The Deepings Practice
Godsey Lane, Market Deeping, Peterborough, Cambridgeshire, PE6 8DDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly and thorough Dr
Rated 4 stars out of 5
by Anonymous - Posted on 20 September 2024
Very friendly Dr who asked lots of questions and reassured me of my concerns - is asking for a second opinion from an another doctor so that I am reassured that my issues have been properly addressed.
Visited September 2024
Review titled The Deepings Practice
Replied on 19 October 2024
Dear Patient, Thank you for taking the time to leave a review for the Deepings Practice. It is wonderful to receive this feedback, I will ensure this is shared with the full practice team. We hope you are feeling better. Kind Regards Claire Deputy Practice Manager
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Review titled Awful not even one star
Rated 1 star out of 5
by Anonymous - Posted on 13 September 2024
I called after waiting half an hour on hold. Asked for an appointment to be told I couldn’t have one and to go to 111 or urgent treatment centre. It’s a flare up of a chronic condition. apparently they only give appointments for 8 am and they are all full and I can’t book for another day. So frustrating and upsetting that it seems there is a lack of compassion.
Visited September 2024
Review titled The Deepings Practice
Replied on 13 December 2024
Dear Patient, Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration and inconvenience you faced when trying to book an appointment, especially during a flare-up of a chronic condition. We understand how important timely access to care is, and we sincerely apologise if our booking process has caused you to feel unsupported. While our same-day appointments often fill up quickly due to high demand, we are always looking for ways to improve our system and provide better care for our patients. In the meantime, we recommend speaking with our reception team about any alternative options, including pre-booking a routine appointment where possible. Your feedback is valuable to us, and we will use it to work on ensuring a more compassionate and accommodating experience for all our patients. Kind Regards Claire Deputy Practice Manager
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Review titled Talking to nurses
Rated 4 stars out of 5
by Brenda Ann Barker - Posted on 26 September 2024
Talking to the nurses on the phone are fine for discussing results after annual review of diabetes and heart regarding medications having had feet inspection etc bloods
Visited September 2024
Review titled The Deepings Practice
Replied on 19 October 2024
Dear Ms Barker Thank you for taking the time to leave a review for the Deepings Practice. I will ensure this is shared with the nursing team. Kind Regards Claire Deputy Practice Manager
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Review titled Excellent Service
Rated 5 stars out of 5
by Stuart Mason - Posted on 27 September 2024
Could not have asked for better service, from reception staff or the Doctor, who was welcoming, professional and also solved my problem. Thanks to all.
Visited September 2024
Review titled The Deepings Practice
Replied on 19 October 2024
Dear Mr Msson, Thank you for taking the time to leave a review for the Deepings Practice. It is wonderful to receive this feedback, I will ensure this is shared with the full practice team. Kind Regards Claire Deputy Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 September 2024
Professional, friendly, informative. Listened to how I felt about earwax issues. Was able to offer reassurance and support. Imogen Woolf
Visited September 2024
Review titled The Deepings Practice
Replied on 13 December 2024
Dear Patient, Thank you so much for your kind words and feedback for our nurse. It is wonderful to hear that she was professional, friendly and informative, and offered you reassurance and support. We strive to ensure all our patients feel supported and well-informed, and it means a lot to know that she made such a positive impression. Your recognition truly encourages our team to continue delivering excellent care. Kind Regards Claire Deputy Practice Manager
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Review titled Very relatable empathetic Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 24 September 2024
A “listening” doctor! I left feeling that if I needed to return I would not be just another Patient but a person. Excellence is hard to quantify! I’m thankful for the facilities that are available to me. P
Visited September 2024
Review titled The Deepings Practice
Replied on 19 October 2024
Dear patient, Thank you for taking the time to leave a review for the Deepings Practice. It is wonderful to receive this important feedback, I will ensure this is shared with the full practice team. We hope you are feeling better. Kind Regards Claire Deputy Practice Manager
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Review titled Exceptional patient care
Rated 5 stars out of 5
by Emma - Posted on 17 September 2024
I had my diabetic telephone appointment this morning. The nurse was so friendly and helpful, she made me feel overwhelming happy. Things i have struggled with most of my adult life I was able to dicuss, I was so happy with the treatment im about to start. I throughly recommend The Deepings Practice and am very happy with the service it provides. Many thanks
Visited September 2024
Review titled The Deepings Practice
Replied on 19 October 2024
Dear Emma Thank you for taking the time to post a review of our practice, it is wonderful to read your comments. Your feedback is important and will be shared with the full practice team. Kind Regards Claire Deputy Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Gerald Rosendale - Posted on 16 September 2024
Care and kindness, understanding amazing care, especially since my wife passed away 15 months ago, have the gone an extra mile to care for me and I’m extremely grateful to have such a wonderful team looking after me.
Visited September 2024
Review titled The Deepings Practice
Replied on 19 October 2024
Dear Mr Rosendale, Thank you for taking the time to post a review of our practice. We are very sorry for your loss. Feedback is extremely important to us, It is wonderful to read your comments and these will be shared with the full practice team. Kind Regards Claire Deputy Practice Manager
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Review titled Great Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 19 September 2024
Had a routine test, with a lovely Nurse at the Deeping Practice. She was very friendly and put me at ease. She explained everything and let me ask questions too. She was very understanding and helpful. A credit to the practice!
Visited September 2024
Review titled The Deepings Practice
Replied on 19 October 2024
Dear patient, Thank you for taking the time to post a review of our practice. Your feedback is important and will be shared with the full practice team. Kind Regards Claire Deputy Practice Manager
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Review titled Takes months to deal with anything
Rated 2 stars out of 5
by Anonymous - Posted on 17 September 2024
My diabetic blood tests are always abnormal but usually normal for me but no one will listen to me, so I end up having lots of wasted appointments like tiday. But can't get an appt for the things I really do need it is so frustrating.
Visited September 2024
Review titled The Deepings Practice
Replied on 19 October 2024
Dear Patient, Thank you for your review, albeit we are saddened to read your comments. As a valued patient with a long term condition you are eligible for annual diabetes reviews which you will be invited to. With regards to other appointment requests, the surgery offers both urgent same day and routine appointments. A waiting list is in operation where we are unable to offer a routine appointment suitable for you. Kind Regards Claire Deputy Practice Manager