The Broadway Surgery
3 Broadway Gardens, Monkhams Avenue, Woodford Green, Essex, IG8 0HFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled As suggested - great practice
Rated 5 stars out of 5
by Rayden - Posted on 08 June 2024
I got an appointment and pleased that I had the option of telephone or coming in. I chose to come in which was clearly the right option as I was referred to go to A&E immediately. So naturally pleased I had gone in but a bit apprehensive.
Visited June 2024
The Broadway Surgery has not yet replied.
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Review titled Superb practice nurse
Rated 5 stars out of 5
by John Fagan - Posted on 03 June 2024
Saw the practice nurse who spotted an infection with my leg and suggested I needed IV antibiotics. Went to A&E and was admitted for treatment which is now complete.
Visited June 2024
The Broadway Surgery has not yet replied.
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Review titled ok practice
Rated 4 stars out of 5
by Ruba - Posted on 07 June 2024
I went to see the physiotherapist for my wrist pain. I thought she was helpful and I need to try be committed to doing physiotherapy exercises . however the physiotherapist said that I need try ice pack too and exercises first of all and can see whether can refer me to X-ray scan or ultrasound scan after six weeks . I was want a scan urgently but then I agree with her that I need try techniques and also take ibuprofen for my wrist pain. I’m happy and satisfied with her typed on screen what she was saying because I’m deaf and sometimes could not understand her . anyhow I’m satisfied with the outcome my appointment
Visited June 2024
The Broadway Surgery has not yet replied.
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Review titled I’m confused.
Rated 2 stars out of 5
by Anonymous - Posted on 12 June 2024
Doctors all say different things, we were told all my bloods were abnormal but then when we came in he said they were all fine but I got texts and notifications on the nhs app saying they were all abnormal and I need to speak to a doctor as soon as possible.
Visited June 2024
The Broadway Surgery has not yet replied.
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Review titled Disappointing
Rated 2 stars out of 5
by G Maria - Posted on 08 June 2024
Incredibly slow waiting times. It’s hard enough to get an appointment, then once you have one the gp surgery is slow. Very little concern or care. A lot of elderly people with mobility issues coming in and having to queue with other people at the front. Waited an hour past my slot time until I was seen. I had a concern over a potential skin cancerous mole, I was laughed at and then given a referral (I was happy to get the referral), but the whole experience made me feel rather silly when I was just coming to get checked and take preventative measures. Overall very disappointing
Visited June 2024
The Broadway Surgery has not yet replied.
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Review titled Caring practice
Rated 5 stars out of 5
by David Evans - Posted on 27 June 2024
I have just had an appointment with a doctor at the surgery following the loss of my wife. I was dealt with sympathy and professionalism.
Visited June 2024
The Broadway Surgery has not yet replied.
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Review titled Great
Rated 5 stars out of 5
by Michael Grace - Posted on 22 May 2024
I was seen quickly and received a clear advice regarding my issue. It was understandable and actionable by me. Hopefully the issue will now resolve itself.
Visited May 2024
The Broadway Surgery has not yet replied.
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Review titled Same this time as last 20 years
Rated 1 star out of 5
by Anonymous - Posted on 18 May 2024
My last vist as met with same treatment as last 20 years. Reception staff was too husy to attend. Made me wait and then asked if i had to wait longer blamed me for being late even though i was waiting from exact appointment tome. When was called for appointment got anlther interrogation and very rude behaviour for being late even though i wasnt. Extremely rude staff. Difficult to get appointments. Would not want to go back if given a choice. Still no face to face appointments. Reception staff as unhelpful as ever
Visited May 2024
The Broadway Surgery has not yet replied.
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Review titled Efficient and caring service
by Janet Lovell - Posted on 22 May 2024
My blood test and blood pressure test (with height and weight) were carried out efficiently by the friendly Practice Nurse and Healthcare Assistant and trainee. I also spoke about an appointment with an efficient Receptionist.
Visited May 2024
The Broadway Surgery has not yet replied.
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Review titled Great practice, poor locum
Rated 1 star out of 5
by Penelope’s mum - Posted on 14 May 2024
We saw a locum. My daughter has regular uti and the dr said she could catch them from toilet seats at school. she told my daughter to drink more water but then scared her about using public toilets. Absolutely ludicrous. She had no idea what the appointment was meant to be about, couldn’t find the test results and suggested I booked an appointment with a different doctor. The surgery is normally amazing but I’m disappointed about the locum they have there at the moment. She gave poor advice and tried to pass the buck to a different doctor.
Visited May 2024
The Broadway Surgery has not yet replied.