Road, Chalfont St. Peter, Gerrards Cross, SL9 9SAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A brilliant practice
Rated 5 stars out of 5
by Scott Knowler - Posted on 02 November 2022
My family and I recently moved to the area and needed to join a new Dr’s practice and this one came highly recommended. As far as first impressions go, we’re extremely happy with the Allen Practice. All staff members have been very helpful and our family Dr is second to none! Highly recommend!
Visited November 2022
Review titled The Allan Practice
Replied on 02 November 2022
Thank you Scott! Welcome to the area and glad that your experience to date has matched the recommendation that was made. I am confident that you will see the same going forwards. Kind regards, Dr. Gurjit S. Dhesi
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Review titled Great GP and practice
Rated 5 stars out of 5
by Vikram - Posted on 08 November 2022
Having had a few medical concerns lately, I want to thank the Allan Practice for their consistent support and service. My GP has been great, supportive and always helpful - I would recommend the practice to anyone in the area.
Visited November 2022
Review titled The Allan Practice
Replied on 21 November 2022
Thank you Vikram - we rely upon feedback like yours to know that we are doing things well. It also acts as a great morale booster for all of our staff who sometimes work in quite trying circumstances. Kind regards, Dr. Gurjit S. Dhesi
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Review titled All ways there for us
Rated 5 stars out of 5
by Anonymous - Posted on 16 November 2022
I made an appointment no problem I saw my normal Dr very good advice had flu and Covid vaccinations thanks Calcot medical centre.
Visited November 2022
Review titled The Allan Practice
Replied on 21 November 2022
Thank you. I appreciate your time in providing feedback for us. It might be worth noting that there are two practices based at the Calcot Medical Centre, we being The Allan Practice. Kind regards, Dr. Gurjit S. Dhesi
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2022
I have had several reasons to contact the surgery in recent months with various ailments and have been surprised and pleased to have such prompt assistance. Referrals to consultants have been received in good time. Supportive appointments with short waiting times.
Visited November 2022
Review titled The Allan Practice
Replied on 08 December 2022
Thank you. I appreciate your time in letting us know how we have done and both hope and expect the good service that you have received to continue! Kind regards, Dr. Gurjit S. Dhesi
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Review titled The NHS at its best
Rated 5 stars out of 5
by Leslie - Posted on 01 December 2022
I’m not a regular user of The Allen practice but whenever I need a consultation or a referral I’m so pleased to be registered with you. Available, professional, listen, considerate, understand next steps and take action in a timely manner. At anytime one could not expect more, during these times I can only thank you….you are a role model for “best practice “
Visited November 2022
Review titled The Allan Practice
Replied on 02 December 2022
Thank you Leslie. I appreciate your glowing feedback. As you will read from multiple other feedbacks, your opinion is not isolated. I hope that all the feedback as a whole is representative of the kind of practice that we already are, and strive to remain. Kind regards, Dr. Gurjit S. Dhesi
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Review titled Great Service
Rated 5 stars out of 5
by Nicholas Caley - Posted on 04 November 2022
Using the Patient Access on-line facility, I was able to book an appointment within one week. The Doctors advice was clear, concise and easily understood. We are fortunate to have such a good surgery in our area.
Visited November 2022
Review titled The Allan Practice
Replied on 04 November 2022
Thanks Nick. I appreciate your time in providing feedback and glad you appreciate the standards that we always strive to uphold in sometimes quite challenging circumstances. Kind regards, Dr. Gurjit S. Dhesi
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Review titled Great Practice
Rated 5 stars out of 5
by Laura W - Posted on 15 November 2022
I have been a patient for a couple of years now and cannot fault the service I have received at the Allan Practice. From speaking to the receptionists and to then having phone calls or face to face appointments with the doctors everyone has been friendly and welcoming and my concerns have been dealt with swiftly and followed up when needed.
Visited November 2022
Review titled The Allan Practice
Replied on 21 November 2022
Thank you Laura. I know that the whole Allan Practice team strive to work to the very highest standards possible in the NHS and I am glad that your personal experience has been positive from start to finish. Kind regards, Dr. Gurjit S. Dhesi
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Review titled empathetic and supportive
Rated 5 stars out of 5
by Harj - Posted on 17 October 2022
A few recent interactions with regarding my elderly mother have been very good. Aside for prompt calls (many times ahead of scheduled times), the doctor has demonstrated great patience and empathy when dealing with my elderly mother and has gone out of his way to find short and long term solutions. A great start to the new practice. thank you!
Visited October 2022
Review titled The Allan Practice
Replied on 18 October 2022
Hi Harj, Thank you for your positive endorsement of our latest GP partner. I am glad that your mother is receiving good care. Kind regards, Dr. Gurjit S. Dhesi
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Review titled Good practice
Rated 3 stars out of 5
by Anonymous - Posted on 14 October 2022
This is a good practice and the doctors and nurses are very friendly and provide great health care. It’s always been easy for me to get a telephone appointment and they answer messages very quickly on the NHS App and Patient Access. However I would say that whenever I have spoken to secretaries that I have found them quite unhelpful and rude at times.
Visited October 2022
Review titled The Allan Practice
Replied on 15 October 2022
Thank you A. I am sorry that your were not able to offer more stars but I appreciate your honest feedback! It sounds like your interactions with our secretaries is what held you back from posting a higher rating. In their defence, I know that they run extremely busy desks with often a constant queue of patients waiting to talk to them. (Unfortunately limited NHS resources prevent us from having a larger pool of secretaries.) I guess this means that they have to strike the right balance between being succinct / to the point and spending too long on any one call. Although not intended, at times this may come across as abrupt or rude to some. That said, they receive regular training on telephone manner and what we expect from them and I will ensure that your comments are fed back appropriately. Kind regards, Dr. Gurjit S. Dhesi
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Review titled Caring and thorough
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2022
I saw the doctor yesterday at very short notice. I phoned the surgery just after 9 am and was offered an appointment at 10.30. I was very anxious that I was developing a DVT. My concern was immediately recognised by the secretary I spoke to on the phone which was excellent. The doctor was very thorough and she explained everything carefully. She measured my blood pressure and weight. She examined my lower leg very thoroughly and I was reassured by her diagnosis. At no time I feel she was rushing. She was very caring and empathetic in her response to how I was feeling.
Visited October 2022
Review titled The Allan Practice
Replied on 20 October 2022
Thank you. I am glad that you had a positive experience at what must have been a worrying time for you. I hope that things are on the mend for you now. Kind regards, Dr. Gurjit S. Dhesi